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Every Oculus Rift headset has stopped working across the globe | Updated with a fix

Oculus not working.jpg

The Oculus Rift Virtual Reality headset is a very expensive piece of tech for PC gamers, but it delivers a premium VR experience. At the moment, the Oculus and the Touch Controllers combo sells for roughly R16,000 in South Africa and I know of few people who actually own one, as you need quite a powerful PC to accompany the headset as well. However, those who do own one now can’t use their headset.

Update:

Oculus has now released a patch to fix the issue. Hopefully, this will fix all the Rifts not working at the moment. Follow the instructions and get the patch here.

Update ends

Yesterday, all Oculus Rift headsets reportedly stopped working due to a software error linked to a software certificate expiring. The initial report on Reddit indicates that repairing and redownloading the Oculus software doesn’t work. Since then, Oculus has acknowledged the issue and state that they are working on a fix.

Nate Mitchell, the co-founder and head of Oculus,  took to Twitter and said that: “We're aware of an issue affecting Rift on PC, and we're working on resolving now. Stay tuned.” - Source

I am not an expert at any of this technical stuff, but not having an ETA at the moment must be quite frustrating especially since people paid a lot of money for the Oculus. On the official Oculus forums, the company does have a support page open where they update Oculus owners about the situation.

Below, you can read the updates so far.

We are aware of and actively investigating an issue impacting ability to access Rift software. Our teams apologize for any inconvenience this may be causing you and appreciate your patience while we work on a resolution. We'll share more updates here as we have them. Thanks.

Update: Hey everyone - This is an issue with our software certification that we're still actively working on. For security, we use a certificate to ensure that the software you receive actually comes from Oculus. That certificate has expired, and we're looking at a few different ways to resolve the issue. We’ll update you with the latest info as available. We recommend you wait until we provide an official fix. Thanks for your patience.

Update #2: Hey everyone - We're still working hard to resolve the cert issue. We're in the process of integrating an updated cert. Unfortunately, pushing the update out to affected users has some added complexity, as the expired cert blocks our standard software update path. We're working through the options now, and we expect to have more details to share later this evening.” - Source

At the time of writing, there is no ETA for when Oculus Rift headsets will start working again, but it is good to see Oculus keeping owners in the loop. Hopefully, the issue will be sorted out sooner rather than later.

Do you own an Oculus Rift headset and what do you think about this whole issue? Let us know in the comment section below.

Sources: Oculus Forum, Reddit, Twitter

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