Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 166599 - ADSL services in the la lucia e20 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 18-Feb 08:41

ADSL services in the la lucia e20 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 18-Feb 08:41

Start Date: 2018-02-18 08:41:06
End Date:
Status: Open

Outage No: 166598 - ADSL services in the hillcrest gpon isam 1 area may be inaccessible due to an outage. Logged on : 18-Feb 08:11

ADSL services in the hillcrest gpon isam 1 area may be inaccessible due to an outage. Logged on : 18-Feb 08:11

Start Date: 2018-02-18 08:11:05
End Date:
Status: Open

Outage No: 166466 - ADSL services in the rondebosch gpon 1 isam 18 area may be inaccessible due to an outage. Logged on : 16-Feb 13:06

ADSL services in the rondebosch gpon 1 isam 18 area may be inaccessible due to an outage. Logged on : 16-Feb 13:06

Start Date: 2018-02-16 13:06:05
End Date:
Status: Open

Outage No: 166247 - ADSL services in the halfway house msan 8 (011205, 011312, 011315, 011805) area may be inaccessible due to an outage. Logged on : 13-Feb 23:36

ADSL services in the halfway house msan 8 (011205, 011312, 011315, 011805) area may be inaccessible due to an outage. Logged on : 13-Feb 23:36

Start Date: 2018-02-13 23:36:05
End Date:
Status: Open

Outage No: 166614 - ADSL services in the la lucia isam 2 (031562, 031572) area may be inaccessible due to an outage. Logged on : 18-Feb 10:01 - Closed

ADSL services in the la lucia isam 2 (031562, 031572) area may be inaccessible due to an outage. Logged on : 18-Feb 10:01

Start Date: 2018-02-18 10:01:06
End Date:
Status: Closed

Outage No: 166613 - ADSL services in the gansbaai (028384) area may be inaccessible due to an outage. Logged on : 18-Feb 10:01 - Closed

ADSL services in the gansbaai (028384) area may be inaccessible due to an outage. Logged on : 18-Feb 10:01

Start Date: 2018-02-18 10:01:06
End Date:
Status: Closed

Outage No: 166578 - ADSL services in the constantia park gpon msan 01 area may be inaccessible due to an outage. Logged on : 18-Feb 01:56 - Closed

ADSL services in the constantia park gpon msan 01 area may be inaccessible due to an outage. Logged on : 18-Feb 01:56

Start Date: 2018-02-18 01:56:12
End Date:
Status: Closed

Outage No: 166574 - ADSL services in the clareinch gpon 1 isam 17 area may be inaccessible due to an outage. Logged on : 18-Feb 01:56 - Closed

ADSL services in the clareinch gpon 1 isam 17 area may be inaccessible due to an outage. Logged on : 18-Feb 01:56

Start Date: 2018-02-18 01:56:10
End Date:
Status: Closed

Outage No: 166521 - ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 17-Feb 09:11 - Closed

ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 17-Feb 09:11

Start Date: 2018-02-17 09:11:47
End Date:
Status: Closed

Outage No: 166520 - ADSL services in the eastlynne msan 1 (012332, 012800) area may be inaccessible due to an outage. Logged on : 17-Feb 09:11 - Closed

ADSL services in the eastlynne msan 1 (012332, 012800) area may be inaccessible due to an outage. Logged on : 17-Feb 09:11

Start Date: 2018-02-17 09:11:28
End Date:
Status: Closed

Outage No: 166511 - ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 17-Feb 07:25 - Closed

ADSL services in the eersterus msan (012806) area may be inaccessible due to an outage. Logged on : 17-Feb 07:25

Start Date: 2018-02-17 07:25:17
End Date:
Status: Closed

Outage No: 166505 - ADSL services in the houtbay a26 isam 1 (021790-021791) area may be inaccessible due to an outage. Logged on : 17-Feb 07:25 - Closed

ADSL services in the houtbay a26 isam 1 (021790-021791) area may be inaccessible due to an outage. Logged on : 17-Feb 07:25

