Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 208843 - ADSL services in the steenberg b8e1 isam 1 (021701-021702) area may be inaccessible due to an outage. Logged on : 18-Jan 14:14

ADSL services in the steenberg b8e1 isam 1 (021701-021702) area may be inaccessible due to an outage. Logged on : 18-Jan 14:14

Start Date: 2019-01-18 14:14:10
End Date:
Status: Open

Outage No: 208841 - ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 18-Jan 14:14

ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 18-Jan 14:14

Start Date: 2019-01-18 14:14:09
End Date:
Status: Open

Outage No: 208819 - ADSL services in the westville b1a6 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 18-Jan 08:14

ADSL services in the westville b1a6 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 18-Jan 08:14

Start Date: 2019-01-18 08:14:09
End Date:
Status: Open

Outage No: 208584 - ADSL services in the dpr c6 isam 1 (051436) area may be inaccessible due to an outage. Logged on : 16-Jan 00:54

ADSL services in the dpr c6 isam 1 (051436) area may be inaccessible due to an outage. Logged on : 16-Jan 00:54

Start Date: 2019-01-16 00:54:19
End Date:
Status: Open

Outage No: 208835 - ADSL services in the safari tuine 2 (014533) area may be inaccessible due to an outage. Logged on : 18-Jan 13:59 - Closed

ADSL services in the safari tuine 2 (014533) area may be inaccessible due to an outage. Logged on : 18-Jan 13:59

Start Date: 2019-01-18 13:59:09
End Date:
Status: Closed

Outage No: 208793 - ADSL services in the beach isam 06 (031332, 031337, 031368) area may be inaccessible due to an outage. Logged on : 18-Jan 00:14 - Closed

ADSL services in the beach isam 06 (031332, 031337, 031368) area may be inaccessible due to an outage. Logged on : 18-Jan 00:14

Start Date: 2019-01-18 00:14:10
End Date:
Status: Closed

Outage No: 208787 - ADSL services in the rst1 - nbad(b22a4) (031262) area may be inaccessible due to an outage. Logged on : 17-Jan 21:54 - Closed

ADSL services in the rst1 - nbad(b22a4) (031262) area may be inaccessible due to an outage. Logged on : 17-Jan 21:54

Start Date: 2019-01-17 21:54:09
End Date:
Status: Closed

Outage No: 208677 - ADSL services in the heidedal (051432) area may be inaccessible due to an outage. Logged on : 17-Jan 00:54 - Closed

ADSL services in the heidedal (051432) area may be inaccessible due to an outage. Logged on : 17-Jan 00:54

Start Date: 2019-01-17 00:54:18
End Date:
Status: Closed

Outage No: 208675 - ADSL services in the kathu isam 02 (053723) area may be inaccessible due to an outage. Logged on : 17-Jan 00:15 - Closed

ADSL services in the kathu isam 02 (053723) area may be inaccessible due to an outage. Logged on : 17-Jan 00:15

Start Date: 2019-01-17 00:15:02
End Date:
Status: Closed

Outage No: 208674 - ADSL services in the kathu isam 03 (053723) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the kathu isam 03 (053723) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:59
End Date:
Status: Closed

Outage No: 208672 - ADSL services in the welkom isam 10 (057352-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the welkom isam 10 (057352-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:52
End Date:
Status: Closed

Outage No: 208671 - ADSL services in the welkom isam 09 (057351-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the welkom isam 09 (057351-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:49
End Date:
Status: Closed

Outage No: 208670 - ADSL services in the welkom isam 05 (057351-057353, 057355, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the welkom isam 05 (057351-057353, 057355, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:45
End Date:
Status: Closed

Outage No: 208669 - ADSL services in the welkom isam 04 (057351-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the welkom isam 04 (057351-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:43
End Date:
Status: Closed

Outage No: 208668 - ADSL services in the welkom isam 03 (057352-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the welkom isam 03 (057352-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:40
End Date:
Status: Closed

