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Find out more about the Free-to-use Router

Free-to-use Router

Learn more about the steps and what’s required when signing up for mweb 5g products on the mtn network.

Important Information When You Sign Up For Mweb 5G, Powered By MTN

Follow the easy step-by-step set up instructions to set up your ZTE MC801A 5G Router

How to Setup your ZTE MC801A 5G router

How to set up your Vilo Mesh System

How to set up your DStv account

Bluetti

Power Station

loadshedding

backup power

About Bluetti Power Stations

Gizzu

About Gizzu Power Stations

A step-by-step guide on how to Access the Vuma Reach Walled Garden and Update your payment details.

Vuma Reach Walled Garden

How to Change your Vuma Reach WiFi password

internet security

Privacy

A step-by-step guide on how to redeem your activation code for your NordVPN product

How to Redeem your NordVPN Product Code

Follow the easy step-by-step set up instructions to set up your Zyxel EX3301 Fibre Router

How to Setup you Zyxel EX3301 Fibre Router

Tune up your Network Performance with our WiFi signal tester

How to Test your Wifi with the Mweb Mobile App

Everything you need to know about Network Status Tool and Outage Notifications

How to get notified about Network Outages

mobile app

order tracking

A quick guided tour of the Order Tracking Screen in the Mweb Mobile App

How to Track your Order with the Mweb Mobile App

A quick guided tour of the Queries section in the Mweb Mobile App

How to Log a Query with the Mweb Mobile App

product settings

A quick guided tour of the product management features in the Mweb Mobile App

How to Manage your Products with the Mweb Mobile App

BILLING

Invoices

statements

bank

A quick guided tour of the billing features in the Mweb Mobile App

How to Manage your Billing with the Mweb Mobile App

account mana

A quick guided tour of the account management features in the Mweb Mobile App

How to Manage you Account with the Mweb Mobile App

A quick guide to get you up and running with our new Mobile App and explain some of our new security features

How to Login with the Mweb Mobile App

online account

Hosting

overview

Everything you need to know about on how to use your Hosting online account

How to use your Mweb online Account for your Hosting product

Website

sitebuilder

mweb sitebuilder

web hostin

Step by step instructions of how to create, build and publish your own website

Build and manage your website with Mweb sitebuilder

backup website

back

restore

disaster rec

Everything you need to know on how to download and restore your website using JetBackup5

The Complete Guide to JetBackup 5

cPanel two-factor

Cpanel

This guide will show you step by step how to secure your login by enabling a two-factor authentication

How to Enable Two Factor Authentication  for cPanel

Any easy guide to signing into CPanel with your Mweb Capped Hosting product

How to sign in to Cpanel with your Mweb Hosting Product

Easily setup usage notification intervals for Capped Data Products

How to Setup Usage Notifications on your Capped LTE, or ADSL service

mail setup

android

gmail

Step by step instructions of how to set up your Mweb mailbox on your Android Phone

How to setup mail on your android phone with Gmail

Learn more about the steps and what’s required when signing up for mweb lte products on the mtn network.

Important information when you sign up for Mweb LTE, powered by MTN

Learn more about the steps and what’s required when signing up for mweb lte products on the Telkom network.

Important information when you sign up for Mweb LTE, powered by Telkom

TP-Link E230-G1

fibre setup

Router Guide

Follow the easy step-by-step set up instructions to set up your TP-Link EC230-G1 Fibre Router

How to Setup you TP-Link EC230-G1 Fibre Router

Tips for staying safely connected when lightning season strikes

What to do in lightning Season?

Learn more about the timing from placing a fibre order to your internet connection going live

How long does Fibre installation and Router delivery take

Learn more hosting and domain products and the meaning of common technical terms and jargon

Find out more about Mweb’s  Hosting and Domain products

Learn more about the steps to follow to move your Mweb Fibre product, if you are moving into a new home

How to move your Mweb Fibre product if you are moving into a new home

update banking details

Follow this quick guide to update your banking details.

How to update your banking details

A quick overview of our billing rules and processes.

Mweb Billing Explained

read more to view the list of the different lte routers that can be used when purchasing sim only lte products

LTE Routers that can be used with Sim only LTE products

Fibre Terminology Crash Course Part 1 - The difference between GPON and Active Ethernet Networks

GPON VS Active Ethernet

Follow our series of short articles on Fibre Terminology and concepts and learn to troubleshoot your Internet problems like a pro.

Fibre Terminology Crash Course

Follow these easy instructions to configure your Mweb VoIP service on a Yealink handset

How to configure VoIP on a Yealink Handset

Follow the easy step - by  - step set up instructions to set up your Yealink VoIP W53P handset and Base Station

How to Setup your Yealink W53P VoIP Handset

Follow the easy step - by - step set up instructions to setup your Yealink T30 Handset

How to Setup your Yealink T30P Voip Handset

A step by step guide to activating your Microsoft 365  product.

How to set up Microsoft 365 Home and Personal

A step by step guide to help you get your Fibre or LTE connected as quickly as possible.

Need help getting set up?

Follow the easy step-by-step set up instructions to set up your Mweb Wr-7010 Fibre Router

How to Setup you Mweb Wr7010 Fibre Router

VoIP is the acronym for Voice over Internet Protocol, which is the technical name for services that can place and receive phone calls over the Internet.

What is VoIP?

Did you know you can forward your VoIP calls to another number?

Find out how in this step-by-step guide.

How to setup Call forwarding for VoIP

Where to find the details you need to setup your Mweb VoIP account on an application, VoIP or handset.

How to find your VoIP Access Details

Easily setup usage notification intervals for your Mweb VoIP Service

How to Setup VoIP Usage Notifications

Mweb offers a  range of products and services besides Internet Connectivity.
Here’s how to find your way around the products page and manage everything with a few simple clicks:

How to find your settings for any Mweb product

Once you have signed up, it’s quick and easy to get your Norton 360 product activated. Follow these step-by-step instructions below. If you get stuck, log an online query, and someone from our team will get in touch to help you get started.

A step-by-step guide to setting up Norton’s Security products from Mweb

Once you have signed up, it’s quick and easy to get your Bitdefender Internet Security product activated. Follow the step by step instructions below and if you get stuck, log an online query and one of our team will get in touch to help you get started.

A step-by-step guide to setting up Bitdefender products from Mweb

You might have thought that ADSL was dead and wondering what Pure DSL products are about. Read on for answers to some of the most frequently asked questions.

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