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Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 116797 - ADSL outage affecting greyville imax (031301, 031309) detected on 03-May at 02:21

ADSL services in the greyville imax (031301, 031309) area may be inaccessible due to an outage. Logged on : 03-May 02:21

Start Date: 2016-05-03 02:21:05
End Date:
Status: Open

Outage No: 116794 - ADSL outage affecting rosettenville (011435-011436) detected on 02-May at 20:56

ADSL services in the rosettenville (011435-011436) area may be inaccessible due to an outage. Logged on : 02-May 20:56

Start Date: 2016-05-02 20:56:05
End Date:
Status: Open

Outage No: 116774 - ADSL outage affecting mooinooi 2 (014574) detected on 02-May at 00:26 - Closed

ADSL services in the mooinooi 2 (014574) area may be inaccessible due to an outage. Logged on : 02-May 00:26

Start Date: 2016-05-02 00:26:05
End Date:
Status: Closed

Outage No: 116765 - ADSL outage affecting standerton msan 1 (017712, 017719) detected on 01-May at 18:01 - Closed

ADSL services in the standerton msan 1 (017712, 017719) area may be inaccessible due to an outage. Logged on : 01-May 18:01

Start Date: 2016-05-01 18:01:15
End Date:
Status: Closed

Outage No: 116764 - ADSL outage affecting volksrust msan 01 (017735) detected on 01-May at 18:01 - Closed

ADSL services in the volksrust msan 01 (017735) area may be inaccessible due to an outage. Logged on : 01-May 18:01

Start Date: 2016-05-01 18:01:15
End Date:
Status: Closed

Outage No: 116696 - ADSL outage affecting delfos msan (016986) detected on 30-Apr at 02:42 - Closed

ADSL services in the delfos msan (016986) area may be inaccessible due to an outage. Logged on : 30-Apr 02:42

Start Date: 2016-04-30 02:42:03
End Date:
Status: Closed

Outage No: 116695 - ADSL outage affecting eligwa park 3 imax (016932, 016982) detected on 30-Apr at 02:42 - Closed

ADSL services in the eligwa park 3 imax (016932, 016982) area may be inaccessible due to an outage. Logged on : 30-Apr 02:42

Start Date: 2016-04-30 02:42:01
End Date:
Status: Closed

Outage No: 116694 - ADSL outage affecting eligwa park msan 03 (016932, 016982) detected on 30-Apr at 02:42 - Closed

ADSL services in the eligwa park msan 03 (016932, 016982) area may be inaccessible due to an outage. Logged on : 30-Apr 02:42

Start Date: 2016-04-30 02:42:00
End Date:
Status: Closed

Outage No: 116693 - ADSL outage affecting eligwa park msan 2 (016932, 016982) detected on 30-Apr at 02:41 - Closed

ADSL services in the eligwa park msan 2 (016932, 016982) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:56
End Date:
Status: Closed

Outage No: 116692 - ADSL outage affecting vanderbijlpark msan 4 (016981) detected on 30-Apr at 02:41 - Closed

ADSL services in the vanderbijlpark msan 4 (016981) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:56
End Date:
Status: Closed

Outage No: 116691 - ADSL outage affecting vanderbijlpark msan 3 (016931, 016933, 016981) detected on 30-Apr at 02:41 - Closed

ADSL services in the vanderbijlpark msan 3 (016931, 016933, 016981) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:55
End Date:
Status: Closed

Outage No: 116690 - ADSL outage affecting vanderbijlpark msan 2 (016931, 016933, 016981) detected on 30-Apr at 02:41 - Closed

ADSL services in the vanderbijlpark msan 2 (016931, 016933, 016981) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:51
End Date:
Status: Closed

Outage No: 116689 - ADSL outage affecting vanderbijlpark imax (016931-016933, 016981) detected on 30-Apr at 02:41 - Closed

ADSL services in the vanderbijlpark imax (016931-016933, 016981) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:50
End Date:
Status: Closed

Outage No: 116688 - ADSL outage affecting eligwa park msan (016932, 016982) detected on 30-Apr at 02:41 - Closed

ADSL services in the eligwa park msan (016932, 016982) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:46
End Date:
Status: Closed

Outage No: 116687 - ADSL outage affecting vanderbijlpark msan 1 (016931, 016933, 016981) detected on 30-Apr at 02:41 - Closed

