Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 187007 - ADSL services in the sunninghill park msan 05 (011234, 011803, 011807) area may be inaccessible due to an outage. Logged on : 18-Oct 12:14

ADSL services in the sunninghill park msan 05 (011234, 011803, 011807) area may be inaccessible due to an outage. Logged on : 18-Oct 12:14

Start Date: 2018-10-18 12:14:09
End Date:
Status: Open

Outage No: 186984 - ADSL services in the wannenburg msan 09 (011822, 011828) area may be inaccessible due to an outage. Logged on : 18-Oct 08:14

ADSL services in the wannenburg msan 09 (011822, 011828) area may be inaccessible due to an outage. Logged on : 18-Oct 08:14

Start Date: 2018-10-18 08:14:09
End Date:
Status: Open

Outage No: 186978 - ADSL services in the de aar (053631) area may be inaccessible due to an outage. Logged on : 18-Oct 06:14

ADSL services in the de aar (053631) area may be inaccessible due to an outage. Logged on : 18-Oct 06:14

Start Date: 2018-10-18 06:14:09
End Date:
Status: Open

Outage No: 186974 - ADSL services in the doringkloof d23a4 msan (012667) area may be inaccessible due to an outage. Logged on : 18-Oct 04:14

ADSL services in the doringkloof d23a4 msan (012667) area may be inaccessible due to an outage. Logged on : 18-Oct 04:14

Start Date: 2018-10-18 04:14:11
End Date:
Status: Open

Outage No: 186973 - ADSL services in the doringkloof d26 msan (012667) area may be inaccessible due to an outage. Logged on : 18-Oct 04:14

ADSL services in the doringkloof d26 msan (012667) area may be inaccessible due to an outage. Logged on : 18-Oct 04:14

Start Date: 2018-10-18 04:14:10
End Date:
Status: Open

Outage No: 186958 - ADSL services in the erasmusrand d13 msan (012347, 012998) area may be inaccessible due to an outage. Logged on : 17-Oct 21:39

ADSL services in the erasmusrand d13 msan (012347, 012998) area may be inaccessible due to an outage. Logged on : 17-Oct 21:39

Start Date: 2018-10-17 21:39:09
End Date:
Status: Open

Outage No: 186830 - ADSL services in the ottery 2 (021703-021704, 521703) area may be inaccessible due to an outage. Logged on : 16-Oct 22:59

ADSL services in the ottery 2 (021703-021704, 521703) area may be inaccessible due to an outage. Logged on : 16-Oct 22:59

Start Date: 2018-10-16 22:59:05
End Date:
Status: Open

Outage No: 186966 - ADSL services in the la lucia g4 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Oct 23:49 - Closed

ADSL services in the la lucia g4 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Oct 23:49

Start Date: 2018-10-17 23:49:09
End Date:
Status: Closed

Outage No: 186943 - ADSL services in the estcourt isam 02 (036352) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the estcourt isam 02 (036352) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:15
End Date:
Status: Closed

Outage No: 186942 - ADSL services in the port edward isam 02 (039311) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the port edward isam 02 (039311) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:15
End Date:
Status: Closed

Outage No: 186941 - ADSL services in the stanger isam 05 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the stanger isam 05 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:14
End Date:
Status: Closed

Outage No: 186940 - ADSL services in the stanger isam 02 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the stanger isam 02 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:14
End Date:
Status: Closed

Outage No: 186939 - ADSL services in the northdale isam 02 (033391) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the northdale isam 02 (033391) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:14
End Date:
Status: Closed

Outage No: 186938 - ADSL services in the northdale isam 03 (033391) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the northdale isam 03 (033391) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:09
End Date:
Status: Closed

Outage No: 186937 - ADSL services in the trenance isam 02 (031505-031506, 031537) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the trenance isam 02 (031505-031506, 031537) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:09
End Date:
Status: Closed

Outage No: 186936 - ADSL services in the mandlazini imax (035798) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14 - Closed

ADSL services in the mandlazini imax (035798) area may be inaccessible due to an outage. Logged on : 17-Oct 18:14

