MWEB customers have access to technical support 365 days a year through:
- The MWEB technical support call centre
- MWEB retail stores
- Via the MWEB Facebook page, and Twitter accounts
- Via email
- Via the MWEB portal
MWEB technical specialists are available to handle customer issues which cannot be resolved by our in-bound tech support teams.
To ensure excellent customer service we continually rate, measure and improve our customer interactions via internal quality assurance surveys.