Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Outage No: 148271 - ADSL services in the leeusig 7 (021422-021424, 021426, 521423, 521426, 621462) area may be inaccessible due to an outage. Logged on : 17-Aug 09:26

ADSL services in the leeusig 7 (021422-021424, 021426, 521423, 521426, 621462) area may be inaccessible due to an outage. Logged on : 17-Aug 09:26

Start Date: 2017-08-17 09:26:05
End Date:
Status: Open

Outage No: 148268 - ADSL services in the crawford d7 isam 2 (021696-021697) area may be inaccessible due to an outage. Logged on : 17-Aug 08:56

ADSL services in the crawford d7 isam 2 (021696-021697) area may be inaccessible due to an outage. Logged on : 17-Aug 08:56

Start Date: 2017-08-17 08:56:06
End Date:
Status: Open

Outage No: 148263 - ADSL services in the darling (022492) area may be inaccessible due to an outage. Logged on : 17-Aug 06:16

ADSL services in the darling (022492) area may be inaccessible due to an outage. Logged on : 17-Aug 06:16

Start Date: 2017-08-17 06:16:06
End Date:
Status: Open

Outage No: 148262 - ADSL services in the yzerfontein (022451) area may be inaccessible due to an outage. Logged on : 17-Aug 06:16

ADSL services in the yzerfontein (022451) area may be inaccessible due to an outage. Logged on : 17-Aug 06:16

Start Date: 2017-08-17 06:16:05
End Date:
Status: Open

Outage No: 148256 - ADSL services in the rosebank boundary s1s3 msan (011268, 011327, 011442, 011447, 011788, 011880) area may be inaccessible due to an outage. Logged on : 16-Aug 23:46

ADSL services in the rosebank boundary s1s3 msan (011268, 011327, 011442, 011447, 011788, 011880) area may be inaccessible due to an outage. Logged on : 16-Aug 23:46

Start Date: 2017-08-16 23:46:05
End Date:
Status: Open

Outage No: 148250 - ADSL services in the carlswald north estate msan 1 (011468, 011702) area may be inaccessible due to an outage. Logged on : 16-Aug 21:16

ADSL services in the carlswald north estate msan 1 (011468, 011702) area may be inaccessible due to an outage. Logged on : 16-Aug 21:16

Start Date: 2017-08-16 21:16:11
End Date:
Status: Open

Outage No: 148267 - ADSL services in the anerly (039681) area may be inaccessible due to an outage. Logged on : 17-Aug 08:26 - Closed

ADSL services in the anerly (039681) area may be inaccessible due to an outage. Logged on : 17-Aug 08:26

Start Date: 2017-08-17 08:26:05
End Date:
Status: Closed

Outage No: 148214 - ADSL services in the hayfields isam 2 (033396) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51 - Closed

ADSL services in the hayfields isam 2 (033396) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51

Start Date: 2017-08-16 08:51:16
End Date:
Status: Closed

Outage No: 148213 - ADSL services in the ashburton (033326) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51 - Closed

ADSL services in the ashburton (033326) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51

Start Date: 2017-08-16 08:51:16
End Date:
Status: Closed

Outage No: 148212 - ADSL services in the ladysmith (036631, 036635, 036637, 536637) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51 - Closed

ADSL services in the ladysmith (036631, 036635, 036637, 536637) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51

Start Date: 2017-08-16 08:51:16
End Date:
Status: Closed

Outage No: 148211 - ADSL services in the mandlazini imax (035798) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51 - Closed

ADSL services in the mandlazini imax (035798) area may be inaccessible due to an outage. Logged on : 16-Aug 08:51

Start Date: 2017-08-16 08:51:15
End Date:
Status: Closed

Outage No: 148201 - ADSL services in the phalaborwa 2 (015781) area may be inaccessible due to an outage. Logged on : 16-Aug 08:16 - Closed

ADSL services in the phalaborwa 2 (015781) area may be inaccessible due to an outage. Logged on : 16-Aug 08:16

Start Date: 2017-08-16 08:16:05
End Date:
Status: Closed

Outage No: 148170 - ADSL services in the meer en see 2 (035753, 535753) area may be inaccessible due to an outage. Logged on : 15-Aug 14:41 - Closed

ADSL services in the meer en see 2 (035753, 535753) area may be inaccessible due to an outage. Logged on : 15-Aug 14:41

