Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 250274 - ADSL services in the sunward park msan 01 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 08:19

ADSL services in the sunward park msan 01 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 08:19

Start Date: 2019-05-23 08:19:14
End Date:
Status: Open

Outage No: 250273 - ADSL services in the sunward park imax 1 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 08:19

ADSL services in the sunward park imax 1 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 08:19

Start Date: 2019-05-23 08:19:10
End Date:
Status: Open

Outage No: 250272 - ADSL services in the sunward park imax 2 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 08:19

ADSL services in the sunward park imax 2 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 08:19

Start Date: 2019-05-23 08:19:09
End Date:
Status: Open

Outage No: 250270 - ADSL services in the ceres (023312, 023316, 523312, 523316) area may be inaccessible due to an outage. Logged on : 23-May 08:14

ADSL services in the ceres (023312, 023316, 523312, 523316) area may be inaccessible due to an outage. Logged on : 23-May 08:14

Start Date: 2019-05-23 08:14:10
End Date:
Status: Open

Outage No: 250269 - ADSL services in the congella c8a1 isam 1 (031205-031206) area may be inaccessible due to an outage. Logged on : 23-May 08:04

ADSL services in the congella c8a1 isam 1 (031205-031206) area may be inaccessible due to an outage. Logged on : 23-May 08:04

Start Date: 2019-05-23 08:04:09
End Date:
Status: Open

Outage No: 250263 - ADSL services in the kuruman (053712) area may be inaccessible due to an outage. Logged on : 23-May 06:44

ADSL services in the kuruman (053712) area may be inaccessible due to an outage. Logged on : 23-May 06:44

Start Date: 2019-05-23 06:44:20
End Date:
Status: Open

Outage No: 250252 - ADSL services in the kokstad isam 02 (039727) area may be inaccessible due to an outage. Logged on : 23-May 06:44

ADSL services in the kokstad isam 02 (039727) area may be inaccessible due to an outage. Logged on : 23-May 06:44

Start Date: 2019-05-23 06:44:20
End Date:
Status: Open

Outage No: 250195 - ADSL services in the kokstad isam 01 (039727) area may be inaccessible due to an outage. Logged on : 22-May 22:54

ADSL services in the kokstad isam 01 (039727) area may be inaccessible due to an outage. Logged on : 22-May 22:54

Start Date: 2019-05-22 22:54:09
End Date:
Status: Open

Outage No: 250191 - ADSL services in the matatiele (039737) area may be inaccessible due to an outage. Logged on : 22-May 22:34

ADSL services in the matatiele (039737) area may be inaccessible due to an outage. Logged on : 22-May 22:34

Start Date: 2019-05-22 22:34:10
End Date:
Status: Open

Outage No: 250160 - ADSL services in the kyalami bbq msan 01 (011466, 011704) area may be inaccessible due to an outage. Logged on : 22-May 18:19

ADSL services in the kyalami bbq msan 01 (011466, 011704) area may be inaccessible due to an outage. Logged on : 22-May 18:19

Start Date: 2019-05-22 18:19:05
End Date:
Status: Open

Outage No: 250153 - ADSL services in the saldanha (022714, 522714) area may be inaccessible due to an outage. Logged on : 22-May 17:14

ADSL services in the saldanha (022714, 522714) area may be inaccessible due to an outage. Logged on : 22-May 17:14

Start Date: 2019-05-22 17:14:15
End Date:
Status: Open

Outage No: 249941 - ADSL services in the nefdt gpon msan 01 area may be inaccessible due to an outage. Logged on : 21-May 06:53

ADSL services in the nefdt gpon msan 01 area may be inaccessible due to an outage. Logged on : 21-May 06:53

Start Date: 2019-05-21 06:53:44
End Date:
Status: Open

Outage No: 249903 - ADSL services in the ruimsig msan 1 (011958) area may be inaccessible due to an outage. Logged on : 20-May 06:54

ADSL services in the ruimsig msan 1 (011958) area may be inaccessible due to an outage. Logged on : 20-May 06:54

Start Date: 2019-05-20 06:54:14
End Date:
Status: Open

Outage No: 250227 - ADSL services in the stanger isam 05 (032551-032552) area may be inaccessible due to an outage. Logged on : 23-May 00:04 - Closed

ADSL services in the stanger isam 05 (032551-032552) area may be inaccessible due to an outage. Logged on : 23-May 00:04

Start Date: 2019-05-23 00:04:05
End Date:
Status: Closed

Outage No: 250226 - ADSL services in the st michaels on sea isam 03 (039315) area may be inaccessible due to an outage. Logged on : 23-May 00:00 - Closed

ADSL services in the st michaels on sea isam 03 (039315) area may be inaccessible due to an outage. Logged on : 23-May 00:00

