PLEASE NOTE: These product or service specific terms and conditions must always be read together with our General Terms and Conditions, which will always apply to your use of this product or service.



Unless the context clearly indicates the contrary, any term defined in the General Terms and Conditions when used herein, shall bear the same meaning as defined in the General Terms and Conditions.
In these Webmarshall Content Filter Service Terms:

1.1 “WebMarshal Content Filter” means the Services MWEB renders to Customer in accordance with Customer’s selection, as indicated on the Application Form and/or any annexure thereto, under such heading or description whereby web browsing of Customer’s web browsers are restricted in accordance with Customer’s instructions.


Customer shall pay MWEB the Services Fees specified in the Application Form in accordance with the provisions set out in the General Terms.


3.1 Leased Line Services of MWEB is a prerequisite to subscribe to WebMarshal Content Filter.

3.2 Should Customer’s web browsers have Internet access via anything else other than the Leased Line Services, contemplated in clause 4.1 then MWEB’s ability to provide WebMarshal Content Filter will be severely impacted.

3.3 Customer is aware of the nature of WebMarshal Content Filter and accordingly agrees that the specifications and operation of WebMarshal Content Filter are known to him/her/it and accepts that it is suitable for the purpose it is intended to be used.

3.4 MWEB grants Customer, for the duration of WebMarshal Content Filter, a limited, non-perpetual, non-exclusive, non-transferable license to use WebMarshal Content Filter, which includes any software associated with it, in accordance with the provisions of the Agreement, including these Product Terms and/or in terms of instructions provided to Customer by MWEB from time to time.

3.5 Customer may from time to time request MWEB to make amendments to the restrictions/ permissions Customer has in place in terms of WebMarshal Content Filter.

3.6 Customer shall use WebMarshal Content Filter solely for internal purposes and shall not be entitled to directly or indirectly transfer, distribute, re-distribute, copy, sell, re-sell, lease, rent, lend, license or sub-license WebMarshal Content Filter in whole or in part in any way whatsoever to any third party.

3.7 All title and intellectual property rights in WebMarshal Content Filter, including training and/or user manuals, provided to Customer is owned by and shall remain vested in MWEB, its licensors or suppliers, as the case may be. Except if otherwise agreed, Customer shall not copy, duplicate, reproduce, transmit, modify, reverse engineer, decompile, or disassemble WebMarshal Content Filter or any portion thereof, including any software associated with it in any way whatsoever and shall only use it for the purpose it is supplied.

3.8 To the best of MWEB’s knowledge, WebMarshal Content Filter does not infringe upon or violate any Intellectual Property Rights of any third party.

3.9 Although MWEB shall use the necessary skill and diligence when attending to the performance of any functions/tasks contemplated in these WebMarshal Content Filter Product Terms and without limiting the generality of the General Terms, MWEB shall not be liable for any losses or damages, which may arise out of WebMarshal Content Filter or MWEB not restricting or blocking selected content, data or browsing, as requested by Customer or caused because of such restrictions of blocking of content, data or browsing.

3.10 Customer shall not:

3.10.1 circumvent any component and/or process of WebMarshal Content Filter or cause it to be done in any way whatsoever; and

3.10.2 use/access WebMarshal Content Filter or cause it to be used and/or accessed in any way other than authorised by MWEB in terms of these Product Terms.

3.11 Customer shall be responsible for the browsing of its web browsers. MWEB has no interest in the contents of any such browsing and nothing that MWEB, its licensors or its suppliers do in the performance of its/their obligations in terms of WebMarshal Content Filter shall be construed as an assumption of responsibility or liability by MWEB, its licensors or suppliers of the content or data that Customer's web browsers access whether or not MWEB, its licensors or suppliers had knowledge of such content or data.