Contact Information

In compliance with section 43 of the Electronic Communications and Transactions Act, 2002, the following information is made available by MWEB:

1. Full name and legal status:

MWEB Connect (Pty) Limited (“MWEB”), a private company incorporated in accordance with the companies laws of the Republic of South Africa.

2. Physical addresses, telephone numbers, web site addresses, and email addresses:


    MWEB Building

    100 Fairway Close




    Telephone number: 021 596 8300

    Website address: www.mweb.co.za

    Email address: info@mweb.com


    MWEB House

    Greenacres Office Park

    cnr Victory and Barry Hertzog Rd's

    Victory Park



    Telephone number: 087 700 0333

    Website address: www.mwebbusiness.co.za


3. MWEB is a member of the Internet Service Providers’ Association of South Africa (“ISPA”). ISPA’s details follow below:

Tel: 010 500 1200

Website address: www.ispa.org.za

PO Box 518, Noordwyk, 1687, Midrand

Email address: queries@ispa.org.za

4. MWEB subscribes to the Code of Conduct for Electronic Communications and Electronic Communications Network Services Licensees as prescribed by ICASA in Notice 1740 of 2007 in Government Gazette No 30553 dated 7 December 2007.

MWEB’s Code of Conduct and Service Charter is available under “General” on our Legal Notices Webpage at http://www.mweb.co.za/legalnotices . MWEB’s Code of Conduct and Service Charter will prevail and take precedence in any instance where the Code of Conduct of any other self-regulatory or accreditation body to which MWEB belongs, contradicts MWEB’s own Code of Conduct and Service Charter.

5. MWEB’s Registration details:

Registration Number: 1996/015134/07

Place of registration: Registered in accordance with the company laws of the Republic of South Africa

Registered address: 251 Oak Avenue, Randburg, 2194

Name of office bearers:

F.L.N Letele

C.P. Mack



6.The physical address where MWEB will receive legal service of documents/ domicilium citandi et executandi

MWEB Building

100 Fairway Close