Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 181030 - ADSL services in the athlone imax (021633, 021637-021638, 021696, 021699) area may be inaccessible due to an outage. Logged on : 15-Aug 15:49

ADSL services in the athlone imax (021633, 021637-021638, 021696, 021699) area may be inaccessible due to an outage. Logged on : 15-Aug 15:49

Start Date: 2018-08-15 15:49:09
End Date:
Status: Open

Outage No: 181028 - ADSL services in the wadeville b2 msan 01 (011824, 011827) area may be inaccessible due to an outage. Logged on : 15-Aug 14:29

ADSL services in the wadeville b2 msan 01 (011824, 011827) area may be inaccessible due to an outage. Logged on : 15-Aug 14:29

Start Date: 2018-08-15 14:29:14
End Date:
Status: Open

Outage No: 181025 - ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 15-Aug 14:29

ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 15-Aug 14:29

Start Date: 2018-08-15 14:29:09
End Date:
Status: Open

Outage No: 181024 - ADSL services in the olivedale msan 10 (011462, 011704) area may be inaccessible due to an outage. Logged on : 15-Aug 14:14

ADSL services in the olivedale msan 10 (011462, 011704) area may be inaccessible due to an outage. Logged on : 15-Aug 14:14

Start Date: 2018-08-15 14:14:09
End Date:
Status: Open

Outage No: 181021 - ADSL services in the overport k4 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 14:04

ADSL services in the overport k4 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 14:04

Start Date: 2018-08-15 14:04:09
End Date:
Status: Open

Outage No: 181019 - ADSL services in the wilgehof isam 08 (051522, 051525) area may be inaccessible due to an outage. Logged on : 15-Aug 13:14

ADSL services in the wilgehof isam 08 (051522, 051525) area may be inaccessible due to an outage. Logged on : 15-Aug 13:14

Start Date: 2018-08-15 13:14:09
End Date:
Status: Open

Outage No: 180985 - ADSL services in the hayfields 2 (033342, 033396) area may be inaccessible due to an outage. Logged on : 15-Aug 09:39

ADSL services in the hayfields 2 (033342, 033396) area may be inaccessible due to an outage. Logged on : 15-Aug 09:39

Start Date: 2018-08-15 09:39:10
End Date:
Status: Open

Outage No: 180976 - ADSL services in the elarduspark 3 (012345) area may be inaccessible due to an outage. Logged on : 15-Aug 09:19

ADSL services in the elarduspark 3 (012345) area may be inaccessible due to an outage. Logged on : 15-Aug 09:19

Start Date: 2018-08-15 09:19:09
End Date:
Status: Open

Outage No: 180959 - ADSL services in the empangeni h3 isam 01 (035772, 035792) area may be inaccessible due to an outage. Logged on : 15-Aug 06:44

ADSL services in the empangeni h3 isam 01 (035772, 035792) area may be inaccessible due to an outage. Logged on : 15-Aug 06:44

Start Date: 2018-08-15 06:44:10
End Date:
Status: Open

Outage No: 180953 - ADSL services in the meyerton imax 3 (016362) area may be inaccessible due to an outage. Logged on : 15-Aug 05:44

ADSL services in the meyerton imax 3 (016362) area may be inaccessible due to an outage. Logged on : 15-Aug 05:44

Start Date: 2018-08-15 05:44:09
End Date:
Status: Open

Outage No: 180886 - ADSL services in the harmony imax (057217) area may be inaccessible due to an outage. Logged on : 14-Aug 15:02

ADSL services in the harmony imax (057217) area may be inaccessible due to an outage. Logged on : 14-Aug 15:02

Start Date: 2018-08-14 15:02:15
End Date:
Status: Open

Outage No: 180843 - ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 14-Aug 02:09

ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 14-Aug 02:09

Start Date: 2018-08-14 02:09:10
End Date:
Status: Open

Outage No: 180842 - ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 14-Aug 01:44

ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 14-Aug 01:44

Start Date: 2018-08-14 01:44:10
End Date:
Status: Open

Outage No: 180763 - ADSL services in the kengies l4 msan (011465, 011467) area may be inaccessible due to an outage. Logged on : 13-Aug 09:29

