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MWEB Service & Support

MWEB customers have access to technical support 365 days a year through:

  • The MWEB technical support call centre
  • MWEB retail stores
  • Via the MWEB Facebook page, and Twitter accounts
  • Via email
  • Via the MWEB portal

MWEB technical specialists are available to handle customer issues which cannot be resolved by our in-bound tech support teams.

To ensure excellent customer service we continually rate, measure and improve our customer interactions via internal quality assurance surveys.