Start Date: 2019-05-23 00:00:05
End Date:
Status: Closed

Outage No: 250224 - ADSL services in the st michaels on sea isam 01 (039315, 039682) area may be inaccessible due to an outage. Logged on : 23-May 00:00 - Closed

ADSL services in the st michaels on sea isam 01 (039315, 039682) area may be inaccessible due to an outage. Logged on : 23-May 00:00

Start Date: 2019-05-23 00:00:04
End Date:
Status: Closed

Outage No: 250223 - ADSL services in the shallcross isam 03 (031409) area may be inaccessible due to an outage. Logged on : 23-May 00:00 - Closed

ADSL services in the shallcross isam 03 (031409) area may be inaccessible due to an outage. Logged on : 23-May 00:00

Start Date: 2019-05-23 00:00:04
End Date:
Status: Closed

Outage No: 250222 - ADSL services in the stanger isam 03 (032551-032552) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the stanger isam 03 (032551-032552) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:16
End Date:
Status: Closed

Outage No: 250219 - ADSL services in the stanger isam 01 (032551-032552) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the stanger isam 01 (032551-032552) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:15
End Date:
Status: Closed

Outage No: 250218 - ADSL services in the stamford hill isam 05 (031303, 031312) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the stamford hill isam 05 (031303, 031312) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:15
End Date:
Status: Closed

Outage No: 250216 - ADSL services in the stamford hill isam 03 (031303, 031305, 031312) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the stamford hill isam 03 (031303, 031305, 031312) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:15
End Date:
Status: Closed

Outage No: 250214 - ADSL services in the shallcross isam 01 (031409) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the shallcross isam 01 (031409) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:15
End Date:
Status: Closed

Outage No: 250212 - ADSL services in the st winifreds isam 01 (031903, 031916) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the st winifreds isam 01 (031903, 031916) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:15
End Date:
Status: Closed

Outage No: 250211 - ADSL services in the southbroom isam 01 (039316) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the southbroom isam 01 (039316) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:14
End Date:
Status: Closed

Outage No: 250209 - ADSL services in the stamford hill isam 01 (031303, 031306, 031309, 031312) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the stamford hill isam 01 (031303, 031306, 031309, 031312) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:09
End Date:
Status: Closed

Outage No: 250207 - ADSL services in the reservoir hills isam 09 (031262) area may be inaccessible due to an outage. Logged on : 22-May 23:54 - Closed

ADSL services in the reservoir hills isam 09 (031262) area may be inaccessible due to an outage. Logged on : 22-May 23:54

Start Date: 2019-05-22 23:54:09
End Date:
Status: Closed

Outage No: 250206 - ADSL services in the st lucia isam 01 (035590) area may be inaccessible due to an outage. Logged on : 22-May 23:49 - Closed

ADSL services in the st lucia isam 01 (035590) area may be inaccessible due to an outage. Logged on : 22-May 23:49

Start Date: 2019-05-22 23:49:10
End Date:
Status: Closed

Outage No: 250205 - ADSL services in the sea cow lake isam 05 (031577) area may be inaccessible due to an outage. Logged on : 22-May 23:49 - Closed

ADSL services in the sea cow lake isam 05 (031577) area may be inaccessible due to an outage. Logged on : 22-May 23:49

Start Date: 2019-05-22 23:49:10
End Date:
Status: Closed

Outage No: 250202 - ADSL services in the tollgate isam 04 (031201-031202, 031205) area may be inaccessible due to an outage. Logged on : 22-May 23:14 - Closed

ADSL services in the tollgate isam 04 (031201-031202, 031205) area may be inaccessible due to an outage. Logged on : 22-May 23:14

Start Date: 2019-05-22 23:14:14
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 250155 - Fibre services in the FTTH:Vumatel:Birch Acres area may be inaccessible due to an outage. Logged on : 22-May 17:23

Fibre services in the FTTH:Vumatel:Birch Acres area may be inaccessible due to an outage. Logged on : 22-May 17:23

Start Date: 2019-05-22 17:23:59
End Date:
Status: Open

Outage No: 250137 - Fibre services in the FTTH:Octotel:SilverTree/Lakeside area may be inaccessible due to an outage. Logged on : 22-May 12:34

Fibre services in the FTTH:Octotel:SilverTree/Lakeside area may be inaccessible due to an outage. Logged on : 22-May 12:34

Start Date: 2019-05-22 12:34:20
End Date:
Status: Open

Outage No: 250065 - Fibre services in the FTTH:Vumatel Maintenance:Bryanston area may be inaccessible due to an outage. Logged on : 21-May 12:09

Fibre services in the FTTH:Vumatel Maintenance:Bryanston area may be inaccessible due to an outage. Logged on : 21-May 12:09

Start Date: 2019-05-21 12:09:29
End Date:
Status: Open

Outage No: 250064 - Fibre services in the FTTH:Vumatel Maintenance:Linden area may be inaccessible due to an outage. Logged on : 21-May 12:07