Start Date: 2018-02-17 07:25:06
End Date:
Status: Closed

Outage No: 166501 - ADSL services in the geduld msan 01 (011811) area may be inaccessible due to an outage. Logged on : 17-Feb 03:56 - Closed

ADSL services in the geduld msan 01 (011811) area may be inaccessible due to an outage. Logged on : 17-Feb 03:56

Start Date: 2018-02-17 03:56:20
End Date:
Status: Closed

Outage No: 166500 - ADSL services in the yzerfontein (022451) area may be inaccessible due to an outage. Logged on : 17-Feb 03:51 - Closed

ADSL services in the yzerfontein (022451) area may be inaccessible due to an outage. Logged on : 17-Feb 03:51

Start Date: 2018-02-17 03:51:08
End Date:
Status: Closed

Outage No: 166497 - ADSL services in the louis trichardt msan 02 (015516) area may be inaccessible due to an outage. Logged on : 17-Feb 02:11 - Closed

ADSL services in the louis trichardt msan 02 (015516) area may be inaccessible due to an outage. Logged on : 17-Feb 02:11

Start Date: 2018-02-17 02:11:12
End Date:
Status: Closed

Outage No: 166401 - ADSL services in the jetpark west imax (011397, 011552, 011894) area may be inaccessible due to an outage. Logged on : 15-Feb 18:41 - Closed

ADSL services in the jetpark west imax (011397, 011552, 011894) area may be inaccessible due to an outage. Logged on : 15-Feb 18:41

Start Date: 2018-02-15 18:41:05
End Date:
Status: Closed

Outage No: 166386 - ADSL services in the jet park west msan 1 (011397, 011552) area may be inaccessible due to an outage. Logged on : 15-Feb 16:51 - Closed

ADSL services in the jet park west msan 1 (011397, 011552) area may be inaccessible due to an outage. Logged on : 15-Feb 16:51

Start Date: 2018-02-15 16:51:05
End Date:
Status: Closed

Outage No: 166361 - ADSL services in the douglas 1 (053298) area may be inaccessible due to an outage. Logged on : 15-Feb 13:11 - Closed

ADSL services in the douglas 1 (053298) area may be inaccessible due to an outage. Logged on : 15-Feb 13:11

Start Date: 2018-02-15 13:11:05
End Date:
Status: Closed

Outage No: 166328 - ADSL services in the greyville isam 02 (031301, 031309) area may be inaccessible due to an outage. Logged on : 15-Feb 00:11 - Closed

ADSL services in the greyville isam 02 (031301, 031309) area may be inaccessible due to an outage. Logged on : 15-Feb 00:11

Start Date: 2018-02-15 00:11:06
End Date:
Status: Closed

Outage No: 166327 - ADSL services in the greyville isam 01 (031309) area may be inaccessible due to an outage. Logged on : 15-Feb 00:11 - Closed

ADSL services in the greyville isam 01 (031309) area may be inaccessible due to an outage. Logged on : 15-Feb 00:11

Start Date: 2018-02-15 00:11:05
End Date:
Status: Closed

Outage No: 166326 - ADSL services in the frankfort (058813) area may be inaccessible due to an outage. Logged on : 14-Feb 23:16 - Closed

ADSL services in the frankfort (058813) area may be inaccessible due to an outage. Logged on : 14-Feb 23:16

Start Date: 2018-02-14 23:16:05
End Date:
Status: Closed

Outage No: 166308 - ADSL services in the aasvoelkop msan 06 (011431, 011476, 011478, 011678, 011782) area may be inaccessible due to an outage. Logged on : 14-Feb 15:21 - Closed

ADSL services in the aasvoelkop msan 06 (011431, 011476, 011478, 011678, 011782) area may be inaccessible due to an outage. Logged on : 14-Feb 15:21

Start Date: 2018-02-14 15:21:16
End Date:
Status: Closed

Outage No: 166295 - ADSL services in the annadale imax (015293) area may be inaccessible due to an outage. Logged on : 14-Feb 14:51 - Closed

