Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 218207 - ADSL services in the pelican park (021396) area may be inaccessible due to an outage. Logged on : 16-Feb 00:14

ADSL services in the pelican park (021396) area may be inaccessible due to an outage. Logged on : 16-Feb 00:14

Start Date: 2019-02-16 00:14:27
End Date:
Status: Open

Outage No: 218202 - ADSL services in the rynsoord imax (011423) area may be inaccessible due to an outage. Logged on : 15-Feb 23:29

ADSL services in the rynsoord imax (011423) area may be inaccessible due to an outage. Logged on : 15-Feb 23:29

Start Date: 2019-02-15 23:29:09
End Date:
Status: Open

Outage No: 218198 - ADSL services in the tyger valley msan 3 (012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

ADSL services in the tyger valley msan 3 (012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

Start Date: 2019-02-15 22:39:14
End Date:
Status: Open

Outage No: 218197 - ADSL services in the tyger valley msan 2 (012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

ADSL services in the tyger valley msan 2 (012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

Start Date: 2019-02-15 22:39:09
End Date:
Status: Open

Outage No: 218196 - ADSL services in the silverlakes b15 msan 1 (012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

ADSL services in the silverlakes b15 msan 1 (012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

Start Date: 2019-02-15 22:39:09
End Date:
Status: Open

Outage No: 218195 - ADSL services in the tyger valley msan 1 (012345, 012807, 012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

ADSL services in the tyger valley msan 1 (012345, 012807, 012809) area may be inaccessible due to an outage. Logged on : 15-Feb 22:39

Start Date: 2019-02-15 22:39:05
End Date:
Status: Open

Outage No: 218192 - ADSL services in the leraatsfontein 2 (013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 15-Feb 21:59

ADSL services in the leraatsfontein 2 (013656, 013692, 013697) area may be inaccessible due to an outage. Logged on : 15-Feb 21:59

Start Date: 2019-02-15 21:59:09
End Date:
Status: Open

Outage No: 218191 - ADSL services in the howick isam 1 (033330, 033386) area may be inaccessible due to an outage. Logged on : 15-Feb 21:59

ADSL services in the howick isam 1 (033330, 033386) area may be inaccessible due to an outage. Logged on : 15-Feb 21:59

Start Date: 2019-02-15 21:59:09
End Date:
Status: Open

Outage No: 218190 - ADSL services in the howick 2 (033330) area may be inaccessible due to an outage. Logged on : 15-Feb 21:59

ADSL services in the howick 2 (033330) area may be inaccessible due to an outage. Logged on : 15-Feb 21:59

Start Date: 2019-02-15 21:59:09
End Date:
Status: Open

Outage No: 218180 - ADSL services in the maroeladal msan 2 (011469) area may be inaccessible due to an outage. Logged on : 15-Feb 18:29

ADSL services in the maroeladal msan 2 (011469) area may be inaccessible due to an outage. Logged on : 15-Feb 18:29

Start Date: 2019-02-15 18:29:09
End Date:
Status: Open

Outage No: 218172 - ADSL services in the clare estate isam 1 (031269) area may be inaccessible due to an outage. Logged on : 15-Feb 17:14

ADSL services in the clare estate isam 1 (031269) area may be inaccessible due to an outage. Logged on : 15-Feb 17:14

Start Date: 2019-02-15 17:14:09
End Date:
Status: Open

Outage No: 218168 - ADSL services in the rst3 - dbxe(x5) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Feb 15:39

ADSL services in the rst3 - dbxe(x5) (021975-021976, 021979) area may be inaccessible due to an outage. Logged on : 15-Feb 15:39

Start Date: 2019-02-15 15:39:09
End Date:
Status: Open

Outage No: 216978 - ADSL services in the krugersdorp msan 03 (011660, 011665, 011953) area may be inaccessible due to an outage. Logged on : 14-Feb 07:02

ADSL services in the krugersdorp msan 03 (011660, 011665, 011953) area may be inaccessible due to an outage. Logged on : 14-Feb 07:02