Fibre services in the FTTH:Vumatel Maintenance:Linden area may be inaccessible due to an outage. Logged on : 21-May 12:07

Start Date: 2019-05-21 12:07:49
End Date:
Status: Open

Outage No: 250056 - Fibre services in the FTTH: Vumatel - Saxonworld area may be inaccessible due to an outage. Logged on : 21-May 09:30

Fibre services in the FTTH: Vumatel - Saxonworld area may be inaccessible due to an outage. Logged on : 21-May 09:30

Start Date: 2019-05-21 09:30:39
End Date:
Status: Open

Outage No: 249847 - Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 19-May 13:18

Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 19-May 13:18

Start Date: 2019-05-19 13:18:39
End Date:
Status: Open

Outage No: 250130 - Fibre services in the FTTH:Vumatel Maintenance:Landsdowne area may be inaccessible due to an outage. Logged on : 22-May 09:30 - Closed

Fibre services in the FTTH:Vumatel Maintenance:Landsdowne area may be inaccessible due to an outage. Logged on : 22-May 09:30

Start Date: 2019-05-22 09:30:24
End Date:
Status: Closed

Outage No: 250049 - Fibre services in the FTTH: Vumatel - Craigtowne Power failure area may be inaccessible due to an outage. Logged on : 21-May 07:40 - Closed

Fibre services in the FTTH: Vumatel - Craigtowne Power failure area may be inaccessible due to an outage. Logged on : 21-May 07:40

Start Date: 2019-05-21 07:40:39
End Date:
Status: Closed

Outage No: 249917 - Fibre services in the FTTH:Vumatel:Nimrod Park : Monument Road area may be inaccessible due to an outage. Logged on : 20-May 10:25 - Closed

Fibre services in the FTTH:Vumatel:Nimrod Park : Monument Road area may be inaccessible due to an outage. Logged on : 20-May 10:25

Start Date: 2019-05-20 10:25:46
End Date:
Status: Closed

Outage No: 249655 - Fibre services in the FTTH: Vumatel POP down - Hillcrest area may be inaccessible due to an outage. Logged on : 17-May 16:42 - Closed

Fibre services in the FTTH: Vumatel POP down - Hillcrest area may be inaccessible due to an outage. Logged on : 17-May 16:42

Start Date: 2019-05-17 16:42:49
End Date:
Status: Closed

Outage No: 249539 - MWEB LTE outage affecting RAIN LTE - No connectivity in Western Cape - Closed

MWEB LTE outage affecting RAIN LTE - No connectivity in Western Cape

Start Date: 2019-05-16 12:47:29
End Date:
Status: Closed

Outage No: 249534 - Fibre services in the FTTH:SADV:Albermarle area may be inaccessible due to an outage. Logged on : 16-May 12:05 - Closed

Fibre services in the FTTH:SADV:Albermarle area may be inaccessible due to an outage. Logged on : 16-May 12:05

Start Date: 2019-05-16 12:05:59
End Date:
Status: Closed

Outage No: 249533 - Fibre services in the FTTH:Frogfoot:Jonkershoek (Stellenbosch) area may be inaccessible due to an outage. Logged on : 16-May 11:48 - Closed

Fibre services in the FTTH:Frogfoot:Jonkershoek (Stellenbosch) area may be inaccessible due to an outage. Logged on : 16-May 11:48

Start Date: 2019-05-16 11:48:20
End Date:
Status: Closed

Outage No: 249532 - Fibre services in the FTTH:Frogfoot:Hatfield area may be inaccessible due to an outage. Logged on : 16-May 11:46 - Closed

Fibre services in the FTTH:Frogfoot:Hatfield area may be inaccessible due to an outage. Logged on : 16-May 11:46

Start Date: 2019-05-16 11:46:49
End Date:
Status: Closed

Outage No: 249517 - Fibre services in the FTTH:Vumatel Maintenance:Reenboogland area may be inaccessible due to an outage. Logged on : 16-May 08:01 - Closed

Fibre services in the FTTH:Vumatel Maintenance:Reenboogland area may be inaccessible due to an outage. Logged on : 16-May 08:01

Start Date: 2019-05-16 08:01:34
End Date:
Status: Closed

Outage No: 249515 - Fibre services in the FTTH:Frogfoot Maintenance:Kirstenhof area may be inaccessible due to an outage. Logged on : 16-May 07:36 - Closed

Fibre services in the FTTH:Frogfoot Maintenance:Kirstenhof area may be inaccessible due to an outage. Logged on : 16-May 07:36

Start Date: 2019-05-16 07:36:19
End Date:
Status: Closed

Outage No: 249385 - Fibre services in the FTTH:Vumatel:Tudor Park area may be inaccessible due to an outage. Logged on : 15-May 09:42 - Closed

