Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 167043 - ADSL services in the strydom park msan 4 (011791-011793) area may be inaccessible due to an outage. Logged on : 23-Feb 02:11

ADSL services in the strydom park msan 4 (011791-011793) area may be inaccessible due to an outage. Logged on : 23-Feb 02:11

Start Date: 2018-02-23 02:11:05
End Date:
Status: Open

Outage No: 167032 - ADSL services in the rhodes drive g27 (021671, 021674, 021683) area may be inaccessible due to an outage. Logged on : 22-Feb 21:26

ADSL services in the rhodes drive g27 (021671, 021674, 021683) area may be inaccessible due to an outage. Logged on : 22-Feb 21:26

Start Date: 2018-02-22 21:26:05
End Date:
Status: Open

Outage No: 167042 - ADSL services in the foreshore 3 (021418, 021421, 021425) area may be inaccessible due to an outage. Logged on : 23-Feb 01:36 - Closed

ADSL services in the foreshore 3 (021418, 021421, 021425) area may be inaccessible due to an outage. Logged on : 23-Feb 01:36

Start Date: 2018-02-23 01:36:06
End Date:
Status: Closed

Outage No: 167026 - ADSL services in the westbank (043726, 043731) area may be inaccessible due to an outage. Logged on : 22-Feb 20:26 - Closed

ADSL services in the westbank (043726, 043731) area may be inaccessible due to an outage. Logged on : 22-Feb 20:26

Start Date: 2018-02-22 20:26:05
End Date:
Status: Closed

Outage No: 166980 - ADSL services in the queenswood b4a10 msan 01 (012333, 012403) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the queenswood b4a10 msan 01 (012333, 012403) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:50
End Date:
Status: Closed

Outage No: 166979 - ADSL services in the waverley msan 3 (012332) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the waverley msan 3 (012332) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:46
End Date:
Status: Closed

Outage No: 166978 - ADSL services in the waverley msan 2 (012332) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the waverley msan 2 (012332) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:45
End Date:
Status: Closed

Outage No: 166977 - ADSL services in the willows msan 02 (012803, 012807) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the willows msan 02 (012803, 012807) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:40
End Date:
Status: Closed

Outage No: 166976 - ADSL services in the grimbeeckpark msan 2 (018290) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the grimbeeckpark msan 2 (018290) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:40
End Date:
Status: Closed

Outage No: 166975 - ADSL services in the grimbeeckpark msan 1 (018290, 018297) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the grimbeeckpark msan 1 (018290, 018297) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:35
End Date:
Status: Closed

Outage No: 166974 - ADSL services in the corner forum msan 1 (012320, 012322) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the corner forum msan 1 (012320, 012322) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:35
End Date:
Status: Closed

Outage No: 166973 - ADSL services in the lynnwood glen msan 7 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the lynnwood glen msan 7 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:30
End Date:
Status: Closed

Outage No: 166972 - ADSL services in the lynnwood glen msan 8 (012348, 012361, 012365, 012368) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the lynnwood glen msan 8 (012348, 012361, 012365, 012368) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:30
End Date:
Status: Closed

Outage No: 166971 - ADSL services in the lynnwood glen msan 3 (012340, 012348, 012361, 012365, 012803) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the lynnwood glen msan 3 (012340, 012348, 012361, 012365, 012803) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:30
End Date:
Status: Closed

Outage No: 166970 - ADSL services in the lynnwood glen msan 2 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the lynnwood glen msan 2 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:25
End Date:
Status: Closed

Outage No: 166969 - ADSL services in the lynnwood glen msan 1 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the lynnwood glen msan 1 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:20
End Date:
Status: Closed

Outage No: 166968 - ADSL services in the hatfield d11a2 msan (012342, 012430) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the hatfield d11a2 msan (012342, 012430) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:20
End Date:
Status: Closed

Outage No: 166967 - ADSL services in the hatfield b15b2 msan (012342, 012430) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11 - Closed

ADSL services in the hatfield b15b2 msan (012342, 012430) area may be inaccessible due to an outage. Logged on : 22-Feb 00:11

Start Date: 2018-02-22 00:11:20
End Date:
Status: Closed

Outage No: 166920 - ADSL services in the riversdale (028713) area may be inaccessible due to an outage. Logged on : 21-Feb 11:11 - Closed

