Faults and Troubleshooting



Fibre to the home services are amazing because they're fast, reliable and very cost effective!  The other great news about Fibre to the Home is that it's a lot less complicated to troubleshoot than ADSL.  Forget about all that noise ratio and sync rate jargon - if your fibre cables are all plugged in correctly and the lights on the router come on you should be good to go!

From time to time things may still go wrong with your Fibre service, we'll be adding to this section as we grow with handy tips and guides to help you identify and sort out common problems quickly and easily.







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