Start Date: 2018-10-17 18:14:09
End Date:
Status: Closed

Outage No: 186933 - ADSL services in the port edward isam 01 (039311) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the port edward isam 01 (039311) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:22
End Date:
Status: Closed

Outage No: 186932 - ADSL services in the stanger isam 03 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the stanger isam 03 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:22
End Date:
Status: Closed

Outage No: 186931 - ADSL services in the stanger isam 04 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the stanger isam 04 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:22
End Date:
Status: Closed

Outage No: 186930 - ADSL services in the stanger isam 01 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the stanger isam 01 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:21
End Date:
Status: Closed

Outage No: 186929 - ADSL services in the stanger isam 06 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the stanger isam 06 (032551-032552) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:21
End Date:
Status: Closed

Outage No: 186928 - ADSL services in the blackridge isam 02 (033344) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the blackridge isam 02 (033344) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:21
End Date:
Status: Closed

Outage No: 186927 - ADSL services in the blackridge isam 01 (033344) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the blackridge isam 01 (033344) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:21
End Date:
Status: Closed

Outage No: 186926 - ADSL services in the hayfields isam 02 (033347, 033396) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the hayfields isam 02 (033347, 033396) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:21
End Date:
Status: Closed

Outage No: 186925 - ADSL services in the hayfields isam 01 (033396) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the hayfields isam 01 (033396) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:21
End Date:
Status: Closed

Outage No: 186924 - ADSL services in the northdale isam 01 (033391) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the northdale isam 01 (033391) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:20
End Date:
Status: Closed

Outage No: 186923 - ADSL services in the montrose isam 04 (033347, 033396) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the montrose isam 04 (033347, 033396) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:20
End Date:
Status: Closed

Outage No: 186922 - ADSL services in the montrose isam 03 (033347) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the montrose isam 03 (033347) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:20
End Date:
Status: Closed

Outage No: 186921 - ADSL services in the montrose isam 05 (033347) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44 - Closed

ADSL services in the montrose isam 05 (033347) area may be inaccessible due to an outage. Logged on : 17-Oct 17:44

Start Date: 2018-10-17 17:44:20
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 177880 - MWEB Talk displaying errors in My Account.

Members may receive errors when making changes in MyAccount. The changes will take effect regardless of the error message.

Start Date: 2018-07-15 13:22:14
End Date:
Status: Open

Outage No: 186871 - Fibre services in the FTTH:Vumatel:Craigtowne area may be inaccessible due to an outage. Logged on : 17-Oct 12:06 - Closed

Fibre services in the FTTH:Vumatel:Craigtowne area may be inaccessible due to an outage. Logged on : 17-Oct 12:06

Start Date: 2018-10-17 12:06:44
End Date:
Status: Closed

Outage No: 186805 - Fibre services in the FTTH:Vumatel:Paulshof area may be inaccessible due to an outage. Logged on : 16-Oct 14:38 - Closed

Fibre services in the FTTH:Vumatel:Paulshof area may be inaccessible due to an outage. Logged on : 16-Oct 14:38

Start Date: 2018-10-16 14:38:44
End Date:
Status: Closed

Outage No: 185680 - Fibre services in the FTTH:Vumatel:Honeydew Manor / Amarosa area may be inaccessible due to an outage. Logged on : 05-Oct 18:36 - Closed

Fibre services in the FTTH:Vumatel:Honeydew Manor / Amarosa area may be inaccessible due to an outage. Logged on : 05-Oct 18:36

Start Date: 2018-10-05 18:36:44
End Date:
Status: Closed

Outage No: 185533 - Fibre services in the FTTH:Vumatel:Observatory maintenance area may be inaccessible due to an outage. Logged on : 04-Oct 08:27 - Closed

Fibre services in the FTTH:Vumatel:Observatory maintenance area may be inaccessible due to an outage. Logged on : 04-Oct 08:27

Start Date: 2018-10-04 08:27:19
End Date:
Status: Closed

Outage No: 185330 - .......... - Closed

..........