ADSL services in the annadale imax (015293) area may be inaccessible due to an outage. Logged on : 14-Feb 14:51

Start Date: 2018-02-14 14:51:05
End Date:
Status: Closed

Outage No: 166274 - ADSL services in the sea point 8 (021433-021434, 021439) area may be inaccessible due to an outage. Logged on : 14-Feb 09:31 - Closed

ADSL services in the sea point 8 (021433-021434, 021439) area may be inaccessible due to an outage. Logged on : 14-Feb 09:31

Start Date: 2018-02-14 09:31:10
End Date:
Status: Closed

Outage No: 166273 - ADSL services in the sea point 1 (021433-021434, 021439, 521433-521434, 521439) area may be inaccessible due to an outage. Logged on : 14-Feb 09:31 - Closed

ADSL services in the sea point 1 (021433-021434, 021439, 521433-521434, 521439) area may be inaccessible due to an outage. Logged on : 14-Feb 09:31

Start Date: 2018-02-14 09:31:10
End Date:
Status: Closed

Outage No: 166223 - ADSL services in the vredendal (027213, 527213) area may be inaccessible due to an outage. Logged on : 13-Feb 12:41 - Closed

ADSL services in the vredendal (027213, 527213) area may be inaccessible due to an outage. Logged on : 13-Feb 12:41

Start Date: 2018-02-13 12:41:06
End Date:
Status: Closed

Outage No: 166188 - ADSL services in the tergniet imax (044620) area may be inaccessible due to an outage. Logged on : 13-Feb 00:26 - Closed

ADSL services in the tergniet imax (044620) area may be inaccessible due to an outage. Logged on : 13-Feb 00:26

Start Date: 2018-02-13 00:26:03
End Date:
Status: Closed

Outage No: 166187 - ADSL services in the erasmusrand d13 msan (012347, 012360, 012998) area may be inaccessible due to an outage. Logged on : 13-Feb 00:16 - Closed

ADSL services in the erasmusrand d13 msan (012347, 012360, 012998) area may be inaccessible due to an outage. Logged on : 13-Feb 00:16

Start Date: 2018-02-13 00:16:05
End Date:
Status: Closed

Outage No: 166147 - ADSL services in the three rivers msan 3 (016423, 016454) area may be inaccessible due to an outage. Logged on : 12-Feb 12:01 - Closed

ADSL services in the three rivers msan 3 (016423, 016454) area may be inaccessible due to an outage. Logged on : 12-Feb 12:01

Start Date: 2018-02-12 12:01:05
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 166615 - Fibre services in the FTTH:Vumatel:Linden area may be inaccessible due to an outage. Logged on : 18-Feb 10:19

Fibre services in the FTTH:Vumatel:Linden area may be inaccessible due to an outage. Logged on : 18-Feb 10:19

Start Date: 2018-02-18 10:19:10
End Date:
Status: Open

Outage No: 165945 - Fibre services in the FTTH:Vumatel:Robindale area may be inaccessible due to an outage. Logged on : 09-Feb 13:49 - Closed

Fibre services in the FTTH:Vumatel:Robindale area may be inaccessible due to an outage. Logged on : 09-Feb 13:49

Start Date: 2018-02-09 13:49:15
End Date:
Status: Closed

Outage No: 165331 - Fibre services in the FTTH:Vumatel:3rd Avenue Highbury, Killarney area may be inaccessible due to an outage. Logged on : 02-Feb 08:56 - Closed

Fibre services in the FTTH:Vumatel:3rd Avenue Highbury, Killarney area may be inaccessible due to an outage. Logged on : 02-Feb 08:56

Start Date: 2018-02-02 08:56:15
End Date:
Status: Closed

Outage No: 165039 - Fibre services in the FTTH:Vumatel:Meadowhurst area may be inaccessible due to an outage. Logged on : 29-Jan 18:16 - Closed

Fibre services in the FTTH:Vumatel:Meadowhurst area may be inaccessible due to an outage. Logged on : 29-Jan 18:16