ADSL services in the riversdale (028713) area may be inaccessible due to an outage. Logged on : 21-Feb 11:11

Start Date: 2018-02-21 11:11:05
End Date:
Status: Closed

Outage No: 166905 - ADSL services in the la lucia d10 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 21-Feb 04:06 - Closed

ADSL services in the la lucia d10 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 21-Feb 04:06

Start Date: 2018-02-21 04:06:06
End Date:
Status: Closed

Outage No: 166808 - ADSL services in the verwoerdburg e4b1 msan 1 (012643, 012663) area may be inaccessible due to an outage. Logged on : 20-Feb 00:31 - Closed

ADSL services in the verwoerdburg e4b1 msan 1 (012643, 012663) area may be inaccessible due to an outage. Logged on : 20-Feb 00:31

Start Date: 2018-02-20 00:31:06
End Date:
Status: Closed

Outage No: 166807 - ADSL services in the milnerton h5a6 isam 1 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26 - Closed

ADSL services in the milnerton h5a6 isam 1 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26

Start Date: 2018-02-20 00:26:15
End Date:
Status: Closed

Outage No: 166806 - ADSL services in the milnerton isam 35 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26 - Closed

ADSL services in the milnerton isam 35 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26

Start Date: 2018-02-20 00:26:14
End Date:
Status: Closed

Outage No: 166805 - ADSL services in the north bank node room isam 2 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26 - Closed

ADSL services in the north bank node room isam 2 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26

Start Date: 2018-02-20 00:26:14
End Date:
Status: Closed

Outage No: 166804 - ADSL services in the milnerton isam 34 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26 - Closed

ADSL services in the milnerton isam 34 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26

Start Date: 2018-02-20 00:26:13
End Date:
Status: Closed

Outage No: 166803 - ADSL services in the milnerton h5a4 isam 1 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26 - Closed

ADSL services in the milnerton h5a4 isam 1 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26

Start Date: 2018-02-20 00:26:13
End Date:
Status: Closed

Outage No: 166802 - ADSL services in the milnerton h6 isam 1 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26 - Closed

ADSL services in the milnerton h6 isam 1 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 20-Feb 00:26

Start Date: 2018-02-20 00:26:11
End Date:
Status: Closed

Outage No: 166756 - ADSL outage affecting multiple areas detected on 19-Feb 10:31 - Closed

ADSL services in the minnebron (011742-011743), edenvale imax (011453-011454), edenvale 5 (011453-011454), meyersdal 3 (011867), isando 1 (011392, 011974), isando 2 (011392, 011974), erand 1 (011318), chloorkop (011393, 011976, 511976), rynfield 4 (011422, 011425, 011849, 511425), elspark 2 (011893, 011916), pomona (011396, 011979, 511396, 511979), isando 1, springs 2 (011362, 011812, 011815), birchleigh 4 (011391, 011972), diswilmar msan 1, birchleigh 2 (011391, 011972, 511391), benoni 2 (011420-011422, 011845, 511421), bonaero park (011395, 011973), bonaero park 2 (011395, 011973), isando 4 (011392, 011974), new era (011813, 011817, 511813, 511817), pomona (011396, 011979), meyersdal 3 (011867), chloorkop 2 (011393, 011976, 511393), elspark (011893, 011916), selcourt (011363, 011818, 511363), elspark 2 (011893, 011916), rst1 - fdpo(a17) (011396, 011979), geduld (011811), jetpark_west (011397), petit (011965), rst1 - mapu (011396) area may be inaccessible due to an outage. Logged on : 19-Feb 10:31

Start Date: 2018-02-19 10:31:10
End Date:
Status: Closed

Outage No: 166751 - ADSL services in the randburg sdc p11 msan1 (011285, 011326, 011781, 011787, 011789, 011886) area may be inaccessible due to an outage. Logged on : 19-Feb 08:56 - Closed

ADSL services in the randburg sdc p11 msan1 (011285, 011326, 011781, 011787, 011789, 011886) area may be inaccessible due to an outage. Logged on : 19-Feb 08:56

Start Date: 2018-02-19 08:56:05
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 167001 - Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 22-Feb 13:51

Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 22-Feb 13:51

Start Date: 2018-02-22 13:51:30
End Date:
Status: Open

Outage No: 166940 - Fibre services in the Octotel fibre break - Sea Point area may be inaccessible due to an outage. Logged on : 21-Feb 16:41