ADSL services in the vanderbijlpark msan 1 (016931, 016933, 016981) area may be inaccessible due to an outage. Logged on : 30-Apr 02:41

Start Date: 2016-04-30 02:41:40
End Date:
Status: Closed

Outage No: 116684 - ADSL outage affecting port edward (039311) detected on 30-Apr at 01:36 - Closed

ADSL services in the port edward (039311) area may be inaccessible due to an outage. Logged on : 30-Apr 01:36

Start Date: 2016-04-30 01:36:10
End Date:
Status: Closed

Outage No: 116627 - ADSL outage affecting roodepoort imax 2 (011760, 011763, 011766) detected on 28-Apr at 12:11 - Closed

ADSL services in the roodepoort imax 2 (011760, 011763, 011766) area may be inaccessible due to an outage. Logged on : 28-Apr 12:11

Start Date: 2016-04-28 12:11:10
End Date:
Status: Closed

Outage No: 116612 - ADSL outage affecting rexford (044384) detected on 28-Apr at 06:31 - Closed

ADSL services in the rexford (044384) area may be inaccessible due to an outage. Logged on : 28-Apr 06:31

Start Date: 2016-04-28 06:31:11
End Date:
Status: Closed

Outage No: 116586 - ADSL outage affecting ballito (032586, 032946, 532946) detected on 27-Apr at 06:56 - Closed

ADSL services in the ballito (032586, 032946, 532946) area may be inaccessible due to an outage. Logged on : 27-Apr 06:56

Start Date: 2016-04-27 06:56:10
End Date:
Status: Closed

Outage No: 116580 - ADSL outage affecting delfos msan (016986) detected on 27-Apr at 02:01 - Closed

ADSL services in the delfos msan (016986) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:37
End Date:
Status: Closed

Outage No: 116579 - ADSL outage affecting eligwa park 3 imax (016932, 016982) detected on 27-Apr at 02:01 - Closed

ADSL services in the eligwa park 3 imax (016932, 016982) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:35
End Date:
Status: Closed

Outage No: 116578 - ADSL outage affecting eligwa park msan 03 (016932, 016982) detected on 27-Apr at 02:01 - Closed

ADSL services in the eligwa park msan 03 (016932, 016982) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:34
End Date:
Status: Closed

Outage No: 116577 - ADSL outage affecting eligwa park msan 2 (016932, 016982) detected on 27-Apr at 02:01 - Closed

ADSL services in the eligwa park msan 2 (016932, 016982) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:32
End Date:
Status: Closed

Outage No: 116576 - ADSL outage affecting vanderbijlpark msan 4 (016981) detected on 27-Apr at 02:01 - Closed

ADSL services in the vanderbijlpark msan 4 (016981) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:32
End Date:
Status: Closed

Outage No: 116575 - ADSL outage affecting vanderbijlpark msan 3 (016931, 016933, 016981) detected on 27-Apr at 02:01 - Closed

ADSL services in the vanderbijlpark msan 3 (016931, 016933, 016981) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:31
End Date:
Status: Closed

Outage No: 116574 - ADSL outage affecting vanderbijlpark msan 2 (016931, 016933, 016981) detected on 27-Apr at 02:01 - Closed

ADSL services in the vanderbijlpark msan 2 (016931, 016933, 016981) area may be inaccessible due to an outage. Logged on : 27-Apr 02:01

Start Date: 2016-04-27 02:01:29
End Date:
Status: Closed

Outage No: 116561 - ADSL outage affecting aspen hill sdc e6a9a msan (011432, 011682) detected on 26-Apr at 21:01 - Closed

ADSL services in the aspen hill sdc e6a9a msan (011432, 011682) area may be inaccessible due to an outage. Logged on : 26-Apr 21:01

Start Date: 2016-04-26 21:01:05
End Date:
Status: Closed

Outage No: 116553 - ADSL outage affecting delmas msan (013665) detected on 26-Apr at 19:16 - Closed

ADSL services in the delmas msan (013665) area may be inaccessible due to an outage. Logged on : 26-Apr 19:16

Start Date: 2016-04-26 19:16:06
End Date:
Status: Closed

Outage No: 116545 - ADSL outage affecting volksrust msan 01 (017735) detected on 26-Apr at 17:31 - Closed

ADSL services in the volksrust msan 01 (017735) area may be inaccessible due to an outage. Logged on : 26-Apr 17:31

Start Date: 2016-04-26 17:31:05
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

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This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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