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Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 118122 - ADSL outage affecting birdswood imax (035786) detected on 26-May at 08:31

ADSL services in the birdswood imax (035786) area may be inaccessible due to an outage. Logged on : 26-May 08:31

Start Date: 2016-05-26 08:31:05
End Date:
Status: Open

Outage No: 118103 - ADSL outage affecting avante (011823, 011826) detected on 25-May at 13:56

ADSL services in the avante (011823, 011826) area may be inaccessible due to an outage. Logged on : 25-May 13:56

Start Date: 2016-05-25 13:56:06
End Date:
Status: Open

Outage No: 118099 - ADSL outage affecting doringkloof d26 msan (012667) detected on 25-May at 11:41

ADSL services in the doringkloof d26 msan (012667) area may be inaccessible due to an outage. Logged on : 25-May 11:41

Start Date: 2016-05-25 11:41:05
End Date:
Status: Open

Outage No: 118093 - ADSL outage affecting strand 6 (021850, 021853-021854) detected on 25-May at 10:11

ADSL services in the strand 6 (021850, 021853-021854) area may be inaccessible due to an outage. Logged on : 25-May 10:11

Start Date: 2016-05-25 10:11:06
End Date:
Status: Open

Outage No: 118102 - ADSL outage affecting naboomspruit msan 1 (014743) detected on 25-May at 13:16 - Closed

ADSL services in the naboomspruit msan 1 (014743) area may be inaccessible due to an outage. Logged on : 25-May 13:16

Start Date: 2016-05-25 13:16:05
End Date:
Status: Closed

Outage No: 118098 - ADSL outage affecting avante (011823, 011826) detected on 25-May at 11:36 - Closed

ADSL services in the avante (011823, 011826) area may be inaccessible due to an outage. Logged on : 25-May 11:36

Start Date: 2016-05-25 11:36:05
End Date:
Status: Closed

Outage No: 118078 - ADSL outage affecting pearl valley isam 02 (021867) detected on 25-May at 01:31 - Closed

ADSL services in the pearl valley isam 02 (021867) area may be inaccessible due to an outage. Logged on : 25-May 01:31

Start Date: 2016-05-25 01:31:15
End Date:
Status: Closed

Outage No: 118047 - ADSL outage affecting inchanga (031783) detected on 24-May at 11:51 - Closed

ADSL services in the inchanga (031783) area may be inaccessible due to an outage. Logged on : 24-May 11:51

Start Date: 2016-05-24 11:51:01
End Date:
Status: Closed

Outage No: 118036 - ADSL outage affecting lynwood glen d30 msan (012348, 012361, 012365) detected on 24-May at 07:56 - Closed

ADSL services in the lynwood glen d30 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:56

Start Date: 2016-05-24 07:56:16
End Date:
Status: Closed

Outage No: 118034 - ADSL outage affecting waterkloof sdc c28u msan 1 (012340, 012346, 012460) detected on 24-May at 07:56 - Closed

ADSL services in the waterkloof sdc c28u msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 24-May 07:56

Start Date: 2016-05-24 07:56:15
End Date:
Status: Closed

Outage No: 118033 - ADSL outage affecting waterkloof sdc c19 msan1 (012340, 012346, 012460) detected on 24-May at 07:56 - Closed

ADSL services in the waterkloof sdc c19 msan1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 24-May 07:56

Start Date: 2016-05-24 07:56:11
End Date:
Status: Closed

Outage No: 118032 - ADSL outage affecting waterkloof sdc c15 msan 1 (012340, 012346, 012460) detected on 24-May at 07:56 - Closed

ADSL services in the waterkloof sdc c15 msan 1 (012340, 012346, 012460) area may be inaccessible due to an outage. Logged on : 24-May 07:56

Start Date: 2016-05-24 07:56:10
End Date:
Status: Closed

Outage No: 118030 - ADSL outage affecting lynnwood glen j11 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen j11 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:35
End Date:
Status: Closed

Outage No: 118029 - ADSL outage affecting lynnwood glen msan 10 (012348, 012361) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen msan 10 (012348, 012361) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:35
End Date:
Status: Closed

Outage No: 118028 - ADSL outage affecting lynnwood glen a21a2 msan 01 (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen a21a2 msan 01 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:31
End Date:
Status: Closed

Outage No: 118027 - ADSL outage affecting lynnwood glen a23a1 msan 1 (012347-012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen a23a1 msan 1 (012347-012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:31
End Date:
Status: Closed

Outage No: 118026 - ADSL outage affecting lynnwood glen k7 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen k7 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:31
End Date:
Status: Closed

Outage No: 118025 - ADSL outage affecting lynnwoodglen j11a5 msan (012348, 012361, 012365, 012368) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwoodglen j11a5 msan (012348, 012361, 012365, 012368) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:30
End Date:
Status: Closed

Outage No: 118024 - ADSL outage affecting lynnwood glen h4 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen h4 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:30
End Date:
Status: Closed

Outage No: 118023 - ADSL outage affecting lynnwood glen sdc e5 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen sdc e5 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:26
End Date:
Status: Closed

Outage No: 118022 - ADSL outage affecting lynnwood glen b10a3 msan 1 (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen b10a3 msan 1 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:26
End Date:
Status: Closed

Outage No: 118021 - ADSL outage affecting erasmusrand g7a6 msan 1 (012347) detected on 24-May at 07:51 - Closed

ADSL services in the erasmusrand g7a6 msan 1 (012347) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:25
End Date:
Status: Closed

Outage No: 118020 - ADSL outage affecting lynnwood glen a28 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen a28 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:25
End Date:
Status: Closed

Outage No: 118019 - ADSL outage affecting lynnwood glen j1 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen j1 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:25
End Date:
Status: Closed

Outage No: 118018 - ADSL outage affecting lynnwood glen g28 msan (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen g28 msan (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:22
End Date:
Status: Closed

Outage No: 118017 - ADSL outage affecting lynnwood glen msan 7 (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen msan 7 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:21
End Date:
Status: Closed

Outage No: 118016 - ADSL outage affecting lynnwood glen msan 8 (012348, 012361, 012365) detected on 24-May at 07:51 - Closed

ADSL services in the lynnwood glen msan 8 (012348, 012361, 012365) area may be inaccessible due to an outage. Logged on : 24-May 07:51

Start Date: 2016-05-24 07:51:21
End Date:
Status: Closed

Outage No: 118004 - ADSL outage affecting vanrhynsdorp (027219) detected on 24-May at 03:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 24-May 03:11

Start Date: 2016-05-24 03:11:05
End Date:
Status: Closed

Outage No: 117990 - ADSL outage affecting sunward park imax 1 (011896, 011913) detected on 23-May at 21:51 - Closed

ADSL services in the sunward park imax 1 (011896, 011913) area may be inaccessible due to an outage. Logged on : 23-May 21:51

Start Date: 2016-05-23 21:51:10
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

Outage No: 118097 - .......... - Closed

..........

Start Date: 2016-05-25 11:07:00
End Date: 2016-05-25 15:24:11
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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