Fibre services in the FTTH:Vumatel:Tudor Park area may be inaccessible due to an outage. Logged on : 15-May 09:42

Start Date: 2019-05-15 09:42:37
End Date:
Status: Closed

Outage No: 249371 - Fibre services in the FTTH:Vumatel Maintenance:Westdene area may be inaccessible due to an outage. Logged on : 15-May 08:14 - Closed

Fibre services in the FTTH:Vumatel Maintenance:Westdene area may be inaccessible due to an outage. Logged on : 15-May 08:14

Start Date: 2019-05-15 08:14:24
End Date:
Status: Closed

Outage No: 249360 - Fibre services in the FTTH:Frogfoot Maintenance:Menlo area may be inaccessible due to an outage. Logged on : 15-May 07:59 - Closed

Fibre services in the FTTH:Frogfoot Maintenance:Menlo area may be inaccessible due to an outage. Logged on : 15-May 07:59

Start Date: 2019-05-15 07:59:02
End Date:
Status: Closed

Outage No: 249266 - Fibre services in the FTTH:Vuma Aerial:Dunkeld area may be inaccessible due to an outage. Logged on : 14-May 08:09 - Closed

Fibre services in the FTTH:Vuma Aerial:Dunkeld area may be inaccessible due to an outage. Logged on : 14-May 08:09

Start Date: 2019-05-14 08:09:04
End Date:
Status: Closed

Outage No: 249132 - Fibre services in the FTTH:Frogfoot:Somerset West (Strand) area may be inaccessible due to an outage. Logged on : 13-May 14:51 - Closed

Fibre services in the FTTH:Frogfoot:Somerset West (Strand) area may be inaccessible due to an outage. Logged on : 13-May 14:51

Start Date: 2019-05-13 14:51:49
End Date:
Status: Closed

Outage No: 249115 - Fibre services in the FTTH:SADV Maintenance:Lakefield area may be inaccessible due to an outage. Logged on : 13-May 07:33 - Closed

Fibre services in the FTTH:SADV Maintenance:Lakefield area may be inaccessible due to an outage. Logged on : 13-May 07:33

Start Date: 2019-05-13 07:33:59
End Date:
Status: Closed

Outage No: 248924 - Fibre services in the FTTH:Vuma aerial:Rivonia AG1 area may be inaccessible due to an outage. Logged on : 11-May 15:00 - Closed

Fibre services in the FTTH:Vuma aerial:Rivonia AG1 area may be inaccessible due to an outage. Logged on : 11-May 15:00

Start Date: 2019-05-11 15:00:45
End Date:
Status: Closed

Outage No: 248913 - Fibre services in the FTTH:Vuma aerial:Hattons - Durban area may be inaccessible due to an outage. Logged on : 11-May 12:07 - Closed

Fibre services in the FTTH:Vuma aerial:Hattons - Durban area may be inaccessible due to an outage. Logged on : 11-May 12:07

Start Date: 2019-05-11 12:07:09
End Date:
Status: Closed

Outage No: 248899 - Fibre services in the FTTH:Link Africa:Edenvale area may be inaccessible due to an outage. Logged on : 11-May 08:46 - Closed

Fibre services in the FTTH:Link Africa:Edenvale area may be inaccessible due to an outage. Logged on : 11-May 08:46

Start Date: 2019-05-11 08:46:09
End Date:
Status: Closed

Outage No: 248795 - Fibre services in the FTTH: Vumatel Aeriel fibre break - Cupidus MDU - Honeydew Manor area may be inaccessible due to an outage. Logged on : 10-May 11:43 - Closed

Fibre services in the FTTH: Vumatel Aeriel fibre break - Cupidus MDU - Honeydew Manor area may be inaccessible due to an outage. Logged on : 10-May 11:43

Start Date: 2019-05-10 11:43:56
End Date:
Status: Closed

Outage No: 248777 - Fibre services in the FTTH: Vumatel Aeriel fibre break - Cyrildene area may be inaccessible due to an outage. Logged on : 10-May 08:47 - Closed

Fibre services in the FTTH: Vumatel Aeriel fibre break - Cyrildene area may be inaccessible due to an outage. Logged on : 10-May 08:47

Start Date: 2019-05-10 08:47:41
End Date:
Status: Closed

Outage No: 248666 - .......... - Closed

..........

Start Date: 2019-05-09 08:06:39
End Date:
Status: Closed

Outage No: 248662 - Fibre Fibre planned maintenance in FTTH:Vumatel:Bryanston West: Maintenance logged on 09-May at 07:35 - Closed

Fibre Fibre planned maintenance may disrupt services in FTTH:Vumatel:Bryanston West: Maintenance logged on 09-May at 07:35

Start Date: 2019-05-09 07:35:04
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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