Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 266187 - ADSL services in the crawford c15 isam 1 (021696-021697) area may be inaccessible due to an outage. Logged on : 15-Oct 04:09

ADSL services in the crawford c15 isam 1 (021696-021697) area may be inaccessible due to an outage. Logged on : 15-Oct 04:09

Start Date: 2019-10-15 04:09:08
End Date:
Status: Open

Outage No: 266162 - ADSL services in the aasvoelkop msan 03 (011431, 011476, 011478, 011678) area may be inaccessible due to an outage. Logged on : 15-Oct 00:34

ADSL services in the aasvoelkop msan 03 (011431, 011476, 011478, 011678) area may be inaccessible due to an outage. Logged on : 15-Oct 00:34

Start Date: 2019-10-15 00:34:07
End Date:
Status: Open

Outage No: 266152 - ADSL services in the erasmusrand gpon msan 01 area may be inaccessible due to an outage. Logged on : 14-Oct 23:29

ADSL services in the erasmusrand gpon msan 01 area may be inaccessible due to an outage. Logged on : 14-Oct 23:29

Start Date: 2019-10-14 23:29:07
End Date:
Status: Open

Outage No: 266149 - ADSL services in the elarduspark gpon msan 02 area may be inaccessible due to an outage. Logged on : 14-Oct 23:09

ADSL services in the elarduspark gpon msan 02 area may be inaccessible due to an outage. Logged on : 14-Oct 23:09

Start Date: 2019-10-14 23:09:07
End Date:
Status: Open

Outage No: 266148 - ADSL services in the bryanston gpon msan 02 area may be inaccessible due to an outage. Logged on : 14-Oct 22:54

ADSL services in the bryanston gpon msan 02 area may be inaccessible due to an outage. Logged on : 14-Oct 22:54

Start Date: 2019-10-14 22:54:07
End Date:
Status: Open

Outage No: 266147 - ADSL services in the reservoir hills isam 07 (031262, 031701) area may be inaccessible due to an outage. Logged on : 14-Oct 22:54

ADSL services in the reservoir hills isam 07 (031262, 031701) area may be inaccessible due to an outage. Logged on : 14-Oct 22:54

Start Date: 2019-10-14 22:54:07
End Date:
Status: Open

Outage No: 266145 - ADSL services in the houghton msan 03 (011268, 011447, 011483, 011728) area may be inaccessible due to an outage. Logged on : 14-Oct 22:29

ADSL services in the houghton msan 03 (011268, 011447, 011483, 011728) area may be inaccessible due to an outage. Logged on : 14-Oct 22:29

Start Date: 2019-10-14 22:29:07
End Date:
Status: Open

Outage No: 266144 - ADSL services in the houghton msan 02 (011483, 011728, 011781) area may be inaccessible due to an outage. Logged on : 14-Oct 22:24

ADSL services in the houghton msan 02 (011483, 011728, 011781) area may be inaccessible due to an outage. Logged on : 14-Oct 22:24

Start Date: 2019-10-14 22:24:08
End Date:
Status: Open

Outage No: 266143 - ADSL services in the houghton msan 01 (011483, 011728) area may be inaccessible due to an outage. Logged on : 14-Oct 22:14

ADSL services in the houghton msan 01 (011483, 011728) area may be inaccessible due to an outage. Logged on : 14-Oct 22:14

Start Date: 2019-10-14 22:14:07
End Date:
Status: Open

Outage No: 266136 - ADSL services in the houtbay b2a1a isam 1 (021790-021791) area may be inaccessible due to an outage. Logged on : 14-Oct 21:09

ADSL services in the houtbay b2a1a isam 1 (021790-021791) area may be inaccessible due to an outage. Logged on : 14-Oct 21:09

Start Date: 2019-10-14 21:09:07
End Date:
Status: Open

Outage No: 266135 - ADSL services in the reservoir hills isam 05 (031262) area may be inaccessible due to an outage. Logged on : 14-Oct 21:09

ADSL services in the reservoir hills isam 05 (031262) area may be inaccessible due to an outage. Logged on : 14-Oct 21:09

