Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 134956 - ADSL services in the rst1 - nuge(a45a1) (032947) area may be inaccessible due to an outage. Logged on : 19-Jan 02:01

ADSL services in the rst1 - nuge(a45a1) (032947) area may be inaccessible due to an outage. Logged on : 19-Jan 02:01

Start Date: 2017-01-19 02:01:05
End Date:
Status: Open

Outage No: 134913 - ADSL services in the stilbaai (028754) area may be inaccessible due to an outage. Logged on : 18-Jan 23:51

ADSL services in the stilbaai (028754) area may be inaccessible due to an outage. Logged on : 18-Jan 23:51

Start Date: 2017-01-18 23:51:05
End Date:
Status: Open

Outage No: 134900 - ADSL services in the overport 4 (031207-031209) area may be inaccessible due to an outage. Logged on : 18-Jan 20:51 - Closed

ADSL services in the overport 4 (031207-031209) area may be inaccessible due to an outage. Logged on : 18-Jan 20:51

Start Date: 2017-01-18 20:51:05
End Date:
Status: Closed

Outage No: 134894 - ADSL services in the overport 4 (031207-031209) area may be inaccessible due to an outage. Logged on : 18-Jan 18:41 - Closed

ADSL services in the overport 4 (031207-031209) area may be inaccessible due to an outage. Logged on : 18-Jan 18:41

Start Date: 2017-01-18 18:41:05
End Date:
Status: Closed

Outage No: 134890 - ADSL services in the piet retief (017826) area may be inaccessible due to an outage. Logged on : 18-Jan 14:36 - Closed

ADSL services in the piet retief (017826) area may be inaccessible due to an outage. Logged on : 18-Jan 14:36

Start Date: 2017-01-18 14:36:05
End Date:
Status: Closed

Outage No: 134884 - ADSL services in the malikite msan 1 (011452, 011524, 011609) area may be inaccessible due to an outage. Logged on : 18-Jan 12:56 - Closed

ADSL services in the malikite msan 1 (011452, 011524, 011609) area may be inaccessible due to an outage. Logged on : 18-Jan 12:56

Start Date: 2017-01-18 12:56:05
End Date:
Status: Closed

Outage No: 134876 - ADSL services in the overport 4 (031207-031209) area may be inaccessible due to an outage. Logged on : 18-Jan 08:46 - Closed

ADSL services in the overport 4 (031207-031209) area may be inaccessible due to an outage. Logged on : 18-Jan 08:46

Start Date: 2017-01-18 08:46:05
End Date:
Status: Closed

Outage No: 134864 - ADSL services in the lennoxton (034317) area may be inaccessible due to an outage. Logged on : 18-Jan 03:41 - Closed

ADSL services in the lennoxton (034317) area may be inaccessible due to an outage. Logged on : 18-Jan 03:41

Start Date: 2017-01-18 03:41:06
End Date:
Status: Closed

Outage No: 134811 - ADSL services in the celtisdal msan 2 (012654, 012658) area may be inaccessible due to an outage. Logged on : 17-Jan 07:11 - Closed

ADSL services in the celtisdal msan 2 (012654, 012658) area may be inaccessible due to an outage. Logged on : 17-Jan 07:11

Start Date: 2017-01-17 07:11:06
End Date:
Status: Closed

Outage No: 134808 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 17-Jan 03:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 17-Jan 03:11

Start Date: 2017-01-17 03:11:05
End Date:
Status: Closed

Outage No: 134806 - ADSL services in the ballito 2 (032586, 032946) area may be inaccessible due to an outage. Logged on : 17-Jan 02:11 - Closed

ADSL services in the ballito 2 (032586, 032946) area may be inaccessible due to an outage. Logged on : 17-Jan 02:11

Start Date: 2017-01-17 02:11:05
End Date:
Status: Closed

Outage No: 134800 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 16-Jan 22:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 16-Jan 22:11

Start Date: 2017-01-16 22:11:05
End Date:
Status: Closed

Outage No: 134797 - ADSL services in the waterkloof 8 (012346, 012460) area may be inaccessible due to an outage. Logged on : 16-Jan 21:36 - Closed

ADSL services in the waterkloof 8 (012346, 012460) area may be inaccessible due to an outage. Logged on : 16-Jan 21:36

Start Date: 2017-01-16 21:36:05
End Date:
Status: Closed

Outage No: 134793 - ADSL services in the naboomspruit msan 1 (014743) area may be inaccessible due to an outage. Logged on : 16-Jan 16:31 - Closed

ADSL services in the naboomspruit msan 1 (014743) area may be inaccessible due to an outage. Logged on : 16-Jan 16:31

Start Date: 2017-01-16 16:31:05
End Date:
Status: Closed

Outage No: 134784 - ADSL services in the dunnottar (011734) area may be inaccessible due to an outage. Logged on : 16-Jan 13:41 - Closed

ADSL services in the dunnottar (011734) area may be inaccessible due to an outage. Logged on : 16-Jan 13:41

Start Date: 2017-01-16 13:41:05
End Date:
Status: Closed

Outage No: 134783 - ADSL services in the carletonville 2 (018786-018788) area may be inaccessible due to an outage. Logged on : 16-Jan 13:11 - Closed

