Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 262692 - ADSL services in the cullinan msan 02 (012734) area may be inaccessible due to an outage. Logged on : 15-Sep 15:24

ADSL services in the cullinan msan 02 (012734) area may be inaccessible due to an outage. Logged on : 15-Sep 15:24

Start Date: 2019-09-15 15:24:07
End Date:
Status: Open

Outage No: 262684 - ADSL services in the rst4 - ghpf(z3) (014592, 014594) area may be inaccessible due to an outage. Logged on : 15-Sep 14:09

ADSL services in the rst4 - ghpf(z3) (014592, 014594) area may be inaccessible due to an outage. Logged on : 15-Sep 14:09

Start Date: 2019-09-15 14:09:08
End Date:
Status: Open

Outage No: 262681 - ADSL services in the clare estate isam 1 (031269) area may be inaccessible due to an outage. Logged on : 15-Sep 14:09

ADSL services in the clare estate isam 1 (031269) area may be inaccessible due to an outage. Logged on : 15-Sep 14:09

Start Date: 2019-09-15 14:09:08
End Date:
Status: Open

Outage No: 262680 - ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 15-Sep 14:09

ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 15-Sep 14:09

Start Date: 2019-09-15 14:09:08
End Date:
Status: Open

Outage No: 262676 - ADSL services in the overport j6 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Sep 12:34

ADSL services in the overport j6 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Sep 12:34

Start Date: 2019-09-15 12:34:08
End Date:
Status: Open

Outage No: 262671 - ADSL services in the bronberg e7a4 msan 1 (012343-012344) area may be inaccessible due to an outage. Logged on : 15-Sep 12:09

ADSL services in the bronberg e7a4 msan 1 (012343-012344) area may be inaccessible due to an outage. Logged on : 15-Sep 12:09

Start Date: 2019-09-15 12:09:07
End Date:
Status: Open

Outage No: 262670 - ADSL services in the rst3 - ssbu(b12a2) (021850-021852) area may be inaccessible due to an outage. Logged on : 15-Sep 12:09

ADSL services in the rst3 - ssbu(b12a2) (021850-021852) area may be inaccessible due to an outage. Logged on : 15-Sep 12:09

Start Date: 2019-09-15 12:09:07
End Date:
Status: Open

Outage No: 262647 - ADSL services in the neg02 a6b1 (021862) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

ADSL services in the neg02 a6b1 (021862) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

Start Date: 2019-09-15 07:44:14
End Date:
Status: Open

Outage No: 262645 - ADSL services in the nederburg (021862, 521862) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

ADSL services in the nederburg (021862, 521862) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

Start Date: 2019-09-15 07:44:13
End Date:
Status: Open

Outage No: 262644 - ADSL services in the courtrai 2 (021863, 021872) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

ADSL services in the courtrai 2 (021863, 021872) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

Start Date: 2019-09-15 07:44:13
End Date:
Status: Open

Outage No: 262642 - ADSL services in the nederburg imax 2 (021862, 021870) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

ADSL services in the nederburg imax 2 (021862, 021870) area may be inaccessible due to an outage. Logged on : 15-Sep 07:44

Start Date: 2019-09-15 07:44:12
End Date:
Status: Open

Outage No: 262640 - ADSL services in the courtrai isam 04 (021863, 021872) area may be inaccessible due to an outage. Logged on : 15-Sep 07:39

ADSL services in the courtrai isam 04 (021863, 021872) area may be inaccessible due to an outage. Logged on : 15-Sep 07:39

Start Date: 2019-09-15 07:39:12
End Date:
Status: Open

Outage No: 262633 - ADSL services in the kastaiing d10 msan 01 (011475, 011675, 011679) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

ADSL services in the kastaiing d10 msan 01 (011475, 011675, 011679) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

Start Date: 2019-09-15 07:09:18
End Date:
Status: Open

Outage No: 262617 - ADSL services in the kyalami bbq msan 01 (011466) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

ADSL services in the kyalami bbq msan 01 (011466) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

