Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 191298 - ADSL services in the hillbrow imax (011481, 011484, 011642-011643) area may be inaccessible due to an outage. Logged on : 19-Nov 08:14

ADSL services in the hillbrow imax (011481, 011484, 011642-011643) area may be inaccessible due to an outage. Logged on : 19-Nov 08:14

Start Date: 2018-11-19 08:14:09
End Date:
Status: Open

Outage No: 191292 - ADSL services in the trichardt msan 02 (017638) area may be inaccessible due to an outage. Logged on : 19-Nov 06:24

ADSL services in the trichardt msan 02 (017638) area may be inaccessible due to an outage. Logged on : 19-Nov 06:24

Start Date: 2018-11-19 06:24:09
End Date:
Status: Open

Outage No: 191279 - ADSL services in the fourways sdc a15a2 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 19-Nov 05:39

ADSL services in the fourways sdc a15a2 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 19-Nov 05:39

Start Date: 2018-11-19 05:39:09
End Date:
Status: Open

Outage No: 191273 - ADSL services in the bloubergstrand isam 9 (021554) area may be inaccessible due to an outage. Logged on : 19-Nov 02:19

ADSL services in the bloubergstrand isam 9 (021554) area may be inaccessible due to an outage. Logged on : 19-Nov 02:19

Start Date: 2018-11-19 02:19:09
End Date:
Status: Open

Outage No: 191269 - ADSL services in the doringkloof d23a4 msan (012667) area may be inaccessible due to an outage. Logged on : 19-Nov 01:24

ADSL services in the doringkloof d23a4 msan (012667) area may be inaccessible due to an outage. Logged on : 19-Nov 01:24

Start Date: 2018-11-19 01:24:36
End Date:
Status: Open

Outage No: 191268 - ADSL services in the doringkloof d26 msan (012667) area may be inaccessible due to an outage. Logged on : 19-Nov 01:24

ADSL services in the doringkloof d26 msan (012667) area may be inaccessible due to an outage. Logged on : 19-Nov 01:24

Start Date: 2018-11-19 01:24:32
End Date:
Status: Open

Outage No: 191260 - ADSL services in the mooinooi 2 (014574) area may be inaccessible due to an outage. Logged on : 18-Nov 22:29

ADSL services in the mooinooi 2 (014574) area may be inaccessible due to an outage. Logged on : 18-Nov 22:29

Start Date: 2018-11-18 22:29:10
End Date:
Status: Open

Outage No: 191205 - ADSL services in the waterkloof sdc d18a4 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 18-Nov 17:44

ADSL services in the waterkloof sdc d18a4 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 18-Nov 17:44

Start Date: 2018-11-18 17:44:09
End Date:
Status: Open

Outage No: 191104 - ADSL services in the table view isam 30 (021556-021557) area may be inaccessible due to an outage. Logged on : 18-Nov 14:19

ADSL services in the table view isam 30 (021556-021557) area may be inaccessible due to an outage. Logged on : 18-Nov 14:19

Start Date: 2018-11-18 14:19:24
End Date:
Status: Open

Outage No: 190986 - ADSL services in the heuweloord (012656) area may be inaccessible due to an outage. Logged on : 18-Nov 06:49

ADSL services in the heuweloord (012656) area may be inaccessible due to an outage. Logged on : 18-Nov 06:49

Start Date: 2018-11-18 06:49:10
End Date:
Status: Open

Outage No: 190953 - ADSL services in the congella c4a2 isam 1 (031205-031206) area may be inaccessible due to an outage. Logged on : 18-Nov 00:44

ADSL services in the congella c4a2 isam 1 (031205-031206) area may be inaccessible due to an outage. Logged on : 18-Nov 00:44

Start Date: 2018-11-18 00:44:15
End Date:
Status: Open

Outage No: 190788 - ADSL services in the fourways sdc-a11a msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 16-Nov 19:14

ADSL services in the fourways sdc-a11a msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 16-Nov 19:14

Start Date: 2018-11-16 19:14:20
End Date:
Status: Open

Outage No: 190727 - ADSL services in the ashley gardens msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 16-Nov 09:59

