Check if Fibre is available in your area.

Fibre is rolling out across South Africa. Check to see if your area has Fibre already.

What products does MWEB offer?

Products available depend on who the infrastructure provider in your area is. MWEB works across providers and offers a range of products.

Keep in mind that you need to check your area for Fibre availability.

Good news. Fibre is available in

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About Fibre

What is Fibre?

Fibre is the newest, fastest and most exciting connectivity type out there. But there are a lot of names being thrown around. So what’s what?

  • Fibre is the actual technology, which is named after the fibre optic cables that use light impulses to carry data instead of the electrical impulses transmitted on traditional ADSL copper cables. The light bounces along thin glass fibre tubes at the speed of light, which makes it very, very fast. And since there are no copper cables, it’s also theft and weather proof.
  • Fibre to the home (or FTTH) is the roll-out of the fibre cables to homes and small businesses.
  • MWEB Fibre is our product name.

How does Fibre work?

Fibre has an abundance of product choices, which can be intimidating. However, with all these choices, you can make sure that you find the perfect product to suit your needs. You also have a choice as to who supplies your connectivity infrastructure, meaning that you are not limited to only Telkom lines as you are with ADSL.

There are two players – the infrastructure provider and the data product provider.

Infrastructure Providers

There are a number of infrastructure providers, both big and small, who lay the fibre optic cables – unlike copper cables, which are only laid by Telkom. These infrastructure providers lay the fibre cable from the street to the inside of your home, where it is then connected to a router inside your home that broadcasts a WiFi signal for your laptop, smartphones and tablets to connect to.

Data Product Providers

MWEB is one of the companies that offer data products on top of this infrastructure. As a time saver and value add, MWEB does all the arranging and planning on a customer's behalf, which means there is the added convenience of talking to only one company to arrange your installation.

How can MWEB help me get Fibre installed?

Each area with Fibre has a different mix of infrastructure providers, product options and costs (including installation, connection and data fees).

MWEB acts as an aggregator of a number of infrastructure providers in the area and can offer a range of options to ensure that you get the product that best meets your needs. You have choices and MWEB helps you make the best one for your needs.

What are the benefits of choosing MWEB Fibre?

With MWEB Fibre, world-class Internet is here! You can…

Say goodbye to buffering and slow speeds.

  • How frustrating is it when you’re listening to music or watching a YouTube video, and all of a sudden it pauses right in the middle! Or worse, when you're gaming online, and you shoot, but get hit instead, thanks to lag! Or when you’re trying to download the latest software for your phone and it takes hours to complete! Well, with MWEB Fibre, you'll suffer no more.

Stream like you're watching TV.

  • With MWEB Fibre, you can stream a movie via a service like ShowMax so incredibly fast that it feels like you’re watching TV. No more annoying pauses, having to wait for your show to load, or watching only late at night.

Experience reliable Internet like never before.

  • MWEB Fibre offers a stable and reliable connection, which means fewer outages. Data that travels over copper cables can be impacted by factors that are totally out of anyone's control, such as bad weather, erosion and theft.
  • With MWEB Fibre, the distance that your data has to travel between your home and the exchange has absolutely no effect on your connection.

Get connected without a Telkom voice line.

  • There's nothing worse than being forced to pay for something that you don't want. In the past, having a Telkom voice line was mandatory if you wanted fixed line Internet connectivity. But no more! With MWEB Fibre, you don't need a Telkom voice line unless you want it. Sure, you can keep it, or you can make calls using FTTH via MWEB Talk, Skype, Facetime or even WhatsApp. The choice is yours.

AND we also give our customers as many value-added products and services as we can, often for FREE.

- FREEBIES include:

  • Technical support 365 days a year to help you set up and troubleshoot problems
  • Four email aliases
  • 2GB mailbox
  • WiFi access at hotspots around South Africa and internationally, which enable you to stay connected when on-the-go and in your home or Small Business

- Access to a range of essential products, which can be added to your account so that you only get one Internet bill. These include:

  • AVG Internet security
  • Microsoft Office 365
  • ShowMax
  • Website Hosting

MWEB Fibre sounds amazing. How do I get it?

Fibre is continuously being rolled out across the country. MWEB doesn't determine which areas are chosen, but works closely with infrastructure providers to bring customers the best connectivity experience.

The best place to check roll-out across all areas and infrastructure providers is www.mweb.co.za/fibre

The roll-out is speeding up every month and new areas are continually being added, so don't give up hope – your area might be next. If your area is not yet live, we recommend getting your community together, through your resident's association and approach one of the infrastructure providers to install Fibre in your area.

So, why should you get MWEB Fibre?

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