Start Date: 2019-10-14 21:09:07
End Date:
Status: Open

Outage No: 266133 - ADSL services in the wilgehof isam 06 (051522, 051525) area may be inaccessible due to an outage. Logged on : 14-Oct 20:59

ADSL services in the wilgehof isam 06 (051522, 051525) area may be inaccessible due to an outage. Logged on : 14-Oct 20:59

Start Date: 2019-10-14 20:59:08
End Date:
Status: Open

Outage No: 266131 - ADSL services in the reservoir hills isam 04 (031262) area may be inaccessible due to an outage. Logged on : 14-Oct 20:09

ADSL services in the reservoir hills isam 04 (031262) area may be inaccessible due to an outage. Logged on : 14-Oct 20:09

Start Date: 2019-10-14 20:09:07
End Date:
Status: Open

Outage No: 266126 - ADSL services in the wynberg 9 (021761-021762, 021797) area may be inaccessible due to an outage. Logged on : 14-Oct 19:14

ADSL services in the wynberg 9 (021761-021762, 021797) area may be inaccessible due to an outage. Logged on : 14-Oct 19:14

Start Date: 2019-10-14 19:14:07
End Date:
Status: Open

Outage No: 266125 - ADSL services in the la lucia a7 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 14-Oct 19:09

ADSL services in the la lucia a7 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 14-Oct 19:09

Start Date: 2019-10-14 19:09:07
End Date:
Status: Open

Outage No: 266122 - ADSL services in the melkbosstrand isam 7 (021553) area may be inaccessible due to an outage. Logged on : 14-Oct 18:44

ADSL services in the melkbosstrand isam 7 (021553) area may be inaccessible due to an outage. Logged on : 14-Oct 18:44

Start Date: 2019-10-14 18:44:07
End Date:
Status: Open

Outage No: 266118 - ADSL services in the flamingo park (057392) area may be inaccessible due to an outage. Logged on : 14-Oct 18:09

ADSL services in the flamingo park (057392) area may be inaccessible due to an outage. Logged on : 14-Oct 18:09

Start Date: 2019-10-14 18:09:08
End Date:
Status: Open

Outage No: 266113 - ADSL services in the wentworth isam 02 (031461, 031467) area may be inaccessible due to an outage. Logged on : 14-Oct 17:49

ADSL services in the wentworth isam 02 (031461, 031467) area may be inaccessible due to an outage. Logged on : 14-Oct 17:49

Start Date: 2019-10-14 17:49:08
End Date:
Status: Open

Outage No: 266112 - ADSL services in the wentworth isam 03 (031466-031467) area may be inaccessible due to an outage. Logged on : 14-Oct 17:49

ADSL services in the wentworth isam 03 (031466-031467) area may be inaccessible due to an outage. Logged on : 14-Oct 17:49

Start Date: 2019-10-14 17:49:07
End Date:
Status: Open

Outage No: 266110 - ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 14-Oct 17:14

ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 14-Oct 17:14

Start Date: 2019-10-14 17:14:07
End Date:
Status: Open

Outage No: 266107 - ADSL services in the clare estate isam 1 (031269) area may be inaccessible due to an outage. Logged on : 14-Oct 17:09

ADSL services in the clare estate isam 1 (031269) area may be inaccessible due to an outage. Logged on : 14-Oct 17:09

Start Date: 2019-10-14 17:09:07
End Date:
Status: Open

Outage No: 266105 - ADSL services in the lyttelton msan 04 (012644, 012663-012664) area may be inaccessible due to an outage. Logged on : 14-Oct 16:34

ADSL services in the lyttelton msan 04 (012644, 012663-012664) area may be inaccessible due to an outage. Logged on : 14-Oct 16:34

Start Date: 2019-10-14 16:34:07
End Date:
Status: Open

Outage No: 266094 - ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 14-Oct 14:59

ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 14-Oct 14:59

Start Date: 2019-10-14 14:59:07
End Date:
Status: Open

Outage No: 266089 - ADSL services in the plattekloof p4b3 imax (021911, 021930, 021939) area may be inaccessible due to an outage. Logged on : 14-Oct 14:18