ADSL services in the carletonville 2 (018786-018788) area may be inaccessible due to an outage. Logged on : 16-Jan 13:11

Start Date: 2017-01-16 13:11:05
End Date:
Status: Closed

Outage No: 134781 - ADSL services in the pringle bay (028273) area may be inaccessible due to an outage. Logged on : 16-Jan 11:41 - Closed

ADSL services in the pringle bay (028273) area may be inaccessible due to an outage. Logged on : 16-Jan 11:41

Start Date: 2017-01-16 11:41:06
End Date:
Status: Closed

Outage No: 134778 - ADSL services in the westville a24a4 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06 - Closed

ADSL services in the westville a24a4 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06

Start Date: 2017-01-16 10:06:35
End Date:
Status: Closed

Outage No: 134777 - ADSL services in the muizenberg sdc c21a2 isam 1 (021709, 021788) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06 - Closed

ADSL services in the muizenberg sdc c21a2 isam 1 (021709, 021788) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06

Start Date: 2017-01-16 10:06:30
End Date:
Status: Closed

Outage No: 134776 - ADSL services in the dan pienaar sdc d6 isam 1 (051436) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06 - Closed

ADSL services in the dan pienaar sdc d6 isam 1 (051436) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06

Start Date: 2017-01-16 10:06:25
End Date:
Status: Closed

Outage No: 134775 - ADSL services in the baronetcy sdc q8 isam 1 (021558-021559) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06 - Closed

ADSL services in the baronetcy sdc q8 isam 1 (021558-021559) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06

Start Date: 2017-01-16 10:06:15
End Date:
Status: Closed

Outage No: 134774 - ADSL services in the welgelegen sdc c9a3 isam 1 (021558-021559) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06 - Closed

ADSL services in the welgelegen sdc c9a3 isam 1 (021558-021559) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06

Start Date: 2017-01-16 10:06:10
End Date:
Status: Closed

Outage No: 134773 - ADSL services in the white river msan 1 (013750-013751) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06 - Closed

ADSL services in the white river msan 1 (013750-013751) area may be inaccessible due to an outage. Logged on : 16-Jan 10:06

Start Date: 2017-01-16 10:06:05
End Date:
Status: Closed

Outage No: 134772 - ADSL services in the swellendam (028514) area may be inaccessible due to an outage. Logged on : 16-Jan 10:01 - Closed

ADSL services in the swellendam (028514) area may be inaccessible due to an outage. Logged on : 16-Jan 10:01

Start Date: 2017-01-16 10:01:05
End Date:
Status: Closed

Outage No: 134767 - ADSL services in the randfontein (011412, 011692-011693, 511693) area may be inaccessible due to an outage. Logged on : 16-Jan 09:21 - Closed

ADSL services in the randfontein (011412, 011692-011693, 511693) area may be inaccessible due to an outage. Logged on : 16-Jan 09:21

Start Date: 2017-01-16 09:21:05
End Date:
Status: Closed

Outage No: 134766 - ADSL services in the somerset west 7 (021850-021852) area may be inaccessible due to an outage. Logged on : 16-Jan 08:36 - Closed

ADSL services in the somerset west 7 (021850-021852) area may be inaccessible due to an outage. Logged on : 16-Jan 08:36

Start Date: 2017-01-16 08:36:06
End Date:
Status: Closed

Outage No: 134764 - ADSL services in the waterkloof 8 (012346, 012460) area may be inaccessible due to an outage. Logged on : 16-Jan 08:26 - Closed

ADSL services in the waterkloof 8 (012346, 012460) area may be inaccessible due to an outage. Logged on : 16-Jan 08:26

Start Date: 2017-01-16 08:26:05
End Date:
Status: Closed

Outage No: 134750 - ADSL services in the rst1 - nuge(a45a1) (032947) area may be inaccessible due to an outage. Logged on : 16-Jan 00:56 - Closed

ADSL services in the rst1 - nuge(a45a1) (032947) area may be inaccessible due to an outage. Logged on : 16-Jan 00:56

Start Date: 2017-01-16 00:56:05
End Date:
Status: Closed

Outage No: 134736 - ADSL services in the steiltes msan 1 (013744, 013752) area may be inaccessible due to an outage. Logged on : 15-Jan 15:36 - Closed

ADSL services in the steiltes msan 1 (013744, 013752) area may be inaccessible due to an outage. Logged on : 15-Jan 15:36

Start Date: 2017-01-15 15:36:11
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 134036 - .......... - Closed

..........

Start Date: 2017-01-03 18:15:15
End Date:
Status: Closed

Outage No: 125457 - .......... - Closed

..........

Start Date: 2016-09-30 08:17:05
End Date:
Status: Closed

Outage No: 124108 - Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated. - Closed

Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated.

Start Date: 2016-09-12 17:44:10
End Date:
Status: Closed

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

Outage No: 134726 - Certain members may experience issues sending emails to @telkomsa.net addresses - Closed

Certain members may experience issues sending emails to @telkomsa.net addresses

Start Date: 2017-01-15 11:26:35
End Date: 2017-01-18 14:00:45
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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