Start Date: 2017-08-15 14:41:10
End Date:
Status: Closed

Outage No: 148147 - ADSL services in the rhodes drive g27 (021671, 021674, 021683) area may be inaccessible due to an outage. Logged on : 15-Aug 00:51 - Closed

ADSL services in the rhodes drive g27 (021671, 021674, 021683) area may be inaccessible due to an outage. Logged on : 15-Aug 00:51

Start Date: 2017-08-15 00:51:20
End Date:
Status: Closed

Outage No: 148142 - ADSL outage affecting multiple areas detected on 14-Aug 23:56 - Closed

ADSL services in the oudtshoorn imax 1 (044272, 044279), deal party imax 1 (041486), george 3 (044873-044874, 044884), quarry lake (043721, 043726), sidwell (041451, 041453), george 4 (044873-044874, 044884), knysna 3 (044382), rst2 - uknp (044382), plettenbergbaai 2 (044533), sandkraal (044875), oudtshoorn imax 2 (044272, 044279), danabaai imax (044698), rst1 - earf (044873-044874), glentana (044879), dalmeida (044693, 544693), rst3 - utam (044874, 044878), mosselbaai 2 (044690-044691), plettenbergbaai 1 (044533), north end 2 (041484, 041487), north end (041484, 041487), north end imax_1 (041484, 041487), sedgefield (044343, 544343), sedgefield 2 (044343), cola beach 3 (044343), cola beach 2 (044343), redhouse (041463), cola beach, bethelsdorp (041481-041482, 541481), knysna 1 (044382, 544382), sidwell 2 (041451, 041453), rst1 - ubel (044387), brenton imax 1 (044381), rst2 - heit(a1) (044693), pezula 2 (044384), denneoord, rexford (044384), dalmeida imax (044693), rst2 - savu, pacaltsdorp imax_1 (044878), herolds baai (044872), hornlee (044385), tripple point imax (043748), malabar imax 1 (041457), highway 2 (044388), new brighton (041454), george industrial imax (044873), rst1 - rrbr(c7a1) (044696), kleinkranz (044882), hoekwil (044850), rst1 - wne(a24a4) (044877), calitzdorp (044213), kleinkranz 3 (044882), queenstown (045838-045839, 545839), rst2 - kwge(a1) (044873-044874, 044884), victoria bay 3 (044889), victoria bay (044889), bridgeton (044279), keurboomsrivier (044535), langenberg mall, rst1 - uwtd (044535), rst1 - ubrd (044533), highway (044388), rheenendal 2 (044389), loeriepark (044871), uniondale (044752), buffelsbaai (044383), rst2 - wnsh(a1) (044877), waboomskraal (044886), rst1 - bwbh(k23a8) (041466-041467), aloes (041461), algoa park imax (041452, 041456), kleinberg, swartkops sr (041466-041467), phantom pass 2 (044386), pezula (044384), pinelake marina (044343), kleinkranz 2 (044882), motherwell west (041462), wilderness (044877), blanco 2 (044870), rst1 - ppcu(d5a15) (044693), rst1 - legr(pcd05) (044878), sedgefield 2 (044343), danabaai imax (044698), george industrial imax (044873-044874, 044884), algoa park (041452, 041456), kleinberg, malabar imax 1 (041457), NULL, NULL, rst1 - rrbr(c7a1) (044696), NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, NULL, uniondale, george?3, bethelsdorp (041481-041482), rst1 - ubel (044386-044387), rst2 - uknp, keurboomsrivier (044535), rst1 - wne(a24a4) (044877) area may be inaccessible due to an outage. Logged on : 14-Aug 23:56

Start Date: 2017-08-14 23:56:11
End Date:
Status: Closed

Outage No: 148137 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 14-Aug 22:11 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 14-Aug 22:11

Start Date: 2017-08-14 22:11:05
End Date:
Status: Closed

Outage No: 148136 - ADSL services in the carlswald north estate msan 1 (011468, 011702) area may be inaccessible due to an outage. Logged on : 14-Aug 21:36 - Closed

ADSL services in the carlswald north estate msan 1 (011468, 011702) area may be inaccessible due to an outage. Logged on : 14-Aug 21:36

Start Date: 2017-08-14 21:36:05
End Date:
Status: Closed

Outage No: 148131 - ADSL services in the moreleta park msan gpon 1 area may be inaccessible due to an outage. Logged on : 14-Aug 19:11 - Closed

ADSL services in the moreleta park msan gpon 1 area may be inaccessible due to an outage. Logged on : 14-Aug 19:11