ADSL services in the kengies l4 msan (011465, 011467) area may be inaccessible due to an outage. Logged on : 13-Aug 09:29

Start Date: 2018-08-13 09:29:09
End Date:
Status: Open

Outage No: 180984 - ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Aug 09:39 - Closed

ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Aug 09:39

Start Date: 2018-08-15 09:39:10
End Date:
Status: Closed

Outage No: 180926 - ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Aug 00:59 - Closed

ADSL services in the rst3 - dbbf(l10) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Aug 00:59

Start Date: 2018-08-15 00:59:17
End Date:
Status: Closed

Outage No: 180925 - ADSL services in the overport g3 isam 01 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport g3 isam 01 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:31
End Date:
Status: Closed

Outage No: 180924 - ADSL services in the overport c17 isam 01 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport c17 isam 01 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:30
End Date:
Status: Closed

Outage No: 180923 - ADSL services in the overport isam 01 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport isam 01 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:29
End Date:
Status: Closed

Outage No: 180922 - ADSL services in the overport isam 02 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport isam 02 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:29
End Date:
Status: Closed

Outage No: 180921 - ADSL services in the overport b12 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport b12 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:25
End Date:
Status: Closed

Outage No: 180920 - ADSL services in the overport k4 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport k4 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:25
End Date:
Status: Closed

Outage No: 180919 - ADSL services in the overport j5 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport j5 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:21
End Date:
Status: Closed

Outage No: 180918 - ADSL services in the overport j6 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport j6 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:21
End Date:
Status: Closed

Outage No: 180917 - ADSL services in the overport h17aa2 isam 1 (031207-031209, 031267) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport h17aa2 isam 1 (031207-031209, 031267) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:21
End Date:
Status: Closed

Outage No: 180916 - ADSL services in the overport nhsi c26 isam 1 (031201, 031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport nhsi c26 isam 1 (031201, 031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:17
End Date:
Status: Closed

Outage No: 180915 - ADSL services in the overport c22 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport c22 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:15
End Date:
Status: Closed

Outage No: 180914 - ADSL services in the overport a23 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport a23 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:14
End Date:
Status: Closed

Outage No: 180913 - ADSL services in the overport a25a1 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29 - Closed

ADSL services in the overport a25a1 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 15-Aug 00:29

Start Date: 2018-08-15 00:29:13
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 181014 - Fibre services in the FTTH:Vumatel:Honeydew Ridge- area may be inaccessible due to an outage. Logged on : 15-Aug 12:36

Fibre services in the FTTH:Vumatel:Honeydew Ridge- area may be inaccessible due to an outage. Logged on : 15-Aug 12:36

Start Date: 2018-08-15 12:36:39
End Date:
Status: Open

Outage No: 177880 - MWEB talk is Inaccessible via MyAccount

MWEB talk is Inaccessible via MyAccount

Start Date: 2018-07-15 13:22:14
End Date:
Status: Open

Outage No: 176458 - ..........

..........

Start Date: 2018-06-28 09:41:09
End Date:
Status: Open

Outage No: 180885 - Fibre services in the FTTH:Vumatel:Bryanston West area may be inaccessible due to an outage. Logged on : 14-Aug 14:44 - Closed

Fibre services in the FTTH:Vumatel:Bryanston West area may be inaccessible due to an outage. Logged on : 14-Aug 14:44

Start Date: 2018-08-14 14:44:40
End Date:
Status: Closed

Outage No: 178561 - Fibre services in the FTTH:Vumatel:Fernridge area may be inaccessible due to an outage. Logged on : 24-Jul 06:48 - Closed

Fibre services in the FTTH:Vumatel:Fernridge area may be inaccessible due to an outage. Logged on : 24-Jul 06:48

Start Date: 2018-07-24 06:48:00
End Date:
Status: Closed

Outage No: 178134 - CellC LTE - Possible intermittent connectivity issue - Closed

CellC LTE members may experience intermittent connectivity. CellC / IS engineers are investigating.

