Security Centre


What do I need to know? : Securing your connection

If you use Dial-Up Internet Access and follow the security tips in the rest of the What do I need to know? pages, your connection should be secure.

However, if you have a broadband connection, there are additional security precautions you need to take.

Disable remote access to routers

Some routers have remote access by default. Consult your user manual to find out how to disable remote access or remote administration on your router.

Change router usernames and passwords

The default setting for a router’s username is usually ‘admin’ or ‘administrator’. Change these usernames and passwords to something only you will know, and keep a record of them in a safe place.

Protect wireless access to routers

Some routers can also function as wireless (Wi-Fi) access points. Anyone with Wi-Fi enabled hardware within your broadcast range may be able to use your Internet connection without your knowledge. To prevent this from happening, most routers allow you to set up the following security measures:

  • Disable broadcasting the name of the access point.
  • Enable WEP or WPA encryption.
  • Allow access to computers with specific MAC addresses.
  • If you are not planning to use a Wi-Fi network in your home or office, disable the wireless capability completely.

Please consult your router user manual for further information. 

Protect your ADSL line

MWEB Protected Access protects MWEB ADSL Customers from bandwidth theft and account abuse by blocking unsolicited incoming connections to network ports commonly used by hackers.

It does not affect normal incoming and outgoing Internet traffic, so you can surf the Web, check your e-mail and download files without being aware of it.

It does not require you to download or install anything as it is set up on your local exchange.

Like Virus and Junk Mail filtering, MWEB Protected Access is enabled by default for all new customers. If you are an existing customer, find out how to enable Protected Access.

For more information about MWEB Protected Access, click here.