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Mweb Customer's, you can fully manage your account online. The different levels of password control and One Time PIN (OTP) verification ensures that your account remains secure. Read more about how to access your account.
Find a range of step by step instruction guides for routers supplied by Mweb.
Choose a router guideOutages do occur. If your connectivity goes down, always check if your area has an outage.
Check outages| Sales | Technical Support | Billing | |
|---|---|---|---|
| Monday to Friday | 07:00 to 18:00 | 07:30 to 20:00 | 07:30 to 20:00 |
| Saturday | 08:00 to 13:00 | 08:00 to 18:00 | 08:00 to 18:00 |
| Sunday | CLOSED | 08:00 to 18:00 | 08:00 to 18:00 |
| Public holidays | CLOSED | 08:00 to 18:00 | 08:00 to 18:00 |
| Or call us on | 087 700 5000 | 087 700 0777 | 087 700 2121 |
Sales
| Monday to Friday | 07:00 to 18:00 |
| Saturday | 08:00 to 13:00 |
| Sunday | CLOSED |
| Public holidays | CLOSED |
| Or call us on 087 700 5000 | |
Technical Support
| Monday to Friday | 07:30 to 20:00 |
| Saturday | 08:00 to 18:00 |
| Sunday | 08:00 to 18:00 |
| Public holidays | 08:00 to 18:00 |
| Or call us on 087 700 0777 | |
Billing
| Monday to Friday | 07:30 to 20:00 |
| Saturday | 08:00 to 18:00 |
| Sunday | 08:00 to 18:00 |
| Public holidays | 08:00 to 18:00 |
| Or call us on 087 700 2121 | |