Start Date: 2017-08-14 19:11:06
End Date:
Status: Closed

Outage No: 148102 - ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 14-Aug 06:55 - Closed

ADSL services in the vanrhynsdorp (027219) area may be inaccessible due to an outage. Logged on : 14-Aug 06:55

Start Date: 2017-08-14 06:55:20
End Date:
Status: Closed

Outage No: 148093 - ADSL services in the fourways golf park msan 03 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 13-Aug 23:51 - Closed

ADSL services in the fourways golf park msan 03 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 13-Aug 23:51

Start Date: 2017-08-13 23:51:10
End Date:
Status: Closed

Outage No: 148092 - ADSL services in the fourways golf park msan 01 (011465, 011467, 011511, 011705) area may be inaccessible due to an outage. Logged on : 13-Aug 23:51 - Closed

ADSL services in the fourways golf park msan 01 (011465, 011467, 011511, 011705) area may be inaccessible due to an outage. Logged on : 13-Aug 23:51

Start Date: 2017-08-13 23:51:06
End Date:
Status: Closed

Outage No: 148091 - ADSL services in the fourways golf park msan 02 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 13-Aug 23:51 - Closed

ADSL services in the fourways golf park msan 02 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 13-Aug 23:51

Start Date: 2017-08-13 23:51:05
End Date:
Status: Closed

Outage No: 148034 - ADSL services in the faerie glen gpon msan 01 area may be inaccessible due to an outage. Logged on : 13-Aug 01:56 - Closed

ADSL services in the faerie glen gpon msan 01 area may be inaccessible due to an outage. Logged on : 13-Aug 01:56

Start Date: 2017-08-13 01:56:11
End Date:
Status: Closed

Outage No: 148032 - ADSL services in the sasolburg a31 msan 01 (016973, 016976) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56 - Closed

ADSL services in the sasolburg a31 msan 01 (016973, 016976) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56

Start Date: 2017-08-13 01:56:11
End Date:
Status: Closed

Outage No: 148030 - ADSL services in the durban north c20b1 isam 1 (031563-031564, 031573) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56 - Closed

ADSL services in the durban north c20b1 isam 1 (031563-031564, 031573) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56

Start Date: 2017-08-13 01:56:11
End Date:
Status: Closed

Outage No: 148028 - ADSL services in the clareinch gpon isam 1 area may be inaccessible due to an outage. Logged on : 13-Aug 01:56 - Closed

ADSL services in the clareinch gpon isam 1 area may be inaccessible due to an outage. Logged on : 13-Aug 01:56

Start Date: 2017-08-13 01:56:11
End Date:
Status: Closed

Outage No: 148026 - ADSL services in the doringkloof msan a6 (012667) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56 - Closed

ADSL services in the doringkloof msan a6 (012667) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56

Start Date: 2017-08-13 01:56:10
End Date:
Status: Closed

Outage No: 148024 - ADSL services in the baronetcy sdc q8 isam 1 (021558-021559) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56 - Closed

ADSL services in the baronetcy sdc q8 isam 1 (021558-021559) area may be inaccessible due to an outage. Logged on : 13-Aug 01:56

Start Date: 2017-08-13 01:56:06
End Date:
Status: Closed

Outage No: 148016 - ADSL services in the randburg msan 08 (011285, 011326, 011403, 011781, 011787, 011789, 011886) area may be inaccessible due to an outage. Logged on : 12-Aug 19:11 - Closed

ADSL services in the randburg msan 08 (011285, 011326, 011403, 011781, 011787, 011789, 011886) area may be inaccessible due to an outage. Logged on : 12-Aug 19:11

Start Date: 2017-08-12 19:11:05
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 148216 - Fixed Ip members may experience connectivity or data transfer issues

Fixed Ip members may experience connectivity or data transfer issues

Start Date: 2017-08-16 09:51:45
End Date:
Status: Open

Outage No: 147462 - Telkom LTE - Certain members using Telkom LTE are unable to POP/IMAP or access Zimbra

Telkom LTE - Certain members using Telkom LTE are unable to POP/IMAP or access Zimbra

Start Date: 2017-08-02 12:01:45
End Date:
Status: Open

Outage No: 147607 - Fibre services in the FTTH: Fibrehoods Sandton Glen complex down area may be inaccessible due to an outage. Logged on : 04-Aug 14:21 - Closed

