Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 247283 - ADSL services in the milnerton isam 15 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 24-Apr 21:14

ADSL services in the milnerton isam 15 (021551-021552, 021555) area may be inaccessible due to an outage. Logged on : 24-Apr 21:14

Start Date: 2019-04-24 21:14:09
End Date:
Status: Open

Outage No: 247281 - ADSL services in the constantia c12 isam 01 (021794-021795) area may be inaccessible due to an outage. Logged on : 24-Apr 20:14

ADSL services in the constantia c12 isam 01 (021794-021795) area may be inaccessible due to an outage. Logged on : 24-Apr 20:14

Start Date: 2019-04-24 20:14:10
End Date:
Status: Open

Outage No: 247280 - ADSL services in the rst1 - naug (a50a1) (031764, 031767) area may be inaccessible due to an outage. Logged on : 24-Apr 20:14

ADSL services in the rst1 - naug (a50a1) (031764, 031767) area may be inaccessible due to an outage. Logged on : 24-Apr 20:14

Start Date: 2019-04-24 20:14:10
End Date:
Status: Open

Outage No: 247276 - ADSL services in the pennington isam 01 (039975) area may be inaccessible due to an outage. Logged on : 24-Apr 18:14

ADSL services in the pennington isam 01 (039975) area may be inaccessible due to an outage. Logged on : 24-Apr 18:14

Start Date: 2019-04-24 18:14:09
End Date:
Status: Open

Outage No: 247275 - ADSL services in the eversdal g3a1 (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 24-Apr 18:14

ADSL services in the eversdal g3a1 (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 24-Apr 18:14

Start Date: 2019-04-24 18:14:09
End Date:
Status: Open

Outage No: 247274 - ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 24-Apr 18:14

ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 24-Apr 18:14

Start Date: 2019-04-24 18:14:09
End Date:
Status: Open

Outage No: 247273 - ADSL services in the kyalami bbq msan 01 (011466, 011704) area may be inaccessible due to an outage. Logged on : 24-Apr 18:09

ADSL services in the kyalami bbq msan 01 (011466, 011704) area may be inaccessible due to an outage. Logged on : 24-Apr 18:09

Start Date: 2019-04-24 18:09:09
End Date:
Status: Open

Outage No: 247271 - ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 24-Apr 17:59

ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 24-Apr 17:59

Start Date: 2019-04-24 17:59:09
End Date:
Status: Open

Outage No: 247267 - ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 24-Apr 17:19

ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 24-Apr 17:19

Start Date: 2019-04-24 17:19:09
End Date:
Status: Open

Outage No: 247265 - ADSL services in the izotsha (039685) area may be inaccessible due to an outage. Logged on : 24-Apr 16:41

ADSL services in the izotsha (039685) area may be inaccessible due to an outage. Logged on : 24-Apr 16:41

Start Date: 2019-04-24 16:41:05
End Date:
Status: Open

Outage No: 247263 - ADSL services in the kuruman (053712) area may be inaccessible due to an outage. Logged on : 24-Apr 16:39

ADSL services in the kuruman (053712) area may be inaccessible due to an outage. Logged on : 24-Apr 16:39

Start Date: 2019-04-24 16:39:09
End Date:
Status: Open

Outage No: 247245 - ADSL services in the overport j8 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 24-Apr 12:14

ADSL services in the overport j8 isam 1 (031207-031209) area may be inaccessible due to an outage. Logged on : 24-Apr 12:14

Start Date: 2019-04-24 12:14:09
End Date:
Status: Open

Outage No: 247197 - ADSL services in the power park (011933, 011938, 011980) area may be inaccessible due to an outage. Logged on : 24-Apr 02:29

ADSL services in the power park (011933, 011938, 011980) area may be inaccessible due to an outage. Logged on : 24-Apr 02:29

Start Date: 2019-04-24 02:29:09
End Date:
Status: Open

Outage No: 247193 - ADSL services in the heidedal (051432) area may be inaccessible due to an outage. Logged on : 24-Apr 01:04

ADSL services in the heidedal (051432) area may be inaccessible due to an outage. Logged on : 24-Apr 01:04

Start Date: 2019-04-24 01:04:05
End Date:
Status: Open

Outage No: 247145 - ADSL services in the rst3 - krkl(k8a1) (021903, 021906) area may be inaccessible due to an outage. Logged on : 23-Apr 16:09

ADSL services in the rst3 - krkl(k8a1) (021903, 021906) area may be inaccessible due to an outage. Logged on : 23-Apr 16:09

Start Date: 2019-04-23 16:09:09
End Date:
Status: Open

Outage No: 247081 - ADSL services in the dan pienaar isam 06 (051436) area may be inaccessible due to an outage. Logged on : 23-Apr 06:34

