Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 137465 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 27-Feb 22:11

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 27-Feb 22:11

Start Date: 2017-02-27 22:11:05
End Date:
Status: Open

Outage No: 137464 - ADSL services in the matatiele (039737) area may be inaccessible due to an outage. Logged on : 27-Feb 20:46

ADSL services in the matatiele (039737) area may be inaccessible due to an outage. Logged on : 27-Feb 20:46

Start Date: 2017-02-27 20:46:05
End Date:
Status: Open

Outage No: 137463 - ADSL services in the kokstad (039727) area may be inaccessible due to an outage. Logged on : 27-Feb 20:41

ADSL services in the kokstad (039727) area may be inaccessible due to an outage. Logged on : 27-Feb 20:41

Start Date: 2017-02-27 20:41:05
End Date:
Status: Open

Outage No: 137462 - ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 27-Feb 20:11

ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 27-Feb 20:11

Start Date: 2017-02-27 20:11:05
End Date:
Status: Open

Outage No: 137459 - ADSL services in the grassy park 1 (021705-021706, 521705) area may be inaccessible due to an outage. Logged on : 27-Feb 18:06

ADSL services in the grassy park 1 (021705-021706, 521705) area may be inaccessible due to an outage. Logged on : 27-Feb 18:06

Start Date: 2017-02-27 18:06:05
End Date:
Status: Open

Outage No: 137458 - ADSL services in the rondebosch 8 (021685-021687, 021689) area may be inaccessible due to an outage. Logged on : 27-Feb 17:56

ADSL services in the rondebosch 8 (021685-021687, 021689) area may be inaccessible due to an outage. Logged on : 27-Feb 17:56

Start Date: 2017-02-27 17:56:05
End Date:
Status: Open

Outage No: 137437 - ADSL services in the brackenfell 1 (021981-021982, 521981) area may be inaccessible due to an outage. Logged on : 27-Feb 09:21

ADSL services in the brackenfell 1 (021981-021982, 521981) area may be inaccessible due to an outage. Logged on : 27-Feb 09:21

Start Date: 2017-02-27 09:21:05
End Date:
Status: Open

Outage No: 137436 - ADSL services in the brackenfell 3 (021981-021982, 521981) area may be inaccessible due to an outage. Logged on : 27-Feb 09:16

ADSL services in the brackenfell 3 (021981-021982, 521981) area may be inaccessible due to an outage. Logged on : 27-Feb 09:16

Start Date: 2017-02-27 09:16:06
End Date:
Status: Open

Outage No: 137435 - ADSL services in the brackenfell 3 (021981-021982, 521981-521982) area may be inaccessible due to an outage. Logged on : 27-Feb 09:09

ADSL services in the brackenfell 3 (021981-021982, 521981-521982) area may be inaccessible due to an outage. Logged on : 27-Feb 09:09

Start Date: 2017-02-27 09:09:30
End Date:
Status: Open

Outage No: 137284 - ADSL services in the piet retief (017826) area may be inaccessible due to an outage. Logged on : 24-Feb 12:11

ADSL services in the piet retief (017826) area may be inaccessible due to an outage. Logged on : 24-Feb 12:11

Start Date: 2017-02-24 12:11:05
End Date:
Status: Open

Outage No: 137433 - ADSL services in the florida msan 06 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41 - Closed

ADSL services in the florida msan 06 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41

Start Date: 2017-02-27 07:41:26
End Date:
Status: Closed

Outage No: 137432 - ADSL services in the florida msan 07 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41 - Closed

ADSL services in the florida msan 07 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41

Start Date: 2017-02-27 07:41:26
End Date:
Status: Closed

Outage No: 137431 - ADSL services in the florida msan 04 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41 - Closed

ADSL services in the florida msan 04 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41

Start Date: 2017-02-27 07:41:25
End Date:
Status: Closed

Outage No: 137430 - ADSL services in the florida msan 05 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41 - Closed

ADSL services in the florida msan 05 (011472, 011672, 011674) area may be inaccessible due to an outage. Logged on : 27-Feb 07:41

Start Date: 2017-02-27 07:41:21
End Date:
Status: Closed

Outage No: 137396 - ADSL services in the lynedoch isam 02 (021881) area may be inaccessible due to an outage. Logged on : 26-Feb 12:11 - Closed

ADSL services in the lynedoch isam 02 (021881) area may be inaccessible due to an outage. Logged on : 26-Feb 12:11

Start Date: 2017-02-26 12:11:06
End Date:
Status: Closed

Outage No: 137389 - ADSL services in the rst3 - gfeu (016932, 016982) area may be inaccessible due to an outage. Logged on : 26-Feb 08:31 - Closed

ADSL services in the rst3 - gfeu (016932, 016982) area may be inaccessible due to an outage. Logged on : 26-Feb 08:31