Outage No: 208667 - ADSL services in the welkom isam 01 (057351-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the welkom isam 01 (057351-057353, 057357) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:37
End Date:
Status: Closed

Outage No: 208663 - ADSL services in the hennenman imax (057573) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the hennenman imax (057573) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:22
End Date:
Status: Closed

Outage No: 208662 - ADSL services in the riebeeckstad imax 1 (057388) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14 - Closed

ADSL services in the riebeeckstad imax 1 (057388) area may be inaccessible due to an outage. Logged on : 17-Jan 00:14

Start Date: 2019-01-17 00:14:17
End Date:
Status: Closed

Outage No: 208661 - ADSL services in the verulam a10a1 isam 01 (032533, 032541) area may be inaccessible due to an outage. Logged on : 16-Jan 23:34 - Closed

ADSL services in the verulam a10a1 isam 01 (032533, 032541) area may be inaccessible due to an outage. Logged on : 16-Jan 23:34

Start Date: 2019-01-16 23:34:09
End Date:
Status: Closed

Outage No: 208647 - ADSL services in the congella c4a2 isam 1 (031205-031206) area may be inaccessible due to an outage. Logged on : 16-Jan 18:54 - Closed

ADSL services in the congella c4a2 isam 1 (031205-031206) area may be inaccessible due to an outage. Logged on : 16-Jan 18:54

Start Date: 2019-01-16 18:54:09
End Date:
Status: Closed

Outage No: 208644 - ADSL services in the tzaneen msan 02 (015306-015307) area may be inaccessible due to an outage. Logged on : 16-Jan 17:34 - Closed

ADSL services in the tzaneen msan 02 (015306-015307) area may be inaccessible due to an outage. Logged on : 16-Jan 17:34

Start Date: 2019-01-16 17:34:09
End Date:
Status: Closed

Outage No: 208628 - ADSL services in the neg02 a6b1 (021862) area may be inaccessible due to an outage. Logged on : 16-Jan 14:59 - Closed

ADSL services in the neg02 a6b1 (021862) area may be inaccessible due to an outage. Logged on : 16-Jan 14:59

Start Date: 2019-01-16 14:59:09
End Date:
Status: Closed

Outage No: 208598 - ADSL services in the empangeni h3 isam 01 (035772, 035792) area may be inaccessible due to an outage. Logged on : 16-Jan 01:12 - Closed

ADSL services in the empangeni h3 isam 01 (035772, 035792) area may be inaccessible due to an outage. Logged on : 16-Jan 01:12

Start Date: 2019-01-16 01:12:41
End Date:
Status: Closed

Outage No: 208583 - ADSL services in the constantia b14a1 isam 01 (021794-021795) area may be inaccessible due to an outage. Logged on : 16-Jan 00:39 - Closed

ADSL services in the constantia b14a1 isam 01 (021794-021795) area may be inaccessible due to an outage. Logged on : 16-Jan 00:39

Start Date: 2019-01-16 00:39:17
End Date:
Status: Closed

Outage No: 208580 - ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 15-Jan 22:59 - Closed

ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 15-Jan 22:59

Start Date: 2019-01-15 22:59:09
End Date:
Status: Closed

Outage No: 208565 - ADSL services in the potgietersrus imax (015491) area may be inaccessible due to an outage. Logged on : 15-Jan 19:09 - Closed

ADSL services in the potgietersrus imax (015491) area may be inaccessible due to an outage. Logged on : 15-Jan 19:09

Start Date: 2019-01-15 19:09:09
End Date:
Status: Closed

Outage No: 208564 - ADSL services in the ellisras msan 01 (014763) area may be inaccessible due to an outage. Logged on : 15-Jan 18:59 - Closed

ADSL services in the ellisras msan 01 (014763) area may be inaccessible due to an outage. Logged on : 15-Jan 18:59

Start Date: 2019-01-15 18:59:09
End Date:
Status: Closed

Outage No: 208560 - ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 15-Jan 17:14 - Closed

ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 15-Jan 17:14

Start Date: 2019-01-15 17:14:10
End Date:
Status: Closed

Outage No: 208557 - ADSL services in the dan pienaar isam 04 (051436) area may be inaccessible due to an outage. Logged on : 15-Jan 16:14 - Closed

ADSL services in the dan pienaar isam 04 (051436) area may be inaccessible due to an outage. Logged on : 15-Jan 16:14

Start Date: 2019-01-15 16:14:09
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 208691 - IBurst Wireless Broadband outage affecting RAIN LTE - No data transfer resolved on 17-Jan at 18:28 - Closed

IBurst Wireless Broadband outage affecting RAIN LTE - No data transfer

Start Date: 2019-01-17 08:04:29
End Date: 2019-01-17 18:28:50
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 208845 - Fibre services in the FTTH:Vumatel:Ekurhuleni area may be inaccessible due to an outage. Logged on : 18-Jan 15:21

Fibre services in the FTTH:Vumatel:Ekurhuleni area may be inaccessible due to an outage. Logged on : 18-Jan 15:21

Start Date: 2019-01-18 15:21:59
End Date:
Status: Open

Outage No: 208821 - Fibre services in the FTTH:Vuma Aerial:Roodekraans area may be inaccessible due to an outage. Logged on : 18-Jan 09:36

Fibre services in the FTTH:Vuma Aerial:Roodekraans area may be inaccessible due to an outage. Logged on : 18-Jan 09:36

Start Date: 2019-01-18 09:36:05
End Date:
Status: Open

Outage No: 208694 - Fibre services in the FTTH:Vumatel:Rivonia AG1 area may be inaccessible due to an outage. Logged on : 17-Jan 08:48 - Closed

Fibre services in the FTTH:Vumatel:Rivonia AG1 area may be inaccessible due to an outage. Logged on : 17-Jan 08:48

Start Date: 2019-01-17 08:48:39
End Date:
Status: Closed

Outage No: 207992 - Fibre services in the FTTH:Vumatel:Oranjezicht Cape Town area may be inaccessible due to an outage. Logged on : 09-Jan 13:35 - Closed

Fibre services in the FTTH:Vumatel:Oranjezicht Cape Town area may be inaccessible due to an outage. Logged on : 09-Jan 13:35

Start Date: 2019-01-09 13:35:19
End Date:
Status: Closed

Outage No: 207980 - Fibre services in the FTTH:Vuma Aerial:Zinbali Sovereign Road Strubensvallei area may be inaccessible due to an outage. Logged on : 09-Jan 09:48 - Closed

Fibre services in the FTTH:Vuma Aerial:Zinbali Sovereign Road Strubensvallei area may be inaccessible due to an outage. Logged on : 09-Jan 09:48

Start Date: 2019-01-09 09:48:14
End Date:
Status: Closed

Outage No: 207870 - Fibre services in the FTTH: Vumatel fibre Outage - Stellenberg area may be inaccessible due to an outage. Logged on : 08-Jan 08:52 - Closed

Fibre services in the FTTH: Vumatel fibre Outage - Stellenberg area may be inaccessible due to an outage. Logged on : 08-Jan 08:52

Start Date: 2019-01-08 08:52:55
End Date:
Status: Closed

Outage No: 206455 - Fibre services in the FTTH:Vumatel:Brendon Street, Birchleigh, Ekurhuleni area may be inaccessible due to an outage. Logged on : 25-Dec 15:22 - Closed

Fibre services in the FTTH:Vumatel:Brendon Street, Birchleigh, Ekurhuleni area may be inaccessible due to an outage. Logged on : 25-Dec 15:22

Start Date: 2018-12-25 15:22:55
End Date:
Status: Closed

Outage No: 205554 - Fibre services in the FTTH:Vumatel aerial:Discovery AG20 area may be inaccessible due to an outage. Logged on : 15-Dec 08:14 - Closed

Fibre services in the FTTH:Vumatel aerial:Discovery AG20 area may be inaccessible due to an outage. Logged on : 15-Dec 08:14