Start Date: 2019-09-15 07:09:12
End Date:
Status: Open

Outage No: 262616 - ADSL services in the canyon golfing estates msan 1 (011794-011795) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

ADSL services in the canyon golfing estates msan 1 (011794-011795) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

Start Date: 2019-09-15 07:09:12
End Date:
Status: Open

Outage No: 262615 - ADSL services in the paul kruger msan 1 (011794-011795) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

ADSL services in the paul kruger msan 1 (011794-011795) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

Start Date: 2019-09-15 07:09:07
End Date:
Status: Open

Outage No: 262614 - ADSL services in the aasvoelkop msan 08 (011431, 011476, 011478, 011678) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

ADSL services in the aasvoelkop msan 08 (011431, 011476, 011478, 011678) area may be inaccessible due to an outage. Logged on : 15-Sep 07:09

Start Date: 2019-09-15 07:09:07
End Date:
Status: Open

Outage No: 262601 - ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 15-Sep 06:09

ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 15-Sep 06:09

Start Date: 2019-09-15 06:09:07
End Date:
Status: Open

Outage No: 262597 - ADSL services in the sheraton gfast 1 isam area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the sheraton gfast 1 isam area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:18
End Date:
Status: Open

Outage No: 262596 - ADSL services in the courtrai gpon 1 isam 03 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the courtrai gpon 1 isam 03 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:18
End Date:
Status: Open

Outage No: 262595 - ADSL services in the wynberg gpon 1 isam 22 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the wynberg gpon 1 isam 22 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:18
End Date:
Status: Open

Outage No: 262594 - ADSL services in the houtbaai gpon 1 isam 10 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the houtbaai gpon 1 isam 10 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:14
End Date:
Status: Open

Outage No: 262593 - ADSL services in the constantia gpon 1 isam 11 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the constantia gpon 1 isam 11 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:13
End Date:
Status: Open

Outage No: 262592 - ADSL services in the pinetown gpon isam 01 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the pinetown gpon isam 01 area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:13
End Date:
Status: Open

Outage No: 262591 - ADSL services in the benoni msan 08 (011420-011422, 011845, 011894) area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the benoni msan 08 (011420-011422, 011845, 011894) area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:13
End Date:
Status: Open

Outage No: 262590 - ADSL services in the chloorkop msan 3 (011393, 011974, 011976) area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the chloorkop msan 3 (011393, 011974, 011976) area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:13
End Date:
Status: Open

Outage No: 262589 - ADSL services in the fichardt park (051421) area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

ADSL services in the fichardt park (051421) area may be inaccessible due to an outage. Logged on : 15-Sep 01:59

Start Date: 2019-09-15 01:59:07
End Date:
Status: Open

Outage No: 262580 - ADSL services in the kempton park msan 10 (011394, 011970, 011975) area may be inaccessible due to an outage. Logged on : 14-Sep 21:09

ADSL services in the kempton park msan 10 (011394, 011970, 011975) area may be inaccessible due to an outage. Logged on : 14-Sep 21:09

Start Date: 2019-09-14 21:09:07
End Date:
Status: Open

Outage No: 262546 - ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 14-Sep 12:39

ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 14-Sep 12:39

Start Date: 2019-09-14 12:39:07
End Date:
Status: Open

Outage No: 262482 - ADSL services in the wentworth isam 03 (031466-031467) area may be inaccessible due to an outage. Logged on : 13-Sep 18:24

ADSL services in the wentworth isam 03 (031466-031467) area may be inaccessible due to an outage. Logged on : 13-Sep 18:24

Start Date: 2019-09-13 18:24:07
End Date:
Status: Open

Outage No: 262356 - ADSL services in the lyttelton msan 04 (012644, 012663-012664) area may be inaccessible due to an outage. Logged on : 12-Sep 16:44

ADSL services in the lyttelton msan 04 (012644, 012663-012664) area may be inaccessible due to an outage. Logged on : 12-Sep 16:44