ADSL services in the dan pienaar isam 06 (051436) area may be inaccessible due to an outage. Logged on : 23-Apr 06:34

Start Date: 2019-04-23 06:34:15
End Date:
Status: Open

Outage No: 247080 - ADSL services in the new era (011813, 011817, 511813, 511817) area may be inaccessible due to an outage. Logged on : 23-Apr 06:34

ADSL services in the new era (011813, 011817, 511813, 511817) area may be inaccessible due to an outage. Logged on : 23-Apr 06:34

Start Date: 2019-04-23 06:34:15
End Date:
Status: Open

Outage No: 247079 - ADSL services in the overport nhsi c26 isam 1 (031201, 031207-031209) area may be inaccessible due to an outage. Logged on : 23-Apr 06:34

ADSL services in the overport nhsi c26 isam 1 (031201, 031207-031209) area may be inaccessible due to an outage. Logged on : 23-Apr 06:34

Start Date: 2019-04-23 06:34:15
End Date:
Status: Open

Outage No: 247012 - ADSL services in the leraatsfontein 2 (013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 21-Apr 15:04

ADSL services in the leraatsfontein 2 (013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 21-Apr 15:04

Start Date: 2019-04-21 15:04:09
End Date:
Status: Open

Outage No: 246739 - ADSL services in the la lucia b5a15a1 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 19-Apr 09:49

ADSL services in the la lucia b5a15a1 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 19-Apr 09:49

Start Date: 2019-04-19 09:49:57
End Date:
Status: Open

Outage No: 247243 - ADSL services in the empanjati isam 01 (039313) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the empanjati isam 01 (039313) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:21
End Date:
Status: Closed

Outage No: 247242 - ADSL services in the umkomaas isam 01 (039973) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the umkomaas isam 01 (039973) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:21
End Date:
Status: Closed

Outage No: 247241 - ADSL services in the umkomaas a9 isam 01 (039973) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the umkomaas a9 isam 01 (039973) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:21
End Date:
Status: Closed

Outage No: 247240 - ADSL services in the port shepstone isam 01 (039682, 039684) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the port shepstone isam 01 (039682, 039684) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:21
End Date:
Status: Closed

Outage No: 247239 - ADSL services in the kokstad isam 01 (039727) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the kokstad isam 01 (039727) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:21
End Date:
Status: Closed

Outage No: 247238 - ADSL services in the kokstad isam 02 (039727) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the kokstad isam 02 (039727) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:20
End Date:
Status: Closed

Outage No: 247234 - ADSL services in the st michaels on sea isam 01 (039315, 039317) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29 - Closed

ADSL services in the st michaels on sea isam 01 (039315, 039317) area may be inaccessible due to an outage. Logged on : 24-Apr 10:29

Start Date: 2019-04-24 10:29:20
End Date:
Status: Closed

Outage No: 247182 - ADSL services in the meyersdal msan 3 (011867) area may be inaccessible due to an outage. Logged on : 23-Apr 23:09 - Closed

ADSL services in the meyersdal msan 3 (011867) area may be inaccessible due to an outage. Logged on : 23-Apr 23:09

Start Date: 2019-04-23 23:09:09
End Date:
Status: Closed

Outage No: 247149 - ADSL services in the rst1 - bwbi(k19/k23) (041466) area may be inaccessible due to an outage. Logged on : 23-Apr 17:04 - Closed

ADSL services in the rst1 - bwbi(k19/k23) (041466) area may be inaccessible due to an outage. Logged on : 23-Apr 17:04

Start Date: 2019-04-23 17:04:09
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 247257 - Fibre services in the FTTH:SADV:Waterberg Fields area may be inaccessible due to an outage. Logged on : 24-Apr 15:03

Fibre services in the FTTH:SADV:Waterberg Fields area may be inaccessible due to an outage. Logged on : 24-Apr 15:03

Start Date: 2019-04-24 15:03:09
End Date:
Status: Open

Outage No: 247216 - Fibre services in the FTTH:Vuma Aerial:Honeydew Ridge | Melba Avenue, Emily Hobhouse Street and Mozart Road area may be inaccessible due to an outage. Logged on : 24-Apr 09:23

Fibre services in the FTTH:Vuma Aerial:Honeydew Ridge | Melba Avenue, Emily Hobhouse Street and Mozart Road area may be inaccessible due to an outage. Logged on : 24-Apr 09:23

Start Date: 2019-04-24 09:23:29
End Date:
Status: Open

Outage No: 247207 - Fibre services in the FTTH:Vumatel:Auckland Park area may be inaccessible due to an outage. Logged on : 24-Apr 07:16

Fibre services in the FTTH:Vumatel:Auckland Park area may be inaccessible due to an outage. Logged on : 24-Apr 07:16