Start Date: 2018-07-18 19:57:39
End Date:
Status: Closed

Outage No: 177070 - Fibre services in the FTTH: Vumatel fibre break - Little Falls area may be inaccessible due to an outage. Logged on : 04-Jul 12:16 - Closed

Fibre services in the FTTH: Vumatel fibre break - Little Falls area may be inaccessible due to an outage. Logged on : 04-Jul 12:16

Start Date: 2018-07-04 12:16:34
End Date:
Status: Closed

Outage No: 176882 - Fibre services in the FTTH:Vumatel:Lovemore Heights area may be inaccessible due to an outage. Logged on : 02-Jul 13:04 - Closed

Fibre services in the FTTH:Vumatel:Lovemore Heights area may be inaccessible due to an outage. Logged on : 02-Jul 13:04

Start Date: 2018-07-02 13:04:10
End Date:
Status: Closed

Outage No: 176429 - Fibre services in the FTTH:Vumatel:Greenhills area may be inaccessible due to an outage. Logged on : 28-Jun 08:01 - Closed

Fibre services in the FTTH:Vumatel:Greenhills area may be inaccessible due to an outage. Logged on : 28-Jun 08:01

Start Date: 2018-06-28 08:01:36
End Date:
Status: Closed

Outage No: 175805 - Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 19-Jun 13:50 - Closed

Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 19-Jun 13:50

Start Date: 2018-06-19 13:50:04
End Date:
Status: Closed

Outage No: 175770 - Fibre services in the FTTH:Vumatel:Forest Town area may be inaccessible due to an outage. Logged on : 18-Jun 18:21 - Closed

Fibre services in the FTTH:Vumatel:Forest Town area may be inaccessible due to an outage. Logged on : 18-Jun 18:21

Start Date: 2018-06-18 18:21:59
End Date:
Status: Closed

Outage No: 175349 - Fibre services in the FTTH:Vumatel:Dainfern and Fourways area may be inaccessible due to an outage. Logged on : 15-Jun 17:47 - Closed

Fibre services in the FTTH:Vumatel:Dainfern and Fourways area may be inaccessible due to an outage. Logged on : 15-Jun 17:47

Start Date: 2018-06-15 17:47:39
End Date:
Status: Closed

Outage No: 174315 - Fibre services in the FTTH:Vumatel:Bramley North area may be inaccessible due to an outage. Logged on : 07-Jun 15:57 - Closed

Fibre services in the FTTH:Vumatel:Bramley North area may be inaccessible due to an outage. Logged on : 07-Jun 15:57

Start Date: 2018-06-07 15:57:55
End Date:
Status: Closed

Outage No: 173942 - Fibre services in the FTTH:Vumatel:Valmary Park A5 and A19 area may be inaccessible due to an outage. Logged on : 02-Jun 13:23 - Closed

Fibre services in the FTTH:Vumatel:Valmary Park A5 and A19 area may be inaccessible due to an outage. Logged on : 02-Jun 13:23

Start Date: 2018-06-02 13:23:45
End Date:
Status: Closed

Outage No: 173813 - Fibre services in the FTTH:Vumatel:Bantry close area may be inaccessible due to an outage. Logged on : 31-May 07:12 - Closed

Fibre services in the FTTH:Vumatel:Bantry close area may be inaccessible due to an outage. Logged on : 31-May 07:12

Start Date: 2018-05-31 07:12:29
End Date:
Status: Closed

Outage No: 172978 - Fibre services in the FTTH:Vumatel:Kleinbron area may be inaccessible due to an outage. Logged on : 18-May 17:58 - Closed

Fibre services in the FTTH:Vumatel:Kleinbron area may be inaccessible due to an outage. Logged on : 18-May 17:58

Start Date: 2018-05-18 17:58:40
End Date:
Status: Closed

Outage No: 172930 - Fibre services in the FTTH: Vumatel fibre break - Bantry Close area may be inaccessible due to an outage. Logged on : 17-May 18:53 - Closed

Fibre services in the FTTH: Vumatel fibre break - Bantry Close area may be inaccessible due to an outage. Logged on : 17-May 18:53

Start Date: 2018-05-17 18:53:05
End Date:
Status: Closed

Outage No: 172732 - Fibre services in the FTTH:Vumatel:Bantry Close area may be inaccessible due to an outage. Logged on : 15-May 11:45 - Closed

Fibre services in the FTTH:Vumatel:Bantry Close area may be inaccessible due to an outage. Logged on : 15-May 11:45

Start Date: 2018-05-15 11:45:55
End Date:
Status: Closed

Outage No: 172043 - Two FNPLC links between Cape Town and JHB are down, Users will experience high latency and slow access. - Closed

Two FNPLC links between Cape Town and JHB are down, Users will experience high latency and slow access.