Start Date: 2019-02-14 07:02:38
End Date:
Status: Open

Outage No: 218194 - ADSL services in the pelican park (021396) area may be inaccessible due to an outage. Logged on : 15-Feb 22:14 - Closed

ADSL services in the pelican park (021396) area may be inaccessible due to an outage. Logged on : 15-Feb 22:14

Start Date: 2019-02-15 22:14:09
End Date:
Status: Closed

Outage No: 218185 - ADSL services in the masoheng (016592) area may be inaccessible due to an outage. Logged on : 15-Feb 19:14 - Closed

ADSL services in the masoheng (016592) area may be inaccessible due to an outage. Logged on : 15-Feb 19:14

Start Date: 2019-02-15 19:14:09
End Date:
Status: Closed

Outage No: 218184 - ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 15-Feb 19:14 - Closed

ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 15-Feb 19:14

Start Date: 2019-02-15 19:14:09
End Date:
Status: Closed

Outage No: 218162 - ADSL services in the katlehong imax (011860, 011905) area may be inaccessible due to an outage. Logged on : 15-Feb 14:14 - Closed

ADSL services in the katlehong imax (011860, 011905) area may be inaccessible due to an outage. Logged on : 15-Feb 14:14

Start Date: 2019-02-15 14:14:14
End Date:
Status: Closed

Outage No: 217730 - ADSL services in the featherbrooke d2b3a msan 01 (011662) area may be inaccessible due to an outage. Logged on : 14-Feb 16:29 - Closed

ADSL services in the featherbrooke d2b3a msan 01 (011662) area may be inaccessible due to an outage. Logged on : 14-Feb 16:29

Start Date: 2019-02-14 16:29:09
End Date:
Status: Closed

Outage No: 217729 - ADSL services in the featherbrooke d2b3a msan 02 (011662) area may be inaccessible due to an outage. Logged on : 14-Feb 16:29 - Closed

ADSL services in the featherbrooke d2b3a msan 02 (011662) area may be inaccessible due to an outage. Logged on : 14-Feb 16:29

Start Date: 2019-02-14 16:29:09
End Date:
Status: Closed

Outage No: 217728 - ADSL services in the honeydew gpon msan 01 area may be inaccessible due to an outage. Logged on : 14-Feb 16:29 - Closed

ADSL services in the honeydew gpon msan 01 area may be inaccessible due to an outage. Logged on : 14-Feb 16:29

Start Date: 2019-02-14 16:29:09
End Date:
Status: Closed

Outage No: 217726 - ADSL services in the benmore gardens gpon msan 02 area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the benmore gardens gpon msan 02 area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:14
End Date:
Status: Closed

Outage No: 217725 - ADSL services in the benmore gardens sdc b15a2 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the benmore gardens sdc b15a2 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:14
End Date:
Status: Closed

Outage No: 217724 - ADSL services in the newton park d5a2 isam 1 (041364-041365) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the newton park d5a2 isam 1 (041364-041365) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:14
End Date:
Status: Closed

Outage No: 217723 - ADSL services in the newton park d2a2 isam 1 (041364-041365) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the newton park d2a2 isam 1 (041364-041365) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:14
End Date:
Status: Closed

Outage No: 217722 - ADSL services in the benmore gardens gpon msan 01 area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the benmore gardens gpon msan 01 area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:14
End Date:
Status: Closed

Outage No: 217721 - ADSL services in the benmore gardens sdc b15a1 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the benmore gardens sdc b15a1 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:09
End Date:
Status: Closed

Outage No: 217720 - ADSL services in the henley on klip imax 1 (016366) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the henley on klip imax 1 (016366) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:09
End Date:
Status: Closed

Outage No: 217719 - ADSL services in the benmore gardens msan 08 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24 - Closed

ADSL services in the benmore gardens msan 08 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 14-Feb 16:24

Start Date: 2019-02-14 16:24:05
End Date:
Status: Closed

Outage No: 217718 - ADSL services in the pelican park isam 02 (021396) area may be inaccessible due to an outage. Logged on : 14-Feb 16:19 - Closed

ADSL services in the pelican park isam 02 (021396) area may be inaccessible due to an outage. Logged on : 14-Feb 16:19