Fibre services in the Octotel fibre break - Sea Point area may be inaccessible due to an outage. Logged on : 21-Feb 16:41

Start Date: 2018-02-21 16:41:30
End Date:
Status: Open

Outage No: 165945 - Fibre services in the FTTH:Vumatel:Robindale area may be inaccessible due to an outage. Logged on : 09-Feb 13:49 - Closed

Fibre services in the FTTH:Vumatel:Robindale area may be inaccessible due to an outage. Logged on : 09-Feb 13:49

Start Date: 2018-02-09 13:49:15
End Date:
Status: Closed

Outage No: 165331 - Fibre services in the FTTH:Vumatel:3rd Avenue Highbury, Killarney area may be inaccessible due to an outage. Logged on : 02-Feb 08:56 - Closed

Fibre services in the FTTH:Vumatel:3rd Avenue Highbury, Killarney area may be inaccessible due to an outage. Logged on : 02-Feb 08:56

Start Date: 2018-02-02 08:56:15
End Date:
Status: Closed

Outage No: 165039 - Fibre services in the FTTH:Vumatel:Meadowhurst area may be inaccessible due to an outage. Logged on : 29-Jan 18:16 - Closed

Fibre services in the FTTH:Vumatel:Meadowhurst area may be inaccessible due to an outage. Logged on : 29-Jan 18:16

Start Date: 2018-01-29 18:16:20
End Date:
Status: Closed

Outage No: 164797 - Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 26-Jan 08:34 - Closed

Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 26-Jan 08:34

Start Date: 2018-01-26 08:34:35
End Date:
Status: Closed

Outage No: 164437 - Fibre services in the Vumatel:FTTH:Forest Hills area may be inaccessible due to an outage. Logged on : 23-Jan 07:41 - Closed

Fibre services in the Vumatel:FTTH:Forest Hills area may be inaccessible due to an outage. Logged on : 23-Jan 07:41

Start Date: 2018-01-23 07:41:36
End Date:
Status: Closed

Outage No: 164366 - Fibre services in the ftth:vumatel:Melville and Westdene area may be inaccessible due to an outage. Logged on : 22-Jan 09:26 - Closed

Fibre services in the ftth:vumatel:Melville and Westdene area may be inaccessible due to an outage. Logged on : 22-Jan 09:26

Start Date: 2018-01-22 09:26:25
End Date:
Status: Closed

Outage No: 163539 - Fibre services in the FTTH:Vumatel:Ballito area may be inaccessible due to an outage. Logged on : 11-Jan 13:16 - Closed

Fibre services in the FTTH:Vumatel:Ballito area may be inaccessible due to an outage. Logged on : 11-Jan 13:16

Start Date: 2018-01-11 13:16:35
End Date:
Status: Closed

Outage No: 163158 - Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 04-Jan 07:57 - Closed

Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 04-Jan 07:57

Start Date: 2018-01-04 07:57:10
End Date:
Status: Closed

Outage No: 163138 - Fibre services in the FTTH:Vumatel:Parktown North area may be inaccessible due to an outage. Logged on : 03-Jan 19:12 - Closed

Fibre services in the FTTH:Vumatel:Parktown North area may be inaccessible due to an outage. Logged on : 03-Jan 19:12

Start Date: 2018-01-03 19:12:21
End Date:
Status: Closed

Outage No: 163122 - Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 03-Jan 10:41 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 03-Jan 10:41

Start Date: 2018-01-03 10:41:40
End Date:
Status: Closed

Outage No: 163027 - Fibre services in the FTTH:Vumatel:Linden area may be inaccessible due to an outage. Logged on : 01-Jan 10:59 - Closed

Fibre services in the FTTH:Vumatel:Linden area may be inaccessible due to an outage. Logged on : 01-Jan 10:59

Start Date: 2018-01-01 10:59:05
End Date:
Status: Closed

Outage No: 161828 - Fibre services in the FTTH:Vumatel:Bryanston East area may be inaccessible due to an outage. Logged on : 21-Dec 13:55 - Closed

Fibre services in the FTTH:Vumatel:Bryanston East area may be inaccessible due to an outage. Logged on : 21-Dec 13:55