Start Date: 2018-01-29 18:16:20
End Date:
Status: Closed

Outage No: 164797 - Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 26-Jan 08:34 - Closed

Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 26-Jan 08:34

Start Date: 2018-01-26 08:34:35
End Date:
Status: Closed

Outage No: 164437 - Fibre services in the Vumatel:FTTH:Forest Hills area may be inaccessible due to an outage. Logged on : 23-Jan 07:41 - Closed

Fibre services in the Vumatel:FTTH:Forest Hills area may be inaccessible due to an outage. Logged on : 23-Jan 07:41

Start Date: 2018-01-23 07:41:36
End Date:
Status: Closed

Outage No: 164366 - Fibre services in the ftth:vumatel:Melville and Westdene area may be inaccessible due to an outage. Logged on : 22-Jan 09:26 - Closed

Fibre services in the ftth:vumatel:Melville and Westdene area may be inaccessible due to an outage. Logged on : 22-Jan 09:26

Start Date: 2018-01-22 09:26:25
End Date:
Status: Closed

Outage No: 163539 - Fibre services in the FTTH:Vumatel:Ballito area may be inaccessible due to an outage. Logged on : 11-Jan 13:16 - Closed

Fibre services in the FTTH:Vumatel:Ballito area may be inaccessible due to an outage. Logged on : 11-Jan 13:16

Start Date: 2018-01-11 13:16:35
End Date:
Status: Closed

Outage No: 163158 - Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 04-Jan 07:57 - Closed

Fibre services in the FTTH:Vumatel:Weltevreden Park area may be inaccessible due to an outage. Logged on : 04-Jan 07:57

Start Date: 2018-01-04 07:57:10
End Date:
Status: Closed

Outage No: 163138 - Fibre services in the FTTH:Vumatel:Parktown North area may be inaccessible due to an outage. Logged on : 03-Jan 19:12 - Closed

Fibre services in the FTTH:Vumatel:Parktown North area may be inaccessible due to an outage. Logged on : 03-Jan 19:12

Start Date: 2018-01-03 19:12:21
End Date:
Status: Closed

Outage No: 163122 - Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 03-Jan 10:41 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie area may be inaccessible due to an outage. Logged on : 03-Jan 10:41

Start Date: 2018-01-03 10:41:40
End Date:
Status: Closed

Outage No: 163027 - Fibre services in the FTTH:Vumatel:Linden area may be inaccessible due to an outage. Logged on : 01-Jan 10:59 - Closed

Fibre services in the FTTH:Vumatel:Linden area may be inaccessible due to an outage. Logged on : 01-Jan 10:59

Start Date: 2018-01-01 10:59:05
End Date:
Status: Closed

Outage No: 161828 - Fibre services in the FTTH:Vumatel:Bryanston East area may be inaccessible due to an outage. Logged on : 21-Dec 13:55 - Closed

Fibre services in the FTTH:Vumatel:Bryanston East area may be inaccessible due to an outage. Logged on : 21-Dec 13:55

Start Date: 2017-12-21 13:55:55
End Date:
Status: Closed

Outage No: 161405 - Fibre services in the FTTH:Vumatel:Cape Town and surrounding area may be inaccessible due to an outage. Logged on : 17-Dec 10:45 - Closed

Fibre services in the FTTH:Vumatel:Cape Town and surrounding area may be inaccessible due to an outage. Logged on : 17-Dec 10:45

Start Date: 2017-12-17 10:45:35
End Date:
Status: Closed

Outage No: 160466 - Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 10-Dec 14:11 - Closed

Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 10-Dec 14:11

Start Date: 2017-12-10 14:11:36
End Date:
Status: Closed

Outage No: 160037 - Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 07-Dec 16:02 - Closed

Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 07-Dec 16:02

Start Date: 2017-12-07 16:02:45
End Date:
Status: Closed

Outage No: 159759 - Fibre services in the FTTH:Vumatel:Fairland area may be inaccessible due to an outage. Logged on : 05-Dec 16:31 - Closed