Start Date: 2019-09-12 16:44:07
End Date:
Status: Open

Outage No: 262347 - ADSL services in the melkbosstrand isam 7 (021553) area may be inaccessible due to an outage. Logged on : 12-Sep 14:49

ADSL services in the melkbosstrand isam 7 (021553) area may be inaccessible due to an outage. Logged on : 12-Sep 14:49

Start Date: 2019-09-12 14:49:07
End Date:
Status: Open

Outage No: 262315 - ADSL services in the halfway house msan 7 (011205, 011312, 011315, 011318, 011403, 011805) area may be inaccessible due to an outage. Logged on : 12-Sep 07:51

ADSL services in the halfway house msan 7 (011205, 011312, 011315, 011318, 011403, 011805) area may be inaccessible due to an outage. Logged on : 12-Sep 07:51

Start Date: 2019-09-12 07:51:47
End Date:
Status: Open

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 262450 - Fibre services in the FTTH:Vumatel Maintenance:Linden area may be inaccessible due to an outage. Logged on : 13-Sep 13:44

Fibre services in the FTTH:Vumatel Maintenance:Linden area may be inaccessible due to an outage. Logged on : 13-Sep 13:44

Start Date: 2019-09-13 13:44:32
End Date:
Status: Open

Outage No: 262367 - Fibre services in the FTTH:SADV:The Village area may be inaccessible due to an outage. Logged on : 12-Sep 18:22

Fibre services in the FTTH:SADV:The Village area may be inaccessible due to an outage. Logged on : 12-Sep 18:22

Start Date: 2019-09-12 18:22:02
End Date:
Status: Open

Outage No: 262264 - Fibre services in the FTTH:MFN:Beaulieu area may be inaccessible due to an outage. Logged on : 12-Sep 07:51

Fibre services in the FTTH:MFN:Beaulieu area may be inaccessible due to an outage. Logged on : 12-Sep 07:51

Start Date: 2019-09-12 07:51:46
End Date:
Status: Open

Outage No: 262214 - Fibre services in the FTTH: SADV Outage - Silverfields area may be inaccessible due to an outage. Logged on : 11-Sep 08:54

Fibre services in the FTTH: SADV Outage - Silverfields area may be inaccessible due to an outage. Logged on : 11-Sep 08:54

Start Date: 2019-09-11 08:54:17
End Date:
Status: Open

Outage No: 262246 - Fibre services in the FTTH:SADV:De Velde area may be inaccessible due to an outage. Logged on : 11-Sep 14:09 - Closed

Fibre services in the FTTH:SADV:De Velde area may be inaccessible due to an outage. Logged on : 11-Sep 14:09

Start Date: 2019-09-11 14:09:47
End Date:
Status: Closed

Outage No: 261902 - Fibre services in the FTTH: SADV Outage - Ireland Gardens area may be inaccessible due to an outage. Logged on : 07-Sep 14:32 - Closed

Fibre services in the FTTH: SADV Outage - Ireland Gardens area may be inaccessible due to an outage. Logged on : 07-Sep 14:32

Start Date: 2019-09-07 14:32:46
End Date:
Status: Closed

Outage No: 261349 - Fibre services in the FTTH:MFN:Sunninghill area may be inaccessible due to an outage. Logged on : 01-Sep 09:43 - Closed

Fibre services in the FTTH:MFN:Sunninghill area may be inaccessible due to an outage. Logged on : 01-Sep 09:43

Start Date: 2019-09-01 09:43:21
End Date:
Status: Closed

Outage No: 261043 - Fibre services in the FTTH: SADV Outage - Rusticana area may be inaccessible due to an outage. Logged on : 28-Aug 11:26 - Closed

Fibre services in the FTTH: SADV Outage - Rusticana area may be inaccessible due to an outage. Logged on : 28-Aug 11:26

Start Date: 2019-08-28 11:26:41
End Date:
Status: Closed

Outage No: 260991 - Fibre services in the FTTH:SADV:Bloemfontein area may be inaccessible due to an outage. Logged on : 27-Aug 18:09 - Closed

