Good morning
I must inform you that Mr Bramwell Barnes is one of your top agents, apart from being able to listen, understand and take action, he has managed to keep me from completely going on a rampage via social media against your company.
1) Mr B Barnes has not only helped me deal with non compliance but also helped me resolve an issue with your 3rd party installer XXXXXXXXX who never kept to their commitments.
2) Mr B Barnes kept to his word of making contact as and when he said he would.
3) Mr B Barnes also ran around asking the questions that we customers can ask the people that interface with your team or even extended team.
4) Mr B Barnes has gone over and above what he needed to as a Team Manager
"Mr Bramwell Barnes thank you for your help, your effort, your understanding and mostly thank you for being the manager you are, and if ever the world gets you down think of this, you Mr are a winner, you have helped me and ensured that you gave me your best i would even say your all, THANK YOU!"

Hi Eugene
I just want to thank you for your excellent service and response.
Thanks for setting up the new router for me. Really appreciate your quick response and going the extra mile.
I must lastly also comment you on your knowledge of the product and problem solving skills.
Thanks for making me a happy MWEB customer.

Dear Geneva
I would just like to compliment you on your excellent service and assistance when doing the application process with me to install my Fibre through Mweb, on Monday, 15 June.
Your patience and professional manner in which you dealt with me is highly commended. You are an asset to your company and they are extremely lucky to have people like you.
Furthermore as so impressed with your company's turnaround time, as the technicians from Openserve arrived today to do the installation.
Once again I thank you for your sterling service, good advice and for going the extra mile for me.

Wanted to send you a quick email to compliment Phaki on the incredible service she has provided me.
I called her rather late on Weds this week as I require Fibre to be installed at my residence. Phaki was wonderful! Professional, efficient, patient and so refreshingly pleasant.
It is rare to find a gem such as Phaki so I needed to let you know. Kindly extend my sincere gratitude to her.
Vumatel are busy with their installation, the router is on its way and I look forward to a long and happy relationship with MWEB.