Start Date: 2019-02-14 16:19:49
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 217072 - Fibre services in the FTTH: Vumatel fibre Outage - Craigtowne area may be inaccessible due to an outage. Logged on : 14-Feb 08:56 - Closed

Fibre services in the FTTH: Vumatel fibre Outage - Craigtowne area may be inaccessible due to an outage. Logged on : 14-Feb 08:56

Start Date: 2019-02-14 08:56:09
End Date:
Status: Closed

Outage No: 217071 - Fibre services in the FTTH: Vumatel fibre break - Nora area may be inaccessible due to an outage. Logged on : 14-Feb 08:54 - Closed

Fibre services in the FTTH: Vumatel fibre break - Nora area may be inaccessible due to an outage. Logged on : 14-Feb 08:54

Start Date: 2019-02-14 08:54:09
End Date:
Status: Closed

Outage No: 215528 - Fibre services in the FTTH:Vuma Aerial:Glenhazel area may be inaccessible due to an outage. Logged on : 13-Feb 10:19 - Closed

Fibre services in the FTTH:Vuma Aerial:Glenhazel area may be inaccessible due to an outage. Logged on : 13-Feb 10:19

Start Date: 2019-02-13 10:19:40
End Date:
Status: Closed

Outage No: 215458 - Fibre services in the FTTH:Frogfoot:Standard Maintenance Langenhovenpark area may be inaccessible due to an outage. Logged on : 13-Feb 08:50 - Closed

Fibre services in the FTTH:Frogfoot:Standard Maintenance Langenhovenpark area may be inaccessible due to an outage. Logged on : 13-Feb 08:50

Start Date: 2019-02-13 08:50:10
End Date:
Status: Closed

Outage No: 214149 - Fibre services in the FTTH:Frogfoot:Bergvliet area may be inaccessible due to an outage. Logged on : 12-Feb 12:11 - Closed

Fibre services in the FTTH:Frogfoot:Bergvliet area may be inaccessible due to an outage. Logged on : 12-Feb 12:11

Start Date: 2019-02-12 12:11:09
End Date:
Status: Closed

Outage No: 213769 - Fibre services in the FTTH:Vumatel:Cape Town and Surrounding Area area may be inaccessible due to an outage. Logged on : 12-Feb 09:02 - Closed

Fibre services in the FTTH:Vumatel:Cape Town and Surrounding Area area may be inaccessible due to an outage. Logged on : 12-Feb 09:02

Start Date: 2019-02-12 09:02:44
End Date:
Status: Closed

Outage No: 213454 - ${outageApi.getAffectedServices()} services in the FTTH:Vumatel:Cape Town and Surrounding Area area may be inaccessible due to an outage. Logged on : 12-Feb 07:53 - Closed

${outageApi.getAffectedServices()} services in the FTTH:Vumatel:Cape Town and Surrounding Area area may be inaccessible due to an outage. Logged on : 12-Feb 07:53

Start Date: 2019-02-12 07:53:29
End Date:
Status: Closed

Outage No: 212900 - Fibre services in the FTTH: Octotel: Cape Town CBD area may be inaccessible due to an outage. Logged on : 11-Feb 18:02 - Closed

Fibre services in the FTTH: Octotel: Cape Town CBD area may be inaccessible due to an outage. Logged on : 11-Feb 18:02

Start Date: 2019-02-11 18:02:39
End Date:
Status: Closed

Outage No: 212341 - Fibre services in the FTTH:Vumatel:Fibre Break:Jukskei Park AG2 Block 37 area may be inaccessible due to an outage. Logged on : 11-Feb 15:05 - Closed

Fibre services in the FTTH:Vumatel:Fibre Break:Jukskei Park AG2 Block 37 area may be inaccessible due to an outage. Logged on : 11-Feb 15:05

Start Date: 2019-02-11 15:05:39
End Date:
Status: Closed

Outage No: 210678 - Fibre services in the FTTH:Vumatel:Fibre Break:Atlasville,Boksburg AG-3 area may be inaccessible due to an outage. Logged on : 08-Feb 08:41 - Closed