Fibre services in the FTTH:SADV:Bloemfontein area may be inaccessible due to an outage. Logged on : 27-Aug 18:09

Start Date: 2019-08-27 18:09:16
End Date:
Status: Closed

Outage No: 260984 - Fibre services in the FTTH:SADV:Dan Pienaar & Broadwood area may be inaccessible due to an outage. Logged on : 27-Aug 16:49 - Closed

Fibre services in the FTTH:SADV:Dan Pienaar & Broadwood area may be inaccessible due to an outage. Logged on : 27-Aug 16:49

Start Date: 2019-08-27 16:49:51
End Date:
Status: Closed

Outage No: 260897 - ${outageApi.getAffectedServices()} services in the fibre, FTTH:SADV:Langenhovenpark area may be inaccessible due to an outage. Logged on : 26-Aug 18:23 - Closed

${outageApi.getAffectedServices()} services in the fibre, FTTH:SADV:Langenhovenpark area may be inaccessible due to an outage. Logged on : 26-Aug 18:23

Start Date: 2019-08-26 18:23:36
End Date:
Status: Closed

Outage No: 260615 - Fibre services in the FTTH:Vuma Aerial:Constantia Kloof area may be inaccessible due to an outage. Logged on : 23-Aug 16:12 - Closed

Fibre services in the FTTH:Vuma Aerial:Constantia Kloof area may be inaccessible due to an outage. Logged on : 23-Aug 16:12

Start Date: 2019-08-23 16:12:56
End Date:
Status: Closed

Outage No: 260537 - ${outageApi.getAffectedServices()} services in the Fibre test area may be inaccessible due to an outage. Logged on : 22-Aug 20:19 - Closed

${outageApi.getAffectedServices()} services in the Fibre test area may be inaccessible due to an outage. Logged on : 22-Aug 20:19

Start Date: 2019-08-22 20:19:14
End Date:
Status: Closed

Outage No: 260493 - Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 22-Aug 13:11 - Closed

Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 22-Aug 13:11

Start Date: 2019-08-22 13:11:36
End Date:
Status: Closed

Outage No: 260475 - Fibre services in the FTTH:Vauma Aerial:Morningside Village Estate area may be inaccessible due to an outage. Logged on : 22-Aug 10:47 - Closed

Fibre services in the FTTH:Vauma Aerial:Morningside Village Estate area may be inaccessible due to an outage. Logged on : 22-Aug 10:47

Start Date: 2019-08-22 10:47:11
End Date:
Status: Closed

Outage No: 260466 - Fibre services in the FTTH:Vumatel:Elizabeth Fry street area may be inaccessible due to an outage. Logged on : 22-Aug 09:50 - Closed

Fibre services in the FTTH:Vumatel:Elizabeth Fry street area may be inaccessible due to an outage. Logged on : 22-Aug 09:50

Start Date: 2019-08-22 09:50:22
End Date:
Status: Closed

Outage No: 260454 - Fibre services in the FTTH:Vumatel: Ferndale Ridge area may be inaccessible due to an outage. Logged on : 22-Aug 08:53 - Closed

Fibre services in the FTTH:Vumatel: Ferndale Ridge area may be inaccessible due to an outage. Logged on : 22-Aug 08:53

Start Date: 2019-08-22 08:53:31
End Date:
Status: Closed

Outage No: 260330 - Fibre services in the FTTH:Octotel:Seapoint Green Point auth failures. Not confirmed as yet but both Octotel and Mweb engineers are investigating area may be inaccessible due to an outage. Logged on : 21-Aug 11:21 - Closed

Fibre services in the FTTH:Octotel:Seapoint Green Point auth failures. Not confirmed as yet but both Octotel and Mweb engineers are investigating area may be inaccessible due to an outage. Logged on : 21-Aug 11:21

Start Date: 2019-08-21 11:21:47
End Date:
Status: Closed

Outage No: 260207 - Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 20-Aug 10:20 - Closed

Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 20-Aug 10:20

Start Date: 2019-08-20 10:20:51
End Date:
Status: Closed

Outage No: 260201 - Fibre planned maintenance in FTTH:MFN:Savuti Sands maintenance 08:00-16:00 20th August logged on 20-Aug at 09:13 - Closed

Fibre planned maintenance may disrupt services in FTTH:MFN:Savuti Sands maintenance 08:00-16:00 20th August logged on 20-Aug at 09:13

Start Date: 2019-08-20 09:13:56
End Date:
Status: Closed

Outage No: 260199 - Fibre planned maintenance in FTTH:MFN:Serengeti Sands maintenance from 08:00-16:00 20th August logged on 20-Aug at 09:11 - Closed

Fibre planned maintenance may disrupt services in FTTH:MFN:Serengeti Sands maintenance from 08:00-16:00 20th August logged on 20-Aug at 09:11

Start Date: 2019-08-20 09:11:31
End Date:
Status: Closed

Outage No: 260106 - Fibre services in the FTTH:Vumatel:Bothasig area may be inaccessible due to an outage. Logged on : 19-Aug 08:18 - Closed

Fibre services in the FTTH:Vumatel:Bothasig area may be inaccessible due to an outage. Logged on : 19-Aug 08:18

Start Date: 2019-08-19 08:18:18
End Date:
Status: Closed

Outage No: 259916 - Fibre services in the FTTH:MFN:The William area may be inaccessible due to an outage. Logged on : 16-Aug 17:30 - Closed

Fibre services in the FTTH:MFN:The William area may be inaccessible due to an outage. Logged on : 16-Aug 17:30

Start Date: 2019-08-16 17:30:50
End Date:
Status: Closed

Outage No: 259752 - Fibre services in the FTTH:SADV:Sandton Village area may be inaccessible due to an outage. Logged on : 15-Aug 12:08 - Closed

Fibre services in the FTTH:SADV:Sandton Village area may be inaccessible due to an outage. Logged on : 15-Aug 12:08

Start Date: 2019-08-15 12:08:25
End Date:
Status: Closed

Outage No: 259734 - Fibre services in the FTTH:SADV:Highveld Estate. area may be inaccessible due to an outage. Logged on : 15-Aug 09:24 - Closed

Fibre services in the FTTH:SADV:Highveld Estate. area may be inaccessible due to an outage. Logged on : 15-Aug 09:24

Start Date: 2019-08-15 09:24:45
End Date:
Status: Closed

Outage No: 259727 - Fibre services in the FTTH:Vumatel:Country Life Park MDU area may be inaccessible due to an outage. Logged on : 15-Aug 08:13 - Closed

Fibre services in the FTTH:Vumatel:Country Life Park MDU area may be inaccessible due to an outage. Logged on : 15-Aug 08:13

Start Date: 2019-08-15 08:13:31
End Date:
Status: Closed

Outage No: 259644 - Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 14-Aug 19:04 - Closed

Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 14-Aug 19:04

Start Date: 2019-08-14 19:04:25
End Date:
Status: Closed

Outage No: 259634 - Fibre services in the FTTH:SADV:Pietermaritzburg area may be inaccessible due to an outage. Logged on : 14-Aug 17:56 - Closed

Fibre services in the FTTH:SADV:Pietermaritzburg area may be inaccessible due to an outage. Logged on : 14-Aug 17:56

Start Date: 2019-08-14 17:56:41
End Date:
Status: Closed

Outage No: 259628 - Fibre outage affecting Openserve ADSL/FTTH: Data transfer issues in Port Elizabeth / East London Updated on : - Closed

Fibre services in the Openserve ADSL/FTTH: Data transfer issues in Port Elizabeth / East London area may still be inaccessible due to an outage. Logged on : 14-Aug 17:17 Updated on : 14-Aug 18:34

Start Date: 2019-08-14 17:17:35
End Date:
Status: Closed

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