Start Date: 2018-12-15 08:14:46
End Date:
Status: Closed

Outage No: 205523 - Fibre services in the FTTH:Vumatel:Edenpark area may be inaccessible due to an outage. Logged on : 14-Dec 21:44 - Closed

Fibre services in the FTTH:Vumatel:Edenpark area may be inaccessible due to an outage. Logged on : 14-Dec 21:44

Start Date: 2018-12-14 21:44:39
End Date:
Status: Closed

Outage No: 204760 - Fibre services in the FTTH:Openserve fibre:Somerset West GPON area may be inaccessible due to an outage. Logged on : 13-Dec 07:59 - Closed

Fibre services in the FTTH:Openserve fibre:Somerset West GPON area may be inaccessible due to an outage. Logged on : 13-Dec 07:59

Start Date: 2018-12-13 07:59:09
End Date:
Status: Closed

Outage No: 204538 - Fibre services in the FTTH:vumarel:Bryanston East Paulshof area may be inaccessible due to an outage. Logged on : 12-Dec 13:14 - Closed

Fibre services in the FTTH:vumarel:Bryanston East Paulshof area may be inaccessible due to an outage. Logged on : 12-Dec 13:14

Start Date: 2018-12-12 13:14:00
End Date:
Status: Closed

Outage No: 204142 - Fibre services in the FTTH:Vumatel: Cape Town Southern Suburbs area may be inaccessible due to an outage. Logged on : 11-Dec 12:49 - Closed

Fibre services in the FTTH:Vumatel: Cape Town Southern Suburbs area may be inaccessible due to an outage. Logged on : 11-Dec 12:49

Start Date: 2018-12-11 12:49:56
End Date:
Status: Closed

Outage No: 203937 - Fibre services in the FTTH:Vumatel:Athol (Faiiwe AG1) area may be inaccessible due to an outage. Logged on : 11-Dec 07:22 - Closed

Fibre services in the FTTH:Vumatel:Athol (Faiiwe AG1) area may be inaccessible due to an outage. Logged on : 11-Dec 07:22

Start Date: 2018-12-11 07:22:39
End Date:
Status: Closed

Outage No: 203936 - Fibre services in the FTTH:Frogfoot maintenance in Milnerton until 17:00 today area may be inaccessible due to an outage. Logged on : 11-Dec 07:18 - Closed

Fibre services in the FTTH:Frogfoot maintenance in Milnerton until 17:00 today area may be inaccessible due to an outage. Logged on : 11-Dec 07:18

Start Date: 2018-12-11 07:18:24
End Date:
Status: Closed

Outage No: 203785 - Fibre services in the FTTH:Octotel:Green Point area may be inaccessible due to an outage. Logged on : 10-Dec 22:13 - Closed

Fibre services in the FTTH:Octotel:Green Point area may be inaccessible due to an outage. Logged on : 10-Dec 22:13

Start Date: 2018-12-10 22:13:07
End Date:
Status: Closed

Outage No: 203533 - Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 10-Dec 13:42 - Closed

Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 10-Dec 13:42

Start Date: 2018-12-10 13:42:34
End Date:
Status: Closed

Outage No: 201273 - Fibre services in the FTTH:Vumatel:Melville & Auckland Park area may be inaccessible due to an outage. Logged on : 07-Dec 06:36 - Closed

Fibre services in the FTTH:Vumatel:Melville & Auckland Park area may be inaccessible due to an outage. Logged on : 07-Dec 06:36

Start Date: 2018-12-07 06:36:57
End Date:
Status: Closed

Outage No: 199907 - Fibre services in the FTTH: Vumatel fibre Outage - Bryanston area may be inaccessible due to an outage. Logged on : 05-Dec 17:42 - Closed

Fibre services in the FTTH: Vumatel fibre Outage - Bryanston area may be inaccessible due to an outage. Logged on : 05-Dec 17:42