ADSL services in the plattekloof p4b3 imax (021911, 021930, 021939) area may be inaccessible due to an outage. Logged on : 14-Oct 14:18

Start Date: 2019-10-14 14:18:02
End Date:
Status: Open

Outage No: 265799 - ADSL services in the krugersdorp msan 03 (011660, 011665, 011953) area may be inaccessible due to an outage. Logged on : 11-Oct 14:04

ADSL services in the krugersdorp msan 03 (011660, 011665, 011953) area may be inaccessible due to an outage. Logged on : 11-Oct 14:04

Start Date: 2019-10-11 14:04:08
End Date:
Status: Open

Outage No: 266181 - ADSL services in the mount edgecombe e18 isam 01 (031502, 031537, 031539) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19 - Closed

ADSL services in the mount edgecombe e18 isam 01 (031502, 031537, 031539) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19

Start Date: 2019-10-15 02:19:13
End Date:
Status: Closed

Outage No: 266180 - ADSL services in the trenance isam 01 (031505-031506) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19 - Closed

ADSL services in the trenance isam 01 (031505-031506) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19

Start Date: 2019-10-15 02:19:13
End Date:
Status: Closed

Outage No: 266176 - ADSL services in the ballito 2 (032586, 032946, 532586) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19 - Closed

ADSL services in the ballito 2 (032586, 032946, 532586) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19

Start Date: 2019-10-15 02:19:13
End Date:
Status: Closed

Outage No: 266175 - ADSL services in the phoenix 2 (031500, 031507, 031825) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19 - Closed

ADSL services in the phoenix 2 (031500, 031507, 031825) area may be inaccessible due to an outage. Logged on : 15-Oct 02:19

Start Date: 2019-10-15 02:19:13
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 266090 - Fibre planned maintenance in FTTH:SADV emergency maintenance in Tembisa until 15:00 today logged on 14-Oct at 14:18

Fibre planned maintenance may disrupt services in FTTH:SADV emergency maintenance in Tembisa until 15:00 today logged on 14-Oct at 14:18

Start Date: 2019-10-14 14:18:57
End Date:
Status: Open

Outage No: 266065 - Fibre services in the FTTH:SADV:Sonneveld area may be inaccessible due to an outage. Logged on : 14-Oct 11:39

Fibre services in the FTTH:SADV:Sonneveld area may be inaccessible due to an outage. Logged on : 14-Oct 11:39

Start Date: 2019-10-14 11:39:28
End Date:
Status: Open

Outage No: 265896 - Fibre services in the FTTH:Link Africa:Edenvale area may be inaccessible due to an outage. Logged on : 12-Oct 13:05

Fibre services in the FTTH:Link Africa:Edenvale area may be inaccessible due to an outage. Logged on : 12-Oct 13:05

Start Date: 2019-10-12 13:05:37
End Date:
Status: Open

Outage No: 265648 - Fibre services in the FTTH:Vumatel Fibre break: Croydon area may be inaccessible due to an outage. Logged on : 10-Oct 12:18

Fibre services in the FTTH:Vumatel Fibre break: Croydon area may be inaccessible due to an outage. Logged on : 10-Oct 12:18

Start Date: 2019-10-10 12:18:17
End Date:
Status: Open

Outage No: 265646 - Fibre services in the FTTH:SADV: Marlboro area may be inaccessible due to an outage. Logged on : 10-Oct 12:13 - Closed

Fibre services in the FTTH:SADV: Marlboro area may be inaccessible due to an outage. Logged on : 10-Oct 12:13

Start Date: 2019-10-10 12:13:17
End Date:
Status: Closed

Outage No: 265631 - Fibre planned maintenance in FTTH:Vumatel Maintenance:Helderkruin logged on 10-Oct at 09:46 - Closed

Fibre planned maintenance may disrupt services in FTTH:Vumatel Maintenance:Helderkruin logged on 10-Oct at 09:46

Start Date: 2019-10-10 09:46:52
End Date:
Status: Closed

Outage No: 265501 - Fibre services in the FTTH:Link Africa - EDENVALE area may be inaccessible due to an outage. Logged on : 09-Oct 14:54 - Closed