Start Date: 2018-05-04 16:30:50
End Date:
Status: Closed

Outage No: 172039 - Fibre services in the FTTH:Vumatel:Dainfern area may be inaccessible due to an outage. Logged on : 04-May 15:29 - Closed

Fibre services in the FTTH:Vumatel:Dainfern area may be inaccessible due to an outage. Logged on : 04-May 15:29

Start Date: 2018-05-04 15:29:00
End Date:
Status: Closed

Outage No: 172019 - Fibre services in the FTTH:Vumatel:Nothcliff area may be inaccessible due to an outage. Logged on : 04-May 07:13 - Closed

Fibre services in the FTTH:Vumatel:Nothcliff area may be inaccessible due to an outage. Logged on : 04-May 07:13

Start Date: 2018-05-04 07:13:00
End Date:
Status: Closed

Outage No: 170945 - Fibre services in the FTTH: Vumatel fibre break - Roodepoort area may be inaccessible due to an outage. Logged on : 18-Apr 15:40 - Closed

Fibre services in the FTTH: Vumatel fibre break - Roodepoort area may be inaccessible due to an outage. Logged on : 18-Apr 15:40

Start Date: 2018-04-18 15:40:50
End Date:
Status: Closed

Outage No: 170579 - Fibre services in the FTTH:Octotel:Harfield area may be inaccessible due to an outage. Logged on : 13-Apr 16:00 - Closed

Fibre services in the FTTH:Octotel:Harfield area may be inaccessible due to an outage. Logged on : 13-Apr 16:00

Start Date: 2018-04-13 16:00:05
End Date:
Status: Closed

Outage No: 170368 - Fibre services in the Octotel - Rondebosch area may be inaccessible due to an outage. Logged on : 10-Apr 11:50 - Closed

Fibre services in the Octotel - Rondebosch area may be inaccessible due to an outage. Logged on : 10-Apr 11:50

Start Date: 2018-04-10 11:50:36
End Date:
Status: Closed

Outage No: 170333 - Fibre services in the FTTH:Vumatel:Merrick area may be inaccessible due to an outage. Logged on : 09-Apr 18:25 - Closed

Fibre services in the FTTH:Vumatel:Merrick area may be inaccessible due to an outage. Logged on : 09-Apr 18:25

Start Date: 2018-04-09 18:25:25
End Date:
Status: Closed

Outage No: 169887 - Fibre services in the FTTH: Vumatel fibre break - Ballito area may be inaccessible due to an outage. Logged on : 03-Apr 07:40 - Closed

Fibre services in the FTTH: Vumatel fibre break - Ballito area may be inaccessible due to an outage. Logged on : 03-Apr 07:40

Start Date: 2018-04-03 07:40:10
End Date:
Status: Closed

Outage No: 169657 - Fibre services in the FTTH:Vumatel:Dainfern&Fourways area may be inaccessible due to an outage. Logged on : 30-Mar 13:56 - Closed

Fibre services in the FTTH:Vumatel:Dainfern&Fourways area may be inaccessible due to an outage. Logged on : 30-Mar 13:56

Start Date: 2018-03-30 13:56:55
End Date:
Status: Closed

Outage No: 169569 - Fibre services in the FTTH:Vumatel:Constantia Kloof area may be inaccessible due to an outage. Logged on : 28-Mar 17:17 - Closed

Fibre services in the FTTH:Vumatel:Constantia Kloof area may be inaccessible due to an outage. Logged on : 28-Mar 17:17

Start Date: 2018-03-28 17:17:35
End Date:
Status: Closed

Outage No: 169309 - We are currently experiencing a telephony problem and our engineers are attending to it. We apologise for the inconvenience caused. - Closed

We are currently experiencing a telephony problem and our engineers are attending to it. We apologise for the inconvenience caused.

Start Date: 2018-03-26 12:50:55
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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