Fibre services in the FTTH: Fibrehoods Sandton Glen complex down area may still be inaccessible due to an outage. Logged on : 04-Aug 14:21 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-08-04 14:21:41
End Date:
Status: Closed

Outage No: 146834 - Fibre services in the FTTH Vumatel : Tamboerskloof & Orangezight area may be inaccessible due to an outage. Logged on : 21-Jul 21:32 - Closed

Fibre services in the FTTH Vumatel : Tamboerskloof & Orangezight area may still be inaccessible due to an outage. Logged on : 21-Jul 21:32 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-07-21 21:32:15
End Date:
Status: Closed

Outage No: 145667 - Octotel maintenance causing and hour downtime between midnight and 3AM - Closed

Octotel maintenance causing and hour downtime between midnight and 3AM

Start Date: 2017-07-04 13:57:35
End Date:
Status: Closed

Outage No: 145576 - ADSL connectivity issues in the Kimberley and surrounding areas (053 & 054) - Closed

ADSL connectivity issues in the Kimberley and surrounding areas (053 & 054)

Start Date: 2017-07-03 14:58:15
End Date:
Status: Closed

Outage No: 145337 - Fibre outage affecting FTTH Octotel in the green point & sea point areas problemactic Updated on : 30-Jun 14:12 - Closed

Fibre services in the FTTH Octotel in the green point & sea point areas problemactic area may still be inaccessible due to an outage. Logged on : 30-Jun 08:40 Updated on : 30-Jun 14:12

Start Date: 2017-06-30 08:40:50
End Date:
Status: Closed

Outage No: 145204 - Fibrehoods members may experience slow speeds or data transfer issues. Our engineers are investigating. - Closed

Fibrehoods members may experience slow speeds or data transfer issues. Our engineers are investigating.

Start Date: 2017-06-27 17:49:36
End Date:
Status: Closed

Outage No: 144850 - Fibre services in the FTTH : Frogfoot : Constantia/Silverhurst area may be inaccessible due to an outage. Logged on : 20-Jun 22:07 - Closed

Fibre services in the FTTH : Frogfoot : Constantia/Silverhurst area may still be inaccessible due to an outage. Logged on : 20-Jun 22:07 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-06-20 22:07:37
End Date:
Status: Closed

Outage No: 144332 - MWEB members may experience difficulty accessing emails via the Zimbra online portal. Our engineers are investigating. - Closed

MWEB members may experience difficulty accessing emails via the Zimbra online portal. Our engineers are investigating.

Start Date: 2017-06-09 09:47:35
End Date:
Status: Closed

Outage No: 144262 - ${outageApi.getAffectedServices()} services in the Frogfoot fibre Constantia down for maintenance from 21.00 until 23.00 area may be inaccessible due to an outage. Logged on : 08-Jun 21:01 - Closed

${outageApi.getAffectedServices()} services in the Frogfoot fibre Constantia down for maintenance from 21.00 until 23.00 area may still be inaccessible due to an outage. Logged on : 08-Jun 21:01 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-06-08 21:01:15
End Date:
Status: Closed

Outage No: 143568 - Fibre services in the Vumatel Parkhurst down area may be inaccessible due to an outage. Logged on : 28-May 16:32 - Closed

Fibre services in the Vumatel Parkhurst down area may still be inaccessible due to an outage. Logged on : 28-May 16:32 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-05-28 16:32:45
End Date:
Status: Closed

Outage No: 142386 - Fibre services in the Mitsol Umhlanga fibre maintenance from 21:00 until 06:00 area may be inaccessible due to an outage. Logged on : 11-May 21:00 - Closed

Fibre services in the Mitsol Umhlanga fibre maintenance from 21:00 until 06:00 area may still be inaccessible due to an outage. Logged on : 11-May 21:00 Updated on : ${outageApi.getOutageUpdateDate()} ${outageApi.getOutageUpdateTime()}

Start Date: 2017-05-11 21:00:00
End Date:
Status: Closed

Outage No: 134036 - .......... - Closed

..........

Start Date: 2017-01-03 18:15:15
End Date:
Status: Closed

Outage No: 125457 - .......... - Closed

..........

Start Date: 2016-09-30 08:17:05
End Date:
Status: Closed

Outage No: 124108 - Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated. - Closed

Certain members may receive intermittent SMTP auth popups even though the login information is correct. This has been escalated.