Start Date: 2018-10-02 08:07:19
End Date:
Status: Closed

Outage No: 185050 - Fibre services in the FTTH:Vumatel:Northwold-a12, 13 and a-14 area may be inaccessible due to an outage. Logged on : 28-Sep 17:38 - Closed

Fibre services in the FTTH:Vumatel:Northwold-a12, 13 and a-14 area may be inaccessible due to an outage. Logged on : 28-Sep 17:38

Start Date: 2018-09-28 17:38:19
End Date:
Status: Closed

Outage No: 185048 - Fibre services in the FTTH:Vumatel:Savoy- Douglas Street area may be inaccessible due to an outage. Logged on : 28-Sep 17:35 - Closed

Fibre services in the FTTH:Vumatel:Savoy- Douglas Street area may be inaccessible due to an outage. Logged on : 28-Sep 17:35

Start Date: 2018-09-28 17:35:44
End Date:
Status: Closed

Outage No: 184994 - Fibre services in the FTTH:Vumatel:Craigtowne-a1 area may be inaccessible due to an outage. Logged on : 28-Sep 12:44 - Closed

Fibre services in the FTTH:Vumatel:Craigtowne-a1 area may be inaccessible due to an outage. Logged on : 28-Sep 12:44

Start Date: 2018-09-28 12:44:50
End Date:
Status: Closed

Outage No: 184992 - Fibre services in the FTTH: Vumatel fibre Down - Olivedale-a38 and Olivedale-42 area may be inaccessible due to an outage. Logged on : 28-Sep 11:56 - Closed

Fibre services in the FTTH: Vumatel fibre Down - Olivedale-a38 and Olivedale-42 area may be inaccessible due to an outage. Logged on : 28-Sep 11:56

Start Date: 2018-09-28 11:56:05
End Date:
Status: Closed

Outage No: 184828 - Fibre services in the FTTH:Vumatel:Linksfield AG1 area may be inaccessible due to an outage. Logged on : 26-Sep 19:59 - Closed

Fibre services in the FTTH:Vumatel:Linksfield AG1 area may be inaccessible due to an outage. Logged on : 26-Sep 19:59

Start Date: 2018-09-26 19:59:39
End Date:
Status: Closed

Outage No: 184391 - Fibre services in the FTTH:Vumatel:Portobello Place MDU area may be inaccessible due to an outage. Logged on : 21-Sep 16:17 - Closed

Fibre services in the FTTH:Vumatel:Portobello Place MDU area may be inaccessible due to an outage. Logged on : 21-Sep 16:17

Start Date: 2018-09-21 16:17:34
End Date:
Status: Closed

Outage No: 184270 - Inbound email delays confirmed but no specific time delay as yet - Closed

Inbound email delays confirmed but no specific time delay as yet

Start Date: 2018-09-20 09:39:24
End Date:
Status: Closed

Outage No: 183712 - CellC LTE - No connectivity / red mode light - Closed

CellC LTE - No connectivity / red mode light

Start Date: 2018-09-13 18:52:19
End Date:
Status: Closed

Outage No: 182191 - Fibre services in the FTTH:Vumatel:Rynfield area may be inaccessible due to an outage. Logged on : 27-Aug 15:44 - Closed

Fibre services in the FTTH:Vumatel:Rynfield area may be inaccessible due to an outage. Logged on : 27-Aug 15:44

Start Date: 2018-08-27 15:44:39
End Date:
Status: Closed

Outage No: 182177 - Fibre services in the FTTH:Vumatel:Heldekruin area may be inaccessible due to an outage. Logged on : 27-Aug 13:05 - Closed

Fibre services in the FTTH:Vumatel:Heldekruin area may be inaccessible due to an outage. Logged on : 27-Aug 13:05

Start Date: 2018-08-27 13:05:29
End Date:
Status: Closed

Outage No: 181509 - Fibre services in the FTTH:Vumatel:Sundowner area may be inaccessible due to an outage. Logged on : 20-Aug 10:38 - Closed

Fibre services in the FTTH:Vumatel:Sundowner area may be inaccessible due to an outage. Logged on : 20-Aug 10:38