ADSL services in the ashley gardens msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 16-Nov 09:59

Start Date: 2018-11-16 09:59:09
End Date:
Status: Open

Outage No: 190701 - ADSL services in the stratford office park msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 16-Nov 03:14

ADSL services in the stratford office park msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 16-Nov 03:14

Start Date: 2018-11-16 03:14:30
End Date:
Status: Open

Outage No: 190699 - ADSL services in the mulbarton sdc j13 msan (011465, 011467) area may be inaccessible due to an outage. Logged on : 16-Nov 03:14

ADSL services in the mulbarton sdc j13 msan (011465, 011467) area may be inaccessible due to an outage. Logged on : 16-Nov 03:14

Start Date: 2018-11-16 03:14:29
End Date:
Status: Open

Outage No: 190694 - ADSL services in the bryanston msan 05 (011463, 011514, 011706) area may be inaccessible due to an outage. Logged on : 16-Nov 03:14

ADSL services in the bryanston msan 05 (011463, 011514, 011706) area may be inaccessible due to an outage. Logged on : 16-Nov 03:14

Start Date: 2018-11-16 03:14:24
End Date:
Status: Open

Outage No: 190668 - ADSL services in the bryanston msan 14 (011463-011464, 011514, 011706) area may be inaccessible due to an outage. Logged on : 15-Nov 23:14

ADSL services in the bryanston msan 14 (011463-011464, 011514, 011706) area may be inaccessible due to an outage. Logged on : 15-Nov 23:14

Start Date: 2018-11-15 23:14:10
End Date:
Status: Open

Outage No: 190660 - ADSL services in the bryanston msan 12 (011463, 011514, 011706) area may be inaccessible due to an outage. Logged on : 15-Nov 22:14

ADSL services in the bryanston msan 12 (011463, 011514, 011706) area may be inaccessible due to an outage. Logged on : 15-Nov 22:14

Start Date: 2018-11-15 22:14:14
End Date:
Status: Open

Outage No: 190641 - ADSL services in the durbanville goedmoed b30a2 isam 2 (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Nov 19:49

ADSL services in the durbanville goedmoed b30a2 isam 2 (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Nov 19:49

Start Date: 2018-11-15 19:49:09
End Date:
Status: Open

Outage No: 191280 - ADSL services in the sunninghill park msan 05 (011234, 011803, 011807) area may be inaccessible due to an outage. Logged on : 19-Nov 05:44 - Closed

ADSL services in the sunninghill park msan 05 (011234, 011803, 011807) area may be inaccessible due to an outage. Logged on : 19-Nov 05:44

Start Date: 2018-11-19 05:44:05
End Date:
Status: Closed

Outage No: 191254 - ADSL services in the hennops park msan 02 (012653-012654) area may be inaccessible due to an outage. Logged on : 18-Nov 21:24 - Closed

ADSL services in the hennops park msan 02 (012653-012654) area may be inaccessible due to an outage. Logged on : 18-Nov 21:24

Start Date: 2018-11-18 21:24:09
End Date:
Status: Closed

Outage No: 191252 - ADSL services in the fourways sdc j7a3 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 18-Nov 21:09 - Closed

ADSL services in the fourways sdc j7a3 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 18-Nov 21:09

Start Date: 2018-11-18 21:09:09
End Date:
Status: Closed

Outage No: 191240 - ADSL services in the comorant imax (011391, 011972) area may be inaccessible due to an outage. Logged on : 18-Nov 19:14 - Closed

ADSL services in the comorant imax (011391, 011972) area may be inaccessible due to an outage. Logged on : 18-Nov 19:14

Start Date: 2018-11-18 19:14:09
End Date:
Status: Closed

Outage No: 191239 - ADSL services in the zeerust msan 1 (018642) area may be inaccessible due to an outage. Logged on : 18-Nov 18:59 - Closed

ADSL services in the zeerust msan 1 (018642) area may be inaccessible due to an outage. Logged on : 18-Nov 18:59