Start Date: 2019-04-24 07:16:14
End Date:
Status: Open

Outage No: 247206 - Fibre services in the FTTH:Vumatel:Welridge area may be inaccessible due to an outage. Logged on : 24-Apr 07:14

Fibre services in the FTTH:Vumatel:Welridge area may be inaccessible due to an outage. Logged on : 24-Apr 07:14

Start Date: 2019-04-24 07:14:54
End Date:
Status: Open

Outage No: 247139 - Fibre services in the FTTH:Vuma aerial:Honeydew Ridge area may be inaccessible due to an outage. Logged on : 23-Apr 14:52

Fibre services in the FTTH:Vuma aerial:Honeydew Ridge area may be inaccessible due to an outage. Logged on : 23-Apr 14:52

Start Date: 2019-04-23 14:52:40
End Date:
Status: Open

Outage No: 237213 - LTE upgrades/downgrades not being processed

LTE upgrades/downgrades not being processed

Start Date: 2019-03-21 09:06:14
End Date:
Status: Open

Outage No: 247030 - Fibre services in the FTTH:Vumatel:Northern Suburbs and Surround Cape Town area may be inaccessible due to an outage. Logged on : 21-Apr 17:14 - Closed

Fibre services in the FTTH:Vumatel:Northern Suburbs and Surround Cape Town area may be inaccessible due to an outage. Logged on : 21-Apr 17:14

Start Date: 2019-04-21 17:14:34
End Date:
Status: Closed

Outage No: 246894 - Fibre services in the honeydew gpon msan 01 area may be inaccessible due to an outage. Logged on : 20-Apr 15:40 - Closed

Fibre services in the honeydew gpon msan 01 area may be inaccessible due to an outage. Logged on : 20-Apr 15:40

Start Date: 2019-04-20 15:40:19
End Date:
Status: Closed

Outage No: 246886 - Fibre services in the FTTH:Vuma Aerial:Norscot area may be inaccessible due to an outage. Logged on : 20-Apr 13:45 - Closed

Fibre services in the FTTH:Vuma Aerial:Norscot area may be inaccessible due to an outage. Logged on : 20-Apr 13:45

Start Date: 2019-04-20 13:45:50
End Date:
Status: Closed

Outage No: 246580 - Fibre services in the FTTH:Vumattel:Linden area may be inaccessible due to an outage. Logged on : 18-Apr 09:40 - Closed

Fibre services in the FTTH:Vumattel:Linden area may be inaccessible due to an outage. Logged on : 18-Apr 09:40

Start Date: 2019-04-18 09:40:49
End Date:
Status: Closed

Outage No: 246508 - Fibre services in the FTTH:Vumatel:Randpark Ridge area may be inaccessible due to an outage. Logged on : 17-Apr 12:15 - Closed

Fibre services in the FTTH:Vumatel:Randpark Ridge area may be inaccessible due to an outage. Logged on : 17-Apr 12:15

Start Date: 2019-04-17 12:15:39
End Date:
Status: Closed

Outage No: 246201 - Fibre services in the FTTH:Openserve:Constantia Slow speeds area may be inaccessible due to an outage. Logged on : 15-Apr 10:55 - Closed

Fibre services in the FTTH:Openserve:Constantia Slow speeds area may be inaccessible due to an outage. Logged on : 15-Apr 10:55

Start Date: 2019-04-15 10:55:44
End Date:
Status: Closed

Outage No: 246176 - Fibre Fibre planned maintenance in FTTH:Vumatel:Bryandale intermittant connection due to maintenacne until 11am logged on 15-Apr at 07:15 - Closed

Fibre Fibre planned maintenance may disrupt services in FTTH:Vumatel:Bryandale intermittant connection due to maintenacne until 11am logged on 15-Apr at 07:15

Start Date: 2019-04-15 07:15:24
End Date:
Status: Closed

Outage No: 245682 - Fibre services in the FTTH:Vumatel:Melville area may be inaccessible due to an outage. Logged on : 10-Apr 18:39 - Closed

Fibre services in the FTTH:Vumatel:Melville area may be inaccessible due to an outage. Logged on : 10-Apr 18:39

Start Date: 2019-04-10 18:39:54
End Date:
Status: Closed

Outage No: 245667 - Fibre services in the FTTH:SADV:Albermarle Country Estate. area may be inaccessible due to an outage. Logged on : 10-Apr 16:13 - Closed

Fibre services in the FTTH:SADV:Albermarle Country Estate. area may be inaccessible due to an outage. Logged on : 10-Apr 16:13

Start Date: 2019-04-10 16:13:49
End Date:
Status: Closed

Outage No: 245660 - .......... - Closed

..........