Start Date: 2018-08-20 10:39:00
End Date:
Status: Closed

Outage No: 181508 - Fibre services in the FTTH:Vumatel:Bromhoff-DS area may be inaccessible due to an outage. Logged on : 20-Aug 10:27 - Closed

Fibre services in the FTTH:Vumatel:Bromhoff-DS area may be inaccessible due to an outage. Logged on : 20-Aug 10:27

Start Date: 2018-08-20 10:27:14
End Date:
Status: Closed

Outage No: 180885 - Fibre services in the FTTH:Vumatel:Bryanston West area may be inaccessible due to an outage. Logged on : 14-Aug 14:44 - Closed

Fibre services in the FTTH:Vumatel:Bryanston West area may be inaccessible due to an outage. Logged on : 14-Aug 14:44

Start Date: 2018-08-14 14:44:40
End Date:
Status: Closed

Outage No: 178561 - Fibre services in the FTTH:Vumatel:Fernridge area may be inaccessible due to an outage. Logged on : 24-Jul 06:48 - Closed

Fibre services in the FTTH:Vumatel:Fernridge area may be inaccessible due to an outage. Logged on : 24-Jul 06:48

Start Date: 2018-07-24 06:48:00
End Date:
Status: Closed

Outage No: 178134 - CellC LTE - Possible intermittent connectivity issue - Closed

CellC LTE members may experience intermittent connectivity. CellC / IS engineers are investigating.

Start Date: 2018-07-18 19:57:39
End Date:
Status: Closed

Outage No: 177070 - Fibre services in the FTTH: Vumatel fibre break - Little Falls area may be inaccessible due to an outage. Logged on : 04-Jul 12:16 - Closed

Fibre services in the FTTH: Vumatel fibre break - Little Falls area may be inaccessible due to an outage. Logged on : 04-Jul 12:16

Start Date: 2018-07-04 12:16:34
End Date:
Status: Closed

Outage No: 176882 - Fibre services in the FTTH:Vumatel:Lovemore Heights area may be inaccessible due to an outage. Logged on : 02-Jul 13:04 - Closed

Fibre services in the FTTH:Vumatel:Lovemore Heights area may be inaccessible due to an outage. Logged on : 02-Jul 13:04

Start Date: 2018-07-02 13:04:10
End Date:
Status: Closed

Outage No: 176458 - .......... - Closed

..........

Start Date: 2018-06-28 09:41:09
End Date:
Status: Closed

Outage No: 176429 - Fibre services in the FTTH:Vumatel:Greenhills area may be inaccessible due to an outage. Logged on : 28-Jun 08:01 - Closed

Fibre services in the FTTH:Vumatel:Greenhills area may be inaccessible due to an outage. Logged on : 28-Jun 08:01

Start Date: 2018-06-28 08:01:36
End Date:
Status: Closed

Outage No: 175805 - Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 19-Jun 13:50 - Closed

Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 19-Jun 13:50

Start Date: 2018-06-19 13:50:04
End Date:
Status: Closed

Outage No: 175770 - Fibre services in the FTTH:Vumatel:Forest Town area may be inaccessible due to an outage. Logged on : 18-Jun 18:21 - Closed

Fibre services in the FTTH:Vumatel:Forest Town area may be inaccessible due to an outage. Logged on : 18-Jun 18:21

Start Date: 2018-06-18 18:21:59
End Date:
Status: Closed

Outage No: 175349 - Fibre services in the FTTH:Vumatel:Dainfern and Fourways area may be inaccessible due to an outage. Logged on : 15-Jun 17:47 - Closed

Fibre services in the FTTH:Vumatel:Dainfern and Fourways area may be inaccessible due to an outage. Logged on : 15-Jun 17:47

Start Date: 2018-06-15 17:47:39
End Date:
Status: Closed

Outage No: 174315 - Fibre services in the FTTH:Vumatel:Bramley North area may be inaccessible due to an outage. Logged on : 07-Jun 15:57 - Closed

Fibre services in the FTTH:Vumatel:Bramley North area may be inaccessible due to an outage. Logged on : 07-Jun 15:57

Start Date: 2018-06-07 15:57:55
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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