Fibre services in the FTTH:Link Africa - EDENVALE area may be inaccessible due to an outage. Logged on : 09-Oct 14:54

Start Date: 2019-10-09 14:54:22
End Date:
Status: Closed

Outage No: 265449 - Fibre planned maintenance in FTTH:Vumatel Maintenance: Randpark Ridge logged on 09-Oct at 08:09 - Closed

Fibre planned maintenance may disrupt services in FTTH:Vumatel Maintenance: Randpark Ridge logged on 09-Oct at 08:09

Start Date: 2019-10-09 08:09:47
End Date:
Status: Closed

Outage No: 265366 - Fibre services in the FTTH:SADV:Vista area may be inaccessible due to an outage. Logged on : 08-Oct 18:30 - Closed

Fibre services in the FTTH:SADV:Vista area may be inaccessible due to an outage. Logged on : 08-Oct 18:30

Start Date: 2019-10-08 18:30:47
End Date:
Status: Closed

Outage No: 265332 - Fibre services in the FTTH:Vumatel:Norkem Park area may be inaccessible due to an outage. Logged on : 08-Oct 12:59 - Closed

Fibre services in the FTTH:Vumatel:Norkem Park area may be inaccessible due to an outage. Logged on : 08-Oct 12:59

Start Date: 2019-10-08 12:59:54
End Date:
Status: Closed

Outage No: 265183 - Fibre services in the FTTH:Frogfoot Planned Change:Port Elizabeth area may be inaccessible due to an outage. Logged on : 07-Oct 08:21 - Closed

Fibre services in the FTTH:Frogfoot Planned Change:Port Elizabeth area may be inaccessible due to an outage. Logged on : 07-Oct 08:21

Start Date: 2019-10-07 08:21:12
End Date:
Status: Closed

Outage No: 265023 - Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 05-Oct 12:21 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 05-Oct 12:21

Start Date: 2019-10-05 12:21:47
End Date:
Status: Closed

Outage No: 264966 - Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 04-Oct 17:02 - Closed

Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 04-Oct 17:02

Start Date: 2019-10-04 17:02:43
End Date:
Status: Closed

Outage No: 264908 - Fibre planned maintenance in FTTH:Century city: Majorca, The Island Club in Century City maintenance from 09:00-11:00 logged on 04-Oct at 08:37 - Closed

Fibre planned maintenance may disrupt services in FTTH:Century city: Majorca, The Island Club in Century City maintenance from 09:00-11:00 logged on 04-Oct at 08:37

Start Date: 2019-10-04 08:37:37
End Date:
Status: Closed

Outage No: 264823 - Fibre services in the FTTH:Vumatel:Tamboerskloof area may be inaccessible due to an outage. Logged on : 03-Oct 13:21 - Closed

Fibre services in the FTTH:Vumatel:Tamboerskloof area may be inaccessible due to an outage. Logged on : 03-Oct 13:21

Start Date: 2019-10-03 13:21:22
End Date:
Status: Closed

Outage No: 264739 - Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 02-Oct 16:50 - Closed

Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 02-Oct 16:50

Start Date: 2019-10-02 16:50:02
End Date:
Status: Closed

Outage No: 264548 - Fibre services in the FTTH:Vuma Aerial:Ferndale area may be inaccessible due to an outage. Logged on : 30-Sep 17:37 - Closed

Fibre services in the FTTH:Vuma Aerial:Ferndale area may be inaccessible due to an outage. Logged on : 30-Sep 17:37

Start Date: 2019-09-30 17:37:37
End Date:
Status: Closed

Outage No: 264528 - Fibre services in the FTTH:SADV:Parkhill Gardens area may be inaccessible due to an outage. Logged on : 30-Sep 14:35 - Closed

Fibre services in the FTTH:SADV:Parkhill Gardens area may be inaccessible due to an outage. Logged on : 30-Sep 14:35

Start Date: 2019-09-30 14:35:23
End Date:
Status: Closed

Outage No: 264512 - Fibre services in the FTTH:Vumatel:Honeydew Manor area may be inaccessible due to an outage. Logged on : 30-Sep 11:16 - Closed