Start Date: 2019-04-10 15:18:39
End Date:
Status: Closed

Outage No: 245657 - Fibre services in the FTTH:SADV:Highveld Estate area may be inaccessible due to an outage. Logged on : 10-Apr 15:00 - Closed

Fibre services in the FTTH:SADV:Highveld Estate area may be inaccessible due to an outage. Logged on : 10-Apr 15:00

Start Date: 2019-04-10 15:00:54
End Date:
Status: Closed

Outage No: 245651 - Fibre services in the FTTH:Vumatel:Aurora, Racecourse & Altydegedacht area may be inaccessible due to an outage. Logged on : 10-Apr 13:17 - Closed

Fibre services in the FTTH:Vumatel:Aurora, Racecourse & Altydegedacht area may be inaccessible due to an outage. Logged on : 10-Apr 13:17

Start Date: 2019-04-10 13:17:49
End Date:
Status: Closed

Outage No: 245644 - Fibre services in the FTTH:Vumatel:All Areas:No Data Transfer area may be inaccessible due to an outage. Logged on : 10-Apr 12:02 - Closed

Fibre services in the FTTH:Vumatel:All Areas:No Data Transfer area may be inaccessible due to an outage. Logged on : 10-Apr 12:02

Start Date: 2019-04-10 12:02:59
End Date:
Status: Closed

Outage No: 245362 - RAIN LTE Usage only showing until the 05/04/2019 - Closed

RAIN LTE Usage only showing until the 05/04/2019

Start Date: 2019-04-08 07:59:24
End Date:
Status: Closed

Outage No: 245130 - Fibre services in the FTTH:Vumatel:Tudorpark-d1 area may be inaccessible due to an outage. Logged on : 05-Apr 15:05 - Closed

Fibre services in the FTTH:Vumatel:Tudorpark-d1 area may be inaccessible due to an outage. Logged on : 05-Apr 15:05

Start Date: 2019-04-05 15:05:09
End Date:
Status: Closed

Outage No: 245126 - Fibre services in the FTTH:Metro fibre:Sandhurst Gardens area may be inaccessible due to an outage. Logged on : 05-Apr 14:20 - Closed

Fibre services in the FTTH:Metro fibre:Sandhurst Gardens area may be inaccessible due to an outage. Logged on : 05-Apr 14:20

Start Date: 2019-04-05 14:20:34
End Date:
Status: Closed

Outage No: 245072 - Fibre services in the FTTH:Vumatel:Jukskei Park (AG1) area may be inaccessible due to an outage. Logged on : 05-Apr 07:29 - Closed

Fibre services in the FTTH:Vumatel:Jukskei Park (AG1) area may be inaccessible due to an outage. Logged on : 05-Apr 07:29

Start Date: 2019-04-05 07:29:49
End Date:
Status: Closed

Outage No: 244985 - Fibre services in the FTTH:Vumatel:Cosmos and 4th Avenues and 1st and 2nd Streets | Linden area may be inaccessible due to an outage. Logged on : 04-Apr 08:49 - Closed

Fibre services in the FTTH:Vumatel:Cosmos and 4th Avenues and 1st and 2nd Streets | Linden area may be inaccessible due to an outage. Logged on : 04-Apr 08:49

Start Date: 2019-04-04 08:49:49
End Date:
Status: Closed

Outage No: 244904 - Clients are unable to access Zimbra and POP Email - Closed

Clients are unable to access Zimbra and POP Email

Start Date: 2019-04-03 12:33:05
End Date:
Status: Closed

Outage No: 244816 - Fibre services in the FTTH:Vumatel:Honeyview 9 Deysel MDU | Honeydew Manor area may be inaccessible due to an outage. Logged on : 02-Apr 10:27 - Closed

Fibre services in the FTTH:Vumatel:Honeyview 9 Deysel MDU | Honeydew Manor area may be inaccessible due to an outage. Logged on : 02-Apr 10:27

Start Date: 2019-04-02 10:27:49
End Date:
Status: Closed

Outage No: 244807 - Fibre services in the FTTH:SADV:Inyati sands area may be inaccessible due to an outage. Logged on : 02-Apr 09:18 - Closed

Fibre services in the FTTH:SADV:Inyati sands area may be inaccessible due to an outage. Logged on : 02-Apr 09:18

Start Date: 2019-04-02 09:18:19
End Date:
Status: Closed

Outage No: 244703 - MWEB LTE outage affecting CellC LTE showing incorrect usage . Data has not been reset - Closed

MWEB LTE outage affecting CellC LTE showing incorrect usage . Data has not been reset

Start Date: 2019-04-01 09:26:54
End Date:
Status: Closed

Outage No: 244481 - Possible slow access on Telkom FTTH and ADSL - Closed

Possible slow access on Telkom FTTH and ADSL

Start Date: 2019-03-29 09:43:24
End Date:
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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