Start Date: 2017-12-21 13:55:55
End Date:
Status: Closed

Outage No: 161405 - Fibre services in the FTTH:Vumatel:Cape Town and surrounding area may be inaccessible due to an outage. Logged on : 17-Dec 10:45 - Closed

Fibre services in the FTTH:Vumatel:Cape Town and surrounding area may be inaccessible due to an outage. Logged on : 17-Dec 10:45

Start Date: 2017-12-17 10:45:35
End Date:
Status: Closed

Outage No: 160466 - Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 10-Dec 14:11 - Closed

Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 10-Dec 14:11

Start Date: 2017-12-10 14:11:36
End Date:
Status: Closed

Outage No: 160037 - Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 07-Dec 16:02 - Closed

Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 07-Dec 16:02

Start Date: 2017-12-07 16:02:45
End Date:
Status: Closed

Outage No: 159759 - Fibre services in the FTTH:Vumatel:Fairland area may be inaccessible due to an outage. Logged on : 05-Dec 16:31 - Closed

Fibre services in the FTTH:Vumatel:Fairland area may be inaccessible due to an outage. Logged on : 05-Dec 16:31

Start Date: 2017-12-05 16:31:45
End Date:
Status: Closed

Outage No: 159604 - Account delays affecting signups and any account changes - Closed

Account delays affecting signups and any account changes

Start Date: 2017-12-04 16:48:10
End Date:
Status: Closed

Outage No: 159019 - Fibre services in the FTTH:Vumtel:Westdene area may be inaccessible due to an outage. Logged on : 01-Dec 12:20 - Closed

Fibre services in the FTTH:Vumtel:Westdene area may be inaccessible due to an outage. Logged on : 01-Dec 12:20

Start Date: 2017-12-01 12:20:55
End Date:
Status: Closed

Outage No: 159010 - Fibre services in the FTTH:Vumatel:Roodekrans area may be inaccessible due to an outage. Logged on : 01-Dec 11:01 - Closed

Fibre services in the FTTH:Vumatel:Roodekrans area may be inaccessible due to an outage. Logged on : 01-Dec 11:01

Start Date: 2017-12-01 11:01:00
End Date:
Status: Closed

Outage No: 158747 - There is a problem with members receiving faxes currently - Closed

There is a problem with members receiving faxes currently

Start Date: 2017-11-29 15:25:20
End Date:
Status: Closed

Outage No: 157241 - Fibre services in the FTTH:Vumatel:Umdloti KZN area may be inaccessible due to an outage. Logged on : 17-Nov 18:45 - Closed

Fibre services in the FTTH:Vumatel:Umdloti KZN area may be inaccessible due to an outage. Logged on : 17-Nov 18:45

Start Date: 2017-11-17 18:45:10
End Date:
Status: Closed

Outage No: 157238 - Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 17-Nov 17:53 - Closed

Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 17-Nov 17:53

Start Date: 2017-11-17 17:53:40
End Date:
Status: Closed

Outage No: 157125 - Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 16-Nov 12:36 - Closed

Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 16-Nov 12:36

Start Date: 2017-11-16 12:36:55
End Date:
Status: Closed

Outage No: 156970 - Fibre services in the FTTH:Vumatel:Roodekrans and Helderkruin area may be inaccessible due to an outage. Logged on : 15-Nov 10:32 - Closed

Fibre services in the FTTH:Vumatel:Roodekrans and Helderkruin area may be inaccessible due to an outage. Logged on : 15-Nov 10:32

Start Date: 2017-11-15 10:32:30
End Date:
Status: Closed

Outage No: 156951 - Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 15-Nov 08:40 - Closed

Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 15-Nov 08:40

Start Date: 2017-11-15 08:40:20
End Date:
Status: Closed

Outage No: 155031 - MMD Cellc connectivity problematic - Closed

MMD Cellc connectivity problematic

Start Date: 2017-10-26 08:20:30
End Date:
Status: Closed

Outage No: 154020 - Fibre services in the FTTH:Vumatel:Vorna Valley Midrand area may be inaccessible due to an outage. Logged on : 16-Oct 12:02 - Closed

Fibre services in the FTTH:Vumatel:Vorna Valley Midrand area may still be inaccessible due to an outage. Logged on : 16-Oct 12:02 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-10-16 12:02:10
End Date:
Status: Closed

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