Fibre services in the FTTH:Vumatel:Honeydew Manor area may be inaccessible due to an outage. Logged on : 30-Sep 11:16

Start Date: 2019-09-30 11:16:57
End Date:
Status: Closed

Outage No: 264487 - Fibre planned maintenance in FTTH:Vumatel aerial: Constantia Kloof maintenance between 08:00 30th Sept and 17:00 on 01 October logged on 30-Sep at 09:01 - Closed

Fibre planned maintenance may disrupt services in FTTH:Vumatel aerial: Constantia Kloof maintenance between 08:00 30th Sept and 17:00 on 01 October logged on 30-Sep at 09:01

Start Date: 2019-09-30 09:01:37
End Date:
Status: Closed

Outage No: 264275 - Fibre services in the FTTH:Vumatel:Craigtowne-a1 area may be inaccessible due to an outage. Logged on : 27-Sep 19:42 - Closed

Fibre services in the FTTH:Vumatel:Craigtowne-a1 area may be inaccessible due to an outage. Logged on : 27-Sep 19:42

Start Date: 2019-09-27 19:42:17
End Date:
Status: Closed

Outage No: 263700 - Fibre planned maintenance in FTTH:Vumatel Maintenance: Florida Park logged on 23-Sep at 08:15 - Closed

Fibre planned maintenance may disrupt services in FTTH:Vumatel Maintenance: Florida Park logged on 23-Sep at 08:15

Start Date: 2019-09-23 08:15:13
End Date:
Status: Closed

Outage No: 263404 - Fibre services in the FTTH:SADV:Athol Rock area may be inaccessible due to an outage. Logged on : 20-Sep 15:24 - Closed

Fibre services in the FTTH:SADV:Athol Rock area may be inaccessible due to an outage. Logged on : 20-Sep 15:24

Start Date: 2019-09-20 15:24:02
End Date:
Status: Closed

Outage No: 263162 - Fibre services in the FTTH:Frogfoot: Pinelannds authentication issues area may be inaccessible due to an outage. Logged on : 20-Sep 13:26 - Closed

Fibre services in the FTTH:Frogfoot: Pinelannds authentication issues area may be inaccessible due to an outage. Logged on : 20-Sep 13:26

Start Date: 2019-09-20 13:26:37
End Date:
Status: Closed

Outage No: 263186 - Fibre services in the FTTH: Vumatel fibre break - Allen Grove area may be inaccessible due to an outage. Logged on : 19-Sep 12:43 - Closed

Fibre services in the FTTH: Vumatel fibre break - Allen Grove area may be inaccessible due to an outage. Logged on : 19-Sep 12:43

Start Date: 2019-09-19 12:43:57
End Date:
Status: Closed

Outage No: 263167 - Openserve usage failing to display in MyAccount - Closed

Openserve usage failing to display in MyAccount

Start Date: 2019-09-19 09:17:47
End Date:
Status: Closed

Outage No: 263129 - Fibre services in the FTTH:Frogfoot:Constantia area may be inaccessible due to an outage. Logged on : 18-Sep 15:55 - Closed

Fibre services in the FTTH:Frogfoot:Constantia area may be inaccessible due to an outage. Logged on : 18-Sep 15:55

Start Date: 2019-09-18 15:55:22
End Date:
Status: Closed

Outage No: 263084 - Fibre planned maintenance in FTTH:Vumatel:Melville maintenance from 08:00 until 16:00 on the 20th September logged on 18-Sep at 08:44 - Closed

Fibre planned maintenance may disrupt services in FTTH:Vumatel:Melville maintenance from 08:00 until 16:00 on the 20th September logged on 18-Sep at 08:44

Start Date: 2019-09-18 08:44:02
End Date:
Status: Closed

Outage No: 263083 - Fibre planned maintenance in FTTH:Vumatel: Oakdale maintenance from 08:00 until 17:00 logged on 18-Sep at 08:42 - Closed

Fibre planned maintenance may disrupt services in FTTH:Vumatel: Oakdale maintenance from 08:00 until 17:00 logged on 18-Sep at 08:42

Start Date: 2019-09-18 08:42:42
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

Background Color:
 
Background Pattern:
Reset