Start Date: 2018-12-05 17:42:50
End Date:
Status: Closed

Outage No: 199553 - Fibre services in the FTTH:Vumatel:Florida Lake Florida Park Discovery area may be inaccessible due to an outage. Logged on : 05-Dec 13:48 - Closed

Fibre services in the FTTH:Vumatel:Florida Lake Florida Park Discovery area may be inaccessible due to an outage. Logged on : 05-Dec 13:48

Start Date: 2018-12-05 13:48:19
End Date:
Status: Closed

Outage No: 199037 - Fibre services in the FTTH:Frogfoot: Fibre maintennace in Strand area from 08:00 until 17:00 today area may be inaccessible due to an outage. Logged on : 05-Dec 08:11 - Closed

Fibre services in the FTTH:Frogfoot: Fibre maintennace in Strand area from 08:00 until 17:00 today area may be inaccessible due to an outage. Logged on : 05-Dec 08:11

Start Date: 2018-12-05 08:11:39
End Date:
Status: Closed

Outage No: 198867 - MWEB LTE outage affecting RAIN LTE - Peak and Off Peak data not split - Closed

MWEB LTE outage affecting RAIN LTE - Peak and Off Peak data not split

Start Date: 2018-12-04 19:51:35
End Date:
Status: Closed

Outage No: 198368 - Fibre services in the FTTH:Vumatel:Northwold maintenance untill 15:00 area may be inaccessible due to an outage. Logged on : 04-Dec 13:12 - Closed

Fibre services in the FTTH:Vumatel:Northwold maintenance untill 15:00 area may be inaccessible due to an outage. Logged on : 04-Dec 13:12

Start Date: 2018-12-04 13:12:54
End Date:
Status: Closed

Outage No: 197878 - Fibre services in the FTTH:Vumatel:miccema2-sb-d1 area may be inaccessible due to an outage. Logged on : 04-Dec 10:03 - Closed

Fibre services in the FTTH:Vumatel:miccema2-sb-d1 area may be inaccessible due to an outage. Logged on : 04-Dec 10:03

Start Date: 2018-12-04 10:03:19
End Date:
Status: Closed

Outage No: 197822 - Fibre services in the FTTH:Vumatel:Manor Park area may be inaccessible due to an outage. Logged on : 04-Dec 09:14 - Closed

Fibre services in the FTTH:Vumatel:Manor Park area may be inaccessible due to an outage. Logged on : 04-Dec 09:14

Start Date: 2018-12-04 09:14:09
End Date:
Status: Closed

Outage No: 197757 - Fibre services in the FTTH:Frogfoot: Suningdale area may be inaccessible due to an outage. Logged on : 04-Dec 08:00 - Closed

Fibre services in the FTTH:Frogfoot: Suningdale area may be inaccessible due to an outage. Logged on : 04-Dec 08:00

Start Date: 2018-12-04 08:00:49
End Date:
Status: Closed

Outage No: 197191 - Fibre services in the FTTH:Vumatel:Cork Avenue and Royal Street, Bryanston area may be inaccessible due to an outage. Logged on : 03-Dec 14:00 - Closed

Fibre services in the FTTH:Vumatel:Cork Avenue and Royal Street, Bryanston area may be inaccessible due to an outage. Logged on : 03-Dec 14:00

Start Date: 2018-12-03 14:00:49
End Date:
Status: Closed

Outage No: 197185 - Fibre services in the FTTH:SADV: Brackendowns area may be inaccessible due to an outage. Logged on : 03-Dec 13:59 - Closed

Fibre services in the FTTH:SADV: Brackendowns area may be inaccessible due to an outage. Logged on : 03-Dec 13:59

Start Date: 2018-12-03 13:59:29
End Date:
Status: Closed

Outage No: 196217 - Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 02-Dec 15:32 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 02-Dec 15:32

Start Date: 2018-12-02 15:32:54
End Date:
Status: Closed

Outage No: 194860 - Cell C LTE No Data Transfer - Closed

Cell C LTE Clients will experience no data transfer

Start Date: 2018-12-01 14:26:36
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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