Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 137243 - ADSL services in the grimbeeckpark msan 2 (018290) area may be inaccessible due to an outage. Logged on : 23-Feb 14:01

ADSL services in the grimbeeckpark msan 2 (018290) area may be inaccessible due to an outage. Logged on : 23-Feb 14:01

Start Date: 2017-02-23 14:01:15
End Date:
Status: Open

Outage No: 137242 - ADSL services in the grimbeeckpark msan 1 (018290) area may be inaccessible due to an outage. Logged on : 23-Feb 14:01

ADSL services in the grimbeeckpark msan 1 (018290) area may be inaccessible due to an outage. Logged on : 23-Feb 14:01

Start Date: 2017-02-23 14:01:11
End Date:
Status: Open

Outage No: 137241 - ADSL services in the grimbeeckpark 2 (018290) area may be inaccessible due to an outage. Logged on : 23-Feb 14:01

ADSL services in the grimbeeckpark 2 (018290) area may be inaccessible due to an outage. Logged on : 23-Feb 14:01

Start Date: 2017-02-23 14:01:10
End Date:
Status: Open

Outage No: 137236 - ADSL services in the rst2 - wnsh(a1) (044877) area may be inaccessible due to an outage. Logged on : 23-Feb 11:01

ADSL services in the rst2 - wnsh(a1) (044877) area may be inaccessible due to an outage. Logged on : 23-Feb 11:01

Start Date: 2017-02-23 11:01:06
End Date:
Status: Open

Outage No: 137228 - ADSL services in the trennance (031505-031506) area may be inaccessible due to an outage. Logged on : 23-Feb 09:21

ADSL services in the trennance (031505-031506) area may be inaccessible due to an outage. Logged on : 23-Feb 09:21

Start Date: 2017-02-23 09:21:06
End Date:
Status: Open

Outage No: 137222 - ADSL services in the rst2 - nwtn (a52) (031764, 031767) area may be inaccessible due to an outage. Logged on : 23-Feb 07:41

ADSL services in the rst2 - nwtn (a52) (031764, 031767) area may be inaccessible due to an outage. Logged on : 23-Feb 07:41

Start Date: 2017-02-23 07:41:05
End Date:
Status: Open

Outage No: 136877 - ADSL services in the heuweloord a11a1 msan 1 (012656) area may be inaccessible due to an outage. Logged on : 17-Feb 19:53

ADSL services in the heuweloord a11a1 msan 1 (012656) area may be inaccessible due to an outage. Logged on : 17-Feb 19:53

Start Date: 2017-02-17 19:53:40
End Date:
Status: Open

Outage No: 137226 - ADSL services in the cullinan (012734) area may be inaccessible due to an outage. Logged on : 23-Feb 09:06 - Closed

ADSL services in the cullinan (012734) area may be inaccessible due to an outage. Logged on : 23-Feb 09:06

Start Date: 2017-02-23 09:06:05
End Date:
Status: Closed

Outage No: 137213 - ADSL services in the chloorkop msan 2 (011393, 011976) area may be inaccessible due to an outage. Logged on : 23-Feb 01:01 - Closed

ADSL services in the chloorkop msan 2 (011393, 011976) area may be inaccessible due to an outage. Logged on : 23-Feb 01:01

Start Date: 2017-02-23 01:01:11
End Date:
Status: Closed

Outage No: 137200 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 22-Feb 22:41 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 22-Feb 22:41

Start Date: 2017-02-22 22:41:05
End Date:
Status: Closed

Outage No: 137185 - ADSL services in the umtata (047531-047532) area may be inaccessible due to an outage. Logged on : 22-Feb 11:31 - Closed

ADSL services in the umtata (047531-047532) area may be inaccessible due to an outage. Logged on : 22-Feb 11:31

Start Date: 2017-02-22 11:31:06
End Date:
Status: Closed

Outage No: 137180 - ADSL services in the witbank msan 2 (013656, 013690) area may be inaccessible due to an outage. Logged on : 22-Feb 07:11 - Closed

ADSL services in the witbank msan 2 (013656, 013690) area may be inaccessible due to an outage. Logged on : 22-Feb 07:11

Start Date: 2017-02-22 07:11:05
End Date:
Status: Closed

Outage No: 137178 - ADSL services in the frangipani 2 (011791-011793) area may be inaccessible due to an outage. Logged on : 22-Feb 06:42 - Closed

ADSL services in the frangipani 2 (011791-011793) area may be inaccessible due to an outage. Logged on : 22-Feb 06:42

Start Date: 2017-02-22 06:42:05
End Date:
Status: Closed

Outage No: 137177 - ADSL services in the kelly thompkins imax (011791-011793) area may be inaccessible due to an outage. Logged on : 22-Feb 06:41 - Closed

ADSL services in the kelly thompkins imax (011791-011793) area may be inaccessible due to an outage. Logged on : 22-Feb 06:41

Start Date: 2017-02-22 06:41:06
End Date:
Status: Closed

Outage No: 137176 - ADSL services in the leraatsfontein 2 (013650, 013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 22-Feb 06:23 - Closed

ADSL services in the leraatsfontein 2 (013650, 013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 22-Feb 06:23

Start Date: 2017-02-22 06:23:11
End Date:
Status: Closed

Outage No: 137167 - ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 22-Feb 03:36 - Closed

ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 22-Feb 03:36

Start Date: 2017-02-22 03:36:05
End Date:
Status: Closed

Outage No: 137159 - ADSL services in the waterkloof sdc f2 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 21-Feb 23:17 - Closed

ADSL services in the waterkloof sdc f2 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 21-Feb 23:17

Start Date: 2017-02-21 23:17:05
End Date:
Status: Closed

Outage No: 137103 - ADSL services in the witbank msan 2 (013656, 013690) area may be inaccessible due to an outage. Logged on : 21-Feb 07:41 - Closed

ADSL services in the witbank msan 2 (013656, 013690) area may be inaccessible due to an outage. Logged on : 21-Feb 07:41

Start Date: 2017-02-21 07:41:05
End Date:
Status: Closed

Outage No: 137100 - ADSL services in the leraatsfontein 2 (013650, 013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 21-Feb 06:23 - Closed

ADSL services in the leraatsfontein 2 (013650, 013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 21-Feb 06:23

Start Date: 2017-02-21 06:23:10
End Date:
Status: Closed

Outage No: 137075 - ADSL services in the kroonstad imax 1 (056212-056213, 056215) area may be inaccessible due to an outage. Logged on : 21-Feb 00:49 - Closed

ADSL services in the kroonstad imax 1 (056212-056213, 056215) area may be inaccessible due to an outage. Logged on : 21-Feb 00:49

Start Date: 2017-02-21 00:49:05
End Date:
Status: Closed

Outage No: 137070 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 20-Feb 22:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 20-Feb 22:11

Start Date: 2017-02-20 22:11:05
End Date:
Status: Closed

Outage No: 136918 - ADSL services in the epping 1 (021534-021535, 021945, 521534-521535) area may be inaccessible due to an outage. Logged on : 20-Feb 12:34 - Closed

ADSL services in the epping 1 (021534-021535, 021945, 521534-521535) area may be inaccessible due to an outage. Logged on : 20-Feb 12:34

Start Date: 2017-02-20 12:34:15
End Date:
Status: Closed

Outage No: 137034 - ADSL services in the witbank msan 2 (013656, 013690) area may be inaccessible due to an outage. Logged on : 20-Feb 07:12 - Closed

ADSL services in the witbank msan 2 (013656, 013690) area may be inaccessible due to an outage. Logged on : 20-Feb 07:12

Start Date: 2017-02-20 07:12:05
End Date:
Status: Closed

Outage No: 137022 - ADSL services in the durban north sdc g12 isam 1 (031563-031564, 031573) area may be inaccessible due to an outage. Logged on : 20-Feb 04:36 - Closed

ADSL services in the durban north sdc g12 isam 1 (031563-031564, 031573) area may be inaccessible due to an outage. Logged on : 20-Feb 04:36

Start Date: 2017-02-20 04:36:05
End Date:
Status: Closed

Outage No: 137017 - ADSL services in the white river msan 1 (013750-013751) area may be inaccessible due to an outage. Logged on : 20-Feb 01:46 - Closed

ADSL services in the white river msan 1 (013750-013751) area may be inaccessible due to an outage. Logged on : 20-Feb 01:46

Start Date: 2017-02-20 01:46:06
End Date:
Status: Closed

Outage No: 137013 - ADSL services in the clareinch 3 (021671, 021674, 021683, 521671, 521683) area may be inaccessible due to an outage. Logged on : 19-Feb 23:56 - Closed

ADSL services in the clareinch 3 (021671, 021674, 021683, 521671, 521683) area may be inaccessible due to an outage. Logged on : 19-Feb 23:56

Start Date: 2017-02-19 23:56:05
End Date:
Status: Closed

Outage No: 137012 - ADSL services in the pomona imax (011396, 011974, 011979) area may be inaccessible due to an outage. Logged on : 19-Feb 22:36 - Closed

ADSL services in the pomona imax (011396, 011974, 011979) area may be inaccessible due to an outage. Logged on : 19-Feb 22:36

Start Date: 2017-02-19 22:36:05
End Date:
Status: Closed

Outage No: 137011 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 19-Feb 22:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 19-Feb 22:11

Start Date: 2017-02-19 22:11:05
End Date:
Status: Closed

Outage No: 137007 - ADSL services in the umkomaas (039973) area may be inaccessible due to an outage. Logged on : 19-Feb 20:01 - Closed

ADSL services in the umkomaas (039973) area may be inaccessible due to an outage. Logged on : 19-Feb 20:01

Start Date: 2017-02-19 20:01:05
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 134036 - .......... - Closed

..........

Start Date: 2017-01-03 18:15:15
End Date:
Status: Closed

Outage No: 125457 - .......... - Closed

..........

Start Date: 2016-09-30 08:17:05
End Date:
Status: Closed

Outage No: 124108 - Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated. - Closed

Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated.

Start Date: 2016-09-12 17:44:10
End Date:
Status: Closed

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

Outage No: 137127 - .......... - Closed

..........

Start Date: 2017-02-21 15:33:40
End Date: 2017-02-21 19:44:45
Status: Closed

Outage No: 137064 - .......... - Closed

..........

Start Date: 2017-02-21 00:30:00
End Date: 2017-02-21 07:38:10
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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