Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 132371 - ADSL services in the grasmere imax (011211, 011855) area may be inaccessible due to an outage. Logged on : 10-Dec 16:21

ADSL services in the grasmere imax (011211, 011855) area may be inaccessible due to an outage. Logged on : 10-Dec 16:21

Start Date: 2016-12-10 16:21:05
End Date:
Status: Open

Outage No: 132370 - ADSL services in the bryanston imax (011463, 011659, 011706) area may be inaccessible due to an outage. Logged on : 10-Dec 16:11

ADSL services in the bryanston imax (011463, 011659, 011706) area may be inaccessible due to an outage. Logged on : 10-Dec 16:11

Start Date: 2016-12-10 16:11:05
End Date:
Status: Open

Outage No: 132369 - ADSL services in the heriotdale (011626) area may be inaccessible due to an outage. Logged on : 10-Dec 15:21

ADSL services in the heriotdale (011626) area may be inaccessible due to an outage. Logged on : 10-Dec 15:21

Start Date: 2016-12-10 15:21:05
End Date:
Status: Open

Outage No: 132349 - ADSL services in the waterkloof sdc d18 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 10-Dec 04:22

ADSL services in the waterkloof sdc d18 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 10-Dec 04:22

Start Date: 2016-12-10 04:22:05
End Date:
Status: Open

Outage No: 132323 - ADSL services in the hyde park shopping centre msan 3 (011268, 011325, 011327, 011442, 011447, 011788, 011880) area may be inaccessible due to an outage. Logged on : 09-Dec 16:56

ADSL services in the hyde park shopping centre msan 3 (011268, 011325, 011327, 011442, 011447, 011788, 011880) area may be inaccessible due to an outage. Logged on : 09-Dec 16:56

Start Date: 2016-12-09 16:56:05
End Date:
Status: Open

Outage No: 132315 - ADSL services in the quenera (043732, 043740) area may be inaccessible due to an outage. Logged on : 09-Dec 15:11

ADSL services in the quenera (043732, 043740) area may be inaccessible due to an outage. Logged on : 09-Dec 15:11

Start Date: 2016-12-09 15:11:05
End Date:
Status: Open

Outage No: 132288 - ADSL services in the barberton (013712) area may be inaccessible due to an outage. Logged on : 09-Dec 12:11

ADSL services in the barberton (013712) area may be inaccessible due to an outage. Logged on : 09-Dec 12:11

Start Date: 2016-12-09 12:11:05
End Date:
Status: Open

Outage No: 132270 - ADSL services in the edenvale imax (011453-011454) area may be inaccessible due to an outage. Logged on : 09-Dec 08:46

ADSL services in the edenvale imax (011453-011454) area may be inaccessible due to an outage. Logged on : 09-Dec 08:46

Start Date: 2016-12-09 08:46:05
End Date:
Status: Open

Outage No: 132242 - ADSL services in the douglas 2 (011462, 011704) area may be inaccessible due to an outage. Logged on : 08-Dec 21:11

ADSL services in the douglas 2 (011462, 011704) area may be inaccessible due to an outage. Logged on : 08-Dec 21:11

Start Date: 2016-12-08 21:11:05
End Date:
Status: Open

Outage No: 132355 - ADSL services in the boksburg msan 07 (011892, 011917) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23 - Closed

ADSL services in the boksburg msan 07 (011892, 011917) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23

Start Date: 2016-12-10 07:23:47
End Date:
Status: Closed

Outage No: 132354 - ADSL services in the boksburg msan 06 (011362, 011892, 011894, 011914, 011917) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23 - Closed

ADSL services in the boksburg msan 06 (011362, 011892, 011894, 011914, 011917) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23

Start Date: 2016-12-10 07:23:47
End Date:
Status: Closed

Outage No: 132351 - ADSL services in the hilton isam 2 (033343) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23 - Closed

ADSL services in the hilton isam 2 (033343) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23

Start Date: 2016-12-10 07:23:46
End Date:
Status: Closed

Outage No: 132350 - ADSL services in the hilton isam 1 (033342-033343) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23 - Closed

ADSL services in the hilton isam 1 (033342-033343) area may be inaccessible due to an outage. Logged on : 10-Dec 07:23

Start Date: 2016-12-10 07:23:46
End Date:
Status: Closed

Outage No: 132344 - ADSL services in the wolmaransstad (018596) area may be inaccessible due to an outage. Logged on : 10-Dec 02:16 - Closed

ADSL services in the wolmaransstad (018596) area may be inaccessible due to an outage. Logged on : 10-Dec 02:16

Start Date: 2016-12-10 02:16:28
End Date:
Status: Closed

Outage No: 132342 - ADSL services in the waterkloof 6 (012346, 012460) area may be inaccessible due to an outage. Logged on : 10-Dec 00:36 - Closed

ADSL services in the waterkloof 6 (012346, 012460) area may be inaccessible due to an outage. Logged on : 10-Dec 00:36

Start Date: 2016-12-10 00:36:40
End Date:
Status: Closed

Outage No: 132341 - ADSL services in the auckland park msan 2 (011482, 011726) area may be inaccessible due to an outage. Logged on : 10-Dec 00:32 - Closed

ADSL services in the auckland park msan 2 (011482, 011726) area may be inaccessible due to an outage. Logged on : 10-Dec 00:32