Start Date: 2018-11-18 18:59:09
End Date:
Status: Closed

Outage No: 191235 - ADSL services in the bredasdorp isam 01 (028424-028425) area may be inaccessible due to an outage. Logged on : 18-Nov 18:29 - Closed

ADSL services in the bredasdorp isam 01 (028424-028425) area may be inaccessible due to an outage. Logged on : 18-Nov 18:29

Start Date: 2018-11-18 18:29:16
End Date:
Status: Closed

Outage No: 191234 - ADSL services in the struisbaai (028435) area may be inaccessible due to an outage. Logged on : 18-Nov 18:29 - Closed

ADSL services in the struisbaai (028435) area may be inaccessible due to an outage. Logged on : 18-Nov 18:29

Start Date: 2018-11-18 18:29:09
End Date:
Status: Closed

Outage No: 191233 - ADSL services in the durbanville 7 (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 18-Nov 18:29 - Closed

ADSL services in the durbanville 7 (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 18-Nov 18:29

Start Date: 2018-11-18 18:29:09
End Date:
Status: Closed

Outage No: 191230 - ADSL services in the st lucia (035590) area may be inaccessible due to an outage. Logged on : 18-Nov 18:19 - Closed

ADSL services in the st lucia (035590) area may be inaccessible due to an outage. Logged on : 18-Nov 18:19

Start Date: 2018-11-18 18:19:15
End Date:
Status: Closed

Outage No: 191229 - ADSL services in the springbok isam 3 (027712, 027718) area may be inaccessible due to an outage. Logged on : 18-Nov 18:19 - Closed

ADSL services in the springbok isam 3 (027712, 027718) area may be inaccessible due to an outage. Logged on : 18-Nov 18:19

Start Date: 2018-11-18 18:19:15
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 190908 - Fibre services in the FTTH:Vumatel:Ferndale/Radiokop area may be inaccessible due to an outage. Logged on : 17-Nov 17:12

Fibre services in the FTTH:Vumatel:Ferndale/Radiokop area may be inaccessible due to an outage. Logged on : 17-Nov 17:12

Start Date: 2018-11-17 17:12:17
End Date:
Status: Open

Outage No: 177880 - MWEB Talk displaying errors in My Account.

Members may receive errors when making changes in MyAccount. The changes will take effect regardless of the error message.

Start Date: 2018-07-15 13:22:14
End Date:
Status: Open

Outage No: 190867 - MWEB LTE outage affecting CellC LTE - no connectivity - Closed

MWEB LTE outage affecting CellC LTE - no connectivity

Start Date: 2018-11-17 13:06:19
End Date:
Status: Closed

Outage No: 190859 - Fibre services in the FTTH: Vumatel Aerial Outage - Johannesburg area may be inaccessible due to an outage. Logged on : 17-Nov 12:20 - Closed

Fibre services in the FTTH: Vumatel Aerial Outage - Johannesburg area may be inaccessible due to an outage. Logged on : 17-Nov 12:20

Start Date: 2018-11-17 12:20:31
End Date:
Status: Closed

Outage No: 190769 - Fibre services in the FTTH:Vumatel:Blairgowrie BL-AG1 & BL-AG2 area may be inaccessible due to an outage. Logged on : 16-Nov 15:35 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie BL-AG1 & BL-AG2 area may be inaccessible due to an outage. Logged on : 16-Nov 15:35

Start Date: 2018-11-16 15:35:34
End Date:
Status: Closed

Outage No: 190610 - Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 15-Nov 18:23 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 15-Nov 18:23

Start Date: 2018-11-15 18:23:19
End Date:
Status: Closed

Outage No: 190536 - Fibre services in the FTTH:Vumatel:Kloof area may be inaccessible due to an outage. Logged on : 15-Nov 09:26 - Closed

Fibre services in the FTTH:Vumatel:Kloof area may be inaccessible due to an outage. Logged on : 15-Nov 09:26

Start Date: 2018-11-15 09:26:24
End Date:
Status: Closed

Outage No: 190261 - Fibre services in the FTTH:Vumatel:Blandford Road - Northriding area may be inaccessible due to an outage. Logged on : 13-Nov 10:42 - Closed