Start Date: 2017-02-26 08:31:15
End Date:
Status: Closed

Outage No: 137388 - ADSL services in the delfos msan (016931, 016986) area may be inaccessible due to an outage. Logged on : 26-Feb 08:31 - Closed

ADSL services in the delfos msan (016931, 016986) area may be inaccessible due to an outage. Logged on : 26-Feb 08:31

Start Date: 2017-02-26 08:31:15
End Date:
Status: Closed

Outage No: 137387 - ADSL services in the eligwa park 3 imax (016932, 016982) area may be inaccessible due to an outage. Logged on : 26-Feb 08:31 - Closed

ADSL services in the eligwa park 3 imax (016932, 016982) area may be inaccessible due to an outage. Logged on : 26-Feb 08:31

Start Date: 2017-02-26 08:31:12
End Date:
Status: Closed

Outage No: 137352 - ADSL services in the zinniaville msan 1 (014538) area may be inaccessible due to an outage. Logged on : 25-Feb 19:01 - Closed

ADSL services in the zinniaville msan 1 (014538) area may be inaccessible due to an outage. Logged on : 25-Feb 19:01

Start Date: 2017-02-25 19:01:05
End Date:
Status: Closed

Outage No: 137315 - ADSL services in the rst3 - gfeu (016932, 016982) area may be inaccessible due to an outage. Logged on : 25-Feb 02:56 - Closed

ADSL services in the rst3 - gfeu (016932, 016982) area may be inaccessible due to an outage. Logged on : 25-Feb 02:56

Start Date: 2017-02-25 02:56:16
End Date:
Status: Closed

Outage No: 137314 - ADSL services in the delfos msan (016931, 016986) area may be inaccessible due to an outage. Logged on : 25-Feb 02:56 - Closed

ADSL services in the delfos msan (016931, 016986) area may be inaccessible due to an outage. Logged on : 25-Feb 02:56

Start Date: 2017-02-25 02:56:16
End Date:
Status: Closed

Outage No: 137313 - ADSL services in the eligwa park 3 imax (016932, 016982) area may be inaccessible due to an outage. Logged on : 25-Feb 02:56 - Closed

ADSL services in the eligwa park 3 imax (016932, 016982) area may be inaccessible due to an outage. Logged on : 25-Feb 02:56

Start Date: 2017-02-25 02:56:15
End Date:
Status: Closed

Outage No: 137296 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 24-Feb 22:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 24-Feb 22:11

Start Date: 2017-02-24 22:11:05
End Date:
Status: Closed

Outage No: 137290 - ADSL services in the rst3 - nmfl (d22) (031205, 031764, 031767) area may be inaccessible due to an outage. Logged on : 24-Feb 13:51 - Closed

ADSL services in the rst3 - nmfl (d22) (031205, 031764, 031767) area may be inaccessible due to an outage. Logged on : 24-Feb 13:51

Start Date: 2017-02-24 13:51:06
End Date:
Status: Closed

Outage No: 137275 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 24-Feb 03:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 24-Feb 03:11

Start Date: 2017-02-24 03:11:05
End Date:
Status: Closed

Outage No: 137226 - ADSL services in the cullinan (012734) area may be inaccessible due to an outage. Logged on : 23-Feb 09:06 - Closed

ADSL services in the cullinan (012734) area may be inaccessible due to an outage. Logged on : 23-Feb 09:06

Start Date: 2017-02-23 09:06:05
End Date:
Status: Closed

Outage No: 137213 - ADSL services in the chloorkop msan 2 (011393, 011976) area may be inaccessible due to an outage. Logged on : 23-Feb 01:01 - Closed

ADSL services in the chloorkop msan 2 (011393, 011976) area may be inaccessible due to an outage. Logged on : 23-Feb 01:01

Start Date: 2017-02-23 01:01:11
End Date:
Status: Closed

Outage No: 137200 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 22-Feb 22:41 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 22-Feb 22:41

Start Date: 2017-02-22 22:41:05
End Date:
Status: Closed

Outage No: 137185 - ADSL services in the umtata (047531-047532) area may be inaccessible due to an outage. Logged on : 22-Feb 11:31 - Closed

ADSL services in the umtata (047531-047532) area may be inaccessible due to an outage. Logged on : 22-Feb 11:31

Start Date: 2017-02-22 11:31:06
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 134036 - .......... - Closed

..........

Start Date: 2017-01-03 18:15:15
End Date:
Status: Closed

Outage No: 125457 - .......... - Closed

..........

Start Date: 2016-09-30 08:17:05
End Date:
Status: Closed

Outage No: 124108 - Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated. - Closed

Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated.

Start Date: 2016-09-12 17:44:10
End Date:
Status: Closed

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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