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ADSL Connectivity Problems Part 3 : Connected but no Data


What to do if everything looks like it's connected, but you can't send or receive any data.



Anatomy of an ADSL login name

Username "1235476"

+ "@"

+ Domain ""


MWEB makes use of a special technology that we like to call landing pages to pass important information to our customers about the status of their connection. Because of this as long as you are trying to log in with the domain part of your username as something that belongs to MWEB we will allow you on to the network – even if the username and password are wrong! When this happens and you open your web browser you will find that you've blocked off into a special part of the network that only allows you to see the 'landing page' telling you what's wrong.


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