Start Date: 2016-12-10 00:32:37
End Date:
Status: Closed

Outage No: 132338 - ADSL services in the hermanus 2 (028312-028313) area may be inaccessible due to an outage. Logged on : 09-Dec 22:36 - Closed

ADSL services in the hermanus 2 (028312-028313) area may be inaccessible due to an outage. Logged on : 09-Dec 22:36

Start Date: 2016-12-09 22:36:11
End Date:
Status: Closed

Outage No: 132336 - ADSL services in the nylstroom msan 1 (014717) area may be inaccessible due to an outage. Logged on : 09-Dec 22:11 - Closed

ADSL services in the nylstroom msan 1 (014717) area may be inaccessible due to an outage. Logged on : 09-Dec 22:11

Start Date: 2016-12-09 22:11:11
End Date:
Status: Closed

Outage No: 132335 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 09-Dec 22:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 09-Dec 22:11

Start Date: 2016-12-09 22:11:06
End Date:
Status: Closed

Outage No: 132334 - ADSL services in the chloorkop 3 (011392-011393, 011609, 011976) area may be inaccessible due to an outage. Logged on : 09-Dec 22:01 - Closed

ADSL services in the chloorkop 3 (011392-011393, 011609, 011976) area may be inaccessible due to an outage. Logged on : 09-Dec 22:01

Start Date: 2016-12-09 22:01:11
End Date:
Status: Closed

Outage No: 132333 - ADSL services in the amanzimtoti isam 01 (031903) area may be inaccessible due to an outage. Logged on : 09-Dec 21:26 - Closed

ADSL services in the amanzimtoti isam 01 (031903) area may be inaccessible due to an outage. Logged on : 09-Dec 21:26

Start Date: 2016-12-09 21:26:10
End Date:
Status: Closed

Outage No: 132331 - ADSL services in the ellisras msan 01 (014763) area may be inaccessible due to an outage. Logged on : 09-Dec 20:21 - Closed

ADSL services in the ellisras msan 01 (014763) area may be inaccessible due to an outage. Logged on : 09-Dec 20:21

Start Date: 2016-12-09 20:21:11
End Date:
Status: Closed

Outage No: 132318 - ADSL services in the komatipoort msan 01 (013793) area may be inaccessible due to an outage. Logged on : 09-Dec 15:36 - Closed

ADSL services in the komatipoort msan 01 (013793) area may be inaccessible due to an outage. Logged on : 09-Dec 15:36

Start Date: 2016-12-09 15:36:05
End Date:
Status: Closed

Outage No: 132314 - ADSL services in the newlands msan 03 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01 - Closed

ADSL services in the newlands msan 03 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01

Start Date: 2016-12-09 15:01:41
End Date:
Status: Closed

Outage No: 132310 - ADSL services in the glenvista msan 05 (011432, 011682) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01 - Closed

ADSL services in the glenvista msan 05 (011432, 011682) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01

Start Date: 2016-12-09 15:01:37
End Date:
Status: Closed

Outage No: 132309 - ADSL services in the glenvista msan 02 (011432, 011682-011683, 511682) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01 - Closed

ADSL services in the glenvista msan 02 (011432, 011682-011683, 511682) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01

Start Date: 2016-12-09 15:01:36
End Date:
Status: Closed

Outage No: 132308 - ADSL services in the glenvista msan 04 (011432, 011682) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01 - Closed

ADSL services in the glenvista msan 04 (011432, 011682) area may be inaccessible due to an outage. Logged on : 09-Dec 15:01

Start Date: 2016-12-09 15:01:35
End Date:
Status: Closed

Outage No: 132267 - ADSL services in the hayfields (033396, 533396) area may be inaccessible due to an outage. Logged on : 09-Dec 07:36 - Closed

ADSL services in the hayfields (033396, 533396) area may be inaccessible due to an outage. Logged on : 09-Dec 07:36

Start Date: 2016-12-09 07:36:10
End Date:
Status: Closed

Outage No: 132266 - ADSL services in the hayfields 2 (033396) area may be inaccessible due to an outage. Logged on : 09-Dec 07:36 - Closed

ADSL services in the hayfields 2 (033396) area may be inaccessible due to an outage. Logged on : 09-Dec 07:36

Start Date: 2016-12-09 07:36:06
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 132361 - Fibre services in the Vumatel fibre Gallo Manor area may be inaccessible due to an outage. Logged on : 10-Dec 11:11

Fibre services in the Vumatel fibre Gallo Manor area may still be inaccessible due to an outage. Logged on : 10-Dec 11:11 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2016-12-10 11:11:24
End Date:
Status: Open

Outage No: 125457 - .......... - Closed

..........

Start Date: 2016-09-30 08:17:05
End Date:
Status: Closed

Outage No: 124108 - Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated. - Closed

Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated.

Start Date: 2016-09-12 17:44:10
End Date:
Status: Closed

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

Outage No: 131864 - Fibre outage affecting Frogfoot Somerset West , Fairways and Heatlands problematic resolved on 06-Dec at 11:20 - Closed

Fibre services in the Frogfoot Somerset West , Fairways and Heatlands problematic area may be inaccessible due to an outage. Logged on : 05-Dec 07:32 Closed on : 06-Dec 11:20

Start Date: 2016-12-05 07:32:50
End Date: 2016-12-06 11:21:01
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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