Start Date: 2016-09-12 17:44:10
End Date:
Status: Closed

Outage No: 115253 - There is currently a delay in account changes including password and product changes. - Closed

There is currently a delay in account changes including password and product changes.

Start Date: 2016-04-04 16:28:05
End Date:
Status: Closed

Outage No: 111320 - Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending. - Closed

Certain members may experience delays of up to 30 minutes when receiving emails. Engineers are attending.

Start Date: 2016-02-11 13:37:00
End Date:
Status: Closed

Outage No: 148237 - Fibre outage affecting FTTH : Vumatel : Bryanston East & Chapel Avenue Kingsbridge Estate resolved on 17-Aug at 09:01 - Closed

Fibre services in the FTTH : Vumatel : Bryanston East & Chapel Avenue Kingsbridge Estate area may be inaccessible due to an outage. Logged on : 16-Aug 15:41 Closed on : 17-Aug 09:01

Start Date: 2017-08-16 15:41:35
End Date: 2017-08-17 09:01:50
Status: Closed

Outage No: 148217 - Fibre outage affecting FTTH: Octotel fibre Sea point and Vredehoek areas slow resolved on 17-Aug at 09:03 - Closed

Fibre services in the FTTH: Octotel fibre Sea point and Vredehoek areas slow area may be inaccessible due to an outage. Logged on : 16-Aug 10:53 Closed on : 17-Aug 09:03

Start Date: 2017-08-16 10:53:40
End Date: 2017-08-17 09:03:20
Status: Closed

Outage No: 148173 - Fixed IP members may experience intermittent connectivity issues, our engineers are investigating. - Closed

Fixed IP members may experience intermittent connectivity issues, our engineers are investigating.

Start Date: 2017-08-15 15:01:25
End Date: 2017-08-15 17:22:26
Status: Closed

Outage No: 148167 - Fibre outage affecting FTTH : Fibrehoods : Bryanston, KesingtonB, Vandia Grove, Danielbrink, Ferndale & Brynbrink resolved on 16-Aug at 15:44 - Closed

Fibre services in the FTTH : Fibrehoods : Bryanston, KesingtonB, Vandia Grove, Danielbrink, Ferndale & Brynbrink area may be inaccessible due to an outage. Logged on : 15-Aug 14:05 Closed on : 16-Aug 15:44

Start Date: 2017-08-15 14:05:35
End Date: 2017-08-16 15:44:21
Status: Closed

Outage No: 148164 - Fibre outage affecting FTTH: Fibrerhoods Northriding problemtic resolved on 15-Aug at 12:26 - Closed

Fibre services in the FTTH: Fibrerhoods Northriding problemtic area may be inaccessible due to an outage. Logged on : 15-Aug 11:04 Closed on : 15-Aug 12:26

Start Date: 2017-08-15 11:04:35
End Date: 2017-08-15 12:26:06
Status: Closed

Outage No: 148129 - Fibre outage affecting FTTH : Vumatel : Paulshof & Chapel Avenue Kingsbridge Estate resolved on 16-Aug at 10:21 - Closed

Fibre services in the FTTH : Vumatel : Paulshof & Chapel Avenue Kingsbridge Estate area may be inaccessible due to an outage. Logged on : 14-Aug 18:04 Closed on : 16-Aug 10:21

Start Date: 2017-08-14 18:04:25
End Date: 2017-08-16 10:21:52
Status: Closed

Outage No: 148126 - Fibre outage affecting FTTH : Fibrehoods : Northriding resolved on 14-Aug at 19:34 - Closed

Fibre services in the FTTH : Fibrehoods : Northriding area may be inaccessible due to an outage. Logged on : 14-Aug 16:11 Closed on : 14-Aug 19:34

Start Date: 2017-08-14 16:11:15
End Date: 2017-08-14 19:34:30
Status: Closed

Outage No: 148075 - .......... - Closed

..........

Start Date: 2017-08-13 15:08:35
End Date: 2017-08-14 07:46:35
Status: Closed

Outage No: 147989 - Fibre outage affecting FTTH : Fibrehoods : Radiokop ** Possible ** resolved on 12-Aug at 08:51 - Closed

Fibre services in the FTTH : Fibrehoods : Radiokop ** Possible ** area may be inaccessible due to an outage. Logged on : 11-Aug 20:31 Closed on : 12-Aug 08:51

Start Date: 2017-08-11 20:31:40
End Date: 2017-08-12 08:51:30
Status: Closed

Disclaimer

This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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