VBX offer complete communication solutions for businesses that wish to combine the features of sophisticated PBX solutions with the simplicity and affordability of Voice over Internet Protocol (VoIP) technologies.

Based on open source technology, VBX PBX solutions provide more functionality and flexibility than traditional PBX systems, as well as substantial call cost savings thanks to least-cost routing through MWEB’s MTALK Webcall products.

The Support agreement that is required for the PBX solution will give you:

• 24 / 7 Remote support
• Swap out of faulty hardware
• Peace of mind

• Single Business - Standalone businesses and networked branch and head offices in small and midsize organisations that need a complete solution for telephony, messaging, networking, conferencing, customer management and unified communications.
• Multi-Office Businesses; Inter-branch calls and conference calls from PBX extensions are free, and the cell phone and international calls significantly less than Telkom calls.

The following features and benefits are part of the VBX Bundles:

• An automated attendant/IVR with voicemail and voicemail to email notifications.
• Standard telephony features such as follow-me, ring/hunt groups, call forwarding and call parking.
• Multi-party conferencing facility, PIN-based dialing and extension forward to mobile.
• TMS (Telephone Management System).
• A choice of failover gateways (Telkom analogue or ISDN).
• The provision and installation of the entire solution.
• A selection of basic IP phones, executive/secretary, switchboard IP phones, wireless IP phones and conference phones.