Fibre services in the FTTH:Vumatel:Blandford Road - Northriding area may be inaccessible due to an outage. Logged on : 13-Nov 10:42

Start Date: 2018-11-13 10:42:19
End Date:
Status: Closed

Outage No: 190086 - Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 12-Nov 15:59 - Closed

Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 12-Nov 15:59

Start Date: 2018-11-12 15:59:54
End Date:
Status: Closed

Outage No: 190083 - Fibre services in the FTTH:Vumatel:Discovery area may be inaccessible due to an outage. Logged on : 12-Nov 15:49 - Closed

Fibre services in the FTTH:Vumatel:Discovery area may be inaccessible due to an outage. Logged on : 12-Nov 15:49

Start Date: 2018-11-12 15:49:14
End Date:
Status: Closed

Outage No: 189924 - Email - Unable to receive mail - Closed

Certain members will have difficulty receiving mail or viewing mails in Zimbra.

Start Date: 2018-11-11 09:00:15
End Date:
Status: Closed

Outage No: 189836 - Fibre services in the FTTH:Vumatel:Blaigowrie (JHB) area may be inaccessible due to an outage. Logged on : 10-Nov 10:38 - Closed

Fibre services in the FTTH:Vumatel:Blaigowrie (JHB) area may be inaccessible due to an outage. Logged on : 10-Nov 10:38

Start Date: 2018-11-10 10:38:33
End Date:
Status: Closed

Outage No: 189795 - Zimbra Mail Platform is being upgraded tonight 9 November, from 22:00 to 04:00 10 November. During this time, mail sending and receiving will be impacted. - Closed

Zimbra Mail Platform is being upgraded tonight 9 November, from 22:00 to 04:00 10 November. During this time, mail sending and receiving will be impacted.

Start Date: 2018-11-09 19:48:29
End Date:
Status: Closed

Outage No: 189766 - Fibre services in the FTTH:Vumatel:Mowbrey (Cape Town) area may be inaccessible due to an outage. Logged on : 09-Nov 11:55 - Closed

Fibre services in the FTTH:Vumatel:Mowbrey (Cape Town) area may be inaccessible due to an outage. Logged on : 09-Nov 11:55

Start Date: 2018-11-09 11:55:04
End Date:
Status: Closed

Outage No: 189688 - Fibre services in the FTTH:Vumatel:Sunward Park area may be inaccessible due to an outage. Logged on : 08-Nov 12:24 - Closed

Fibre services in the FTTH:Vumatel:Sunward Park area may be inaccessible due to an outage. Logged on : 08-Nov 12:24

Start Date: 2018-11-08 12:24:44
End Date:
Status: Closed

Outage No: 189466 - Fibre services in the FTTH:Vumatel:Jukskei Park area may be inaccessible due to an outage. Logged on : 06-Nov 12:54 - Closed

Fibre services in the FTTH:Vumatel:Jukskei Park area may be inaccessible due to an outage. Logged on : 06-Nov 12:54

Start Date: 2018-11-06 12:54:29
End Date:
Status: Closed

Outage No: 189222 - Fibre services in the FTTH:Vumatel:Parktown North area may be inaccessible due to an outage. Logged on : 05-Nov 11:27 - Closed

Fibre services in the FTTH:Vumatel:Parktown North area may be inaccessible due to an outage. Logged on : 05-Nov 11:27

Start Date: 2018-11-05 11:27:34
End Date:
Status: Closed

Outage No: 188857 - Fibre services in the FTTH:Frogfoot:Parkview *** Possible*** area may be inaccessible due to an outage. Logged on : 02-Nov 16:41 - Closed

Fibre services in the FTTH:Frogfoot:Parkview *** Possible*** area may be inaccessible due to an outage. Logged on : 02-Nov 16:41

Start Date: 2018-11-02 16:41:14
End Date:
Status: Closed

Outage No: 188675 - Fibre services in the FTTH:Vumatel:Emmerentia area may be inaccessible due to an outage. Logged on : 01-Nov 13:20 - Closed