Fibre services in the FTTH:Vumatel:Fairland area may be inaccessible due to an outage. Logged on : 05-Dec 16:31

Start Date: 2017-12-05 16:31:45
End Date:
Status: Closed

Outage No: 159604 - Account delays affecting signups and any account changes - Closed

Account delays affecting signups and any account changes

Start Date: 2017-12-04 16:48:10
End Date:
Status: Closed

Outage No: 159019 - Fibre services in the FTTH:Vumtel:Westdene area may be inaccessible due to an outage. Logged on : 01-Dec 12:20 - Closed

Fibre services in the FTTH:Vumtel:Westdene area may be inaccessible due to an outage. Logged on : 01-Dec 12:20

Start Date: 2017-12-01 12:20:55
End Date:
Status: Closed

Outage No: 159010 - Fibre services in the FTTH:Vumatel:Roodekrans area may be inaccessible due to an outage. Logged on : 01-Dec 11:01 - Closed

Fibre services in the FTTH:Vumatel:Roodekrans area may be inaccessible due to an outage. Logged on : 01-Dec 11:01

Start Date: 2017-12-01 11:01:00
End Date:
Status: Closed

Outage No: 158747 - There is a problem with members receiving faxes currently - Closed

There is a problem with members receiving faxes currently

Start Date: 2017-11-29 15:25:20
End Date:
Status: Closed

Outage No: 157241 - Fibre services in the FTTH:Vumatel:Umdloti KZN area may be inaccessible due to an outage. Logged on : 17-Nov 18:45 - Closed

Fibre services in the FTTH:Vumatel:Umdloti KZN area may be inaccessible due to an outage. Logged on : 17-Nov 18:45

Start Date: 2017-11-17 18:45:10
End Date:
Status: Closed

Outage No: 157238 - Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 17-Nov 17:53 - Closed

Fibre services in the FTTH:Vumatel:Bryanston area may be inaccessible due to an outage. Logged on : 17-Nov 17:53

Start Date: 2017-11-17 17:53:40
End Date:
Status: Closed

Outage No: 157125 - Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 16-Nov 12:36 - Closed

Fibre services in the FTTH:Vumatel:Westdene area may be inaccessible due to an outage. Logged on : 16-Nov 12:36

Start Date: 2017-11-16 12:36:55
End Date:
Status: Closed

Outage No: 156970 - Fibre services in the FTTH:Vumatel:Roodekrans and Helderkruin area may be inaccessible due to an outage. Logged on : 15-Nov 10:32 - Closed

Fibre services in the FTTH:Vumatel:Roodekrans and Helderkruin area may be inaccessible due to an outage. Logged on : 15-Nov 10:32

Start Date: 2017-11-15 10:32:30
End Date:
Status: Closed

Outage No: 156951 - Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 15-Nov 08:40 - Closed

Fibre services in the FTTH:Vumatel:Arklow area may be inaccessible due to an outage. Logged on : 15-Nov 08:40

Start Date: 2017-11-15 08:40:20
End Date:
Status: Closed

Outage No: 155031 - MMD Cellc connectivity problematic - Closed

MMD Cellc connectivity problematic

Start Date: 2017-10-26 08:20:30
End Date:
Status: Closed

Outage No: 154020 - Fibre services in the FTTH:Vumatel:Vorna Valley Midrand area may be inaccessible due to an outage. Logged on : 16-Oct 12:02 - Closed

Fibre services in the FTTH:Vumatel:Vorna Valley Midrand area may still be inaccessible due to an outage. Logged on : 16-Oct 12:02 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-10-16 12:02:10
End Date:
Status: Closed

Outage No: 153916 - Fibre services in the FTTH:Octotel:Mutual Heights Node in Lower Gardens, Cape Town area may be inaccessible due to an outage. Logged on : 15-Oct 13:36 - Closed

Fibre services in the FTTH:Octotel:Mutual Heights Node in Lower Gardens, Cape Town area may still be inaccessible due to an outage. Logged on : 15-Oct 13:36 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-10-15 13:36:40
End Date:
Status: Closed

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