Fibre services in the FTTH:Vumatel:Emmerentia area may be inaccessible due to an outage. Logged on : 01-Nov 13:20

Start Date: 2018-11-01 13:20:55
End Date:
Status: Closed

Outage No: 188664 - Fibre services in the FTTH:Vumatel:Emmarentia area may be inaccessible due to an outage. Logged on : 01-Nov 11:23 - Closed

Fibre services in the FTTH:Vumatel:Emmarentia area may be inaccessible due to an outage. Logged on : 01-Nov 11:23

Start Date: 2018-11-01 11:23:04
End Date:
Status: Closed

Outage No: 187986 - Fibre services in the FTTH:Vuma:BLAIRGOWRIE area may be inaccessible due to an outage. Logged on : 25-Oct 18:03 - Closed

Fibre services in the FTTH:Vuma:BLAIRGOWRIE area may be inaccessible due to an outage. Logged on : 25-Oct 18:03

Start Date: 2018-10-25 18:03:39
End Date:
Status: Closed

Outage No: 187912 - Fibre services in the FTTH:Vumatel:Bromhoff area may be inaccessible due to an outage. Logged on : 25-Oct 10:32 - Closed

Fibre services in the FTTH:Vumatel:Bromhoff area may be inaccessible due to an outage. Logged on : 25-Oct 10:32

Start Date: 2018-10-25 10:32:49
End Date:
Status: Closed

Outage No: 187559 - Fibre services in the FTTh:Vuma:Ravensview MDU, Northcliff area may be inaccessible due to an outage. Logged on : 22-Oct 18:04 - Closed

Fibre services in the FTTh:Vuma:Ravensview MDU, Northcliff area may be inaccessible due to an outage. Logged on : 22-Oct 18:04

Start Date: 2018-10-22 18:04:44
End Date:
Status: Closed

Outage No: 186871 - Fibre services in the FTTH:Vumatel:Craigtowne area may be inaccessible due to an outage. Logged on : 17-Oct 12:06 - Closed

Fibre services in the FTTH:Vumatel:Craigtowne area may be inaccessible due to an outage. Logged on : 17-Oct 12:06

Start Date: 2018-10-17 12:06:44
End Date:
Status: Closed

Outage No: 186805 - Fibre services in the FTTH:Vumatel:Paulshof area may be inaccessible due to an outage. Logged on : 16-Oct 14:38 - Closed

Fibre services in the FTTH:Vumatel:Paulshof area may be inaccessible due to an outage. Logged on : 16-Oct 14:38

Start Date: 2018-10-16 14:38:44
End Date:
Status: Closed

Outage No: 185680 - Fibre services in the FTTH:Vumatel:Honeydew Manor / Amarosa area may be inaccessible due to an outage. Logged on : 05-Oct 18:36 - Closed

Fibre services in the FTTH:Vumatel:Honeydew Manor / Amarosa area may be inaccessible due to an outage. Logged on : 05-Oct 18:36

Start Date: 2018-10-05 18:36:44
End Date:
Status: Closed

Outage No: 185533 - Fibre services in the FTTH:Vumatel:Observatory maintenance area may be inaccessible due to an outage. Logged on : 04-Oct 08:27 - Closed

Fibre services in the FTTH:Vumatel:Observatory maintenance area may be inaccessible due to an outage. Logged on : 04-Oct 08:27

Start Date: 2018-10-04 08:27:19
End Date:
Status: Closed

Outage No: 185330 - .......... - Closed

..........

Start Date: 2018-10-02 08:07:19
End Date:
Status: Closed

Outage No: 185050 - Fibre services in the FTTH:Vumatel:Northwold-a12, 13 and a-14 area may be inaccessible due to an outage. Logged on : 28-Sep 17:38 - Closed

Fibre services in the FTTH:Vumatel:Northwold-a12, 13 and a-14 area may be inaccessible due to an outage. Logged on : 28-Sep 17:38

Start Date: 2018-09-28 17:38:19
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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