Fibre services in the FTTH:Vumatel:Fibre Break:Atlasville,Boksburg AG-3 area may be inaccessible due to an outage. Logged on : 08-Feb 08:41

Start Date: 2019-02-08 08:41:59
End Date:
Status: Closed

Outage No: 210675 - Fibre services in the FTTH:Vumatel:Switch is down: Johannesburg (bryanston-west-a27) area may be inaccessible due to an outage. Logged on : 08-Feb 08:02 - Closed

Fibre services in the FTTH:Vumatel:Switch is down: Johannesburg (bryanston-west-a27) area may be inaccessible due to an outage. Logged on : 08-Feb 08:02

Start Date: 2019-02-08 08:02:39
End Date:
Status: Closed

Outage No: 210672 - Fibre services in the FTTH:Vumatel:Fibre Break:Ekurhuleni area may be inaccessible due to an outage. Logged on : 08-Feb 07:35 - Closed

Fibre services in the FTTH:Vumatel:Fibre Break:Ekurhuleni area may be inaccessible due to an outage. Logged on : 08-Feb 07:35

Start Date: 2019-02-08 07:35:01
End Date:
Status: Closed

Outage No: 210671 - Fibre services in the FTTH:Vumatel:Switch is down:Durban (miccema2-sf-a1) area may be inaccessible due to an outage. Logged on : 08-Feb 07:31 - Closed

Fibre services in the FTTH:Vumatel:Switch is down:Durban (miccema2-sf-a1) area may be inaccessible due to an outage. Logged on : 08-Feb 07:31

Start Date: 2019-02-08 07:31:54
End Date:
Status: Closed

Outage No: 210442 - Fibre services in the FTTH: Vumatel fibre Outage - Vorna Valley area may be inaccessible due to an outage. Logged on : 05-Feb 07:37 - Closed

Fibre services in the FTTH: Vumatel fibre Outage - Vorna Valley area may be inaccessible due to an outage. Logged on : 05-Feb 07:37

Start Date: 2019-02-05 07:37:50
End Date:
Status: Closed

Outage No: 210372 - Fibre services in the Frogfoot Fibre Emergency maintenance - Burgundy area may be inaccessible due to an outage. Logged on : 04-Feb 09:34 - Closed

Fibre services in the Frogfoot Fibre Emergency maintenance - Burgundy area may be inaccessible due to an outage. Logged on : 04-Feb 09:34

Start Date: 2019-02-04 09:34:50
End Date:
Status: Closed

Outage No: 210177 - Fibre services in the FTTH:Vumatel Gpon:Florida Lake area may be inaccessible due to an outage. Logged on : 03-Feb 11:10 - Closed

Fibre services in the FTTH:Vumatel Gpon:Florida Lake area may be inaccessible due to an outage. Logged on : 03-Feb 11:10

Start Date: 2019-02-03 11:10:39
End Date:
Status: Closed

Outage No: 210091 - Zimbra Timing out and Outlook Authentication - Closed

Zimbra Timing out and Outlook Authentication Mweb are unable to pop email or access Zimbra

Start Date: 2019-02-02 13:33:30
End Date:
Status: Closed

Outage No: 209963 - Fibre services in the FTTH: Vumatel fibre break - Tamboerskloof area may be inaccessible due to an outage. Logged on : 01-Feb 13:55 - Closed

Fibre services in the FTTH: Vumatel fibre break - Tamboerskloof area may be inaccessible due to an outage. Logged on : 01-Feb 13:55

Start Date: 2019-02-01 13:55:44
End Date:
Status: Closed

Outage No: 209937 - MWEB LTE outage affecting RAIN LTE - Intermittent Connection - Closed

MWEB LTE outage affecting RAIN LTE - Intermittent Connection

Start Date: 2019-02-01 09:31:55
End Date:
Status: Closed

Outage No: 209934 - Fibre services in the FTTH: Vumatel fibre break - 9th Ave, Highlands North area may be inaccessible due to an outage. Logged on : 01-Feb 09:05 - Closed

Fibre services in the FTTH: Vumatel fibre break - 9th Ave, Highlands North area may be inaccessible due to an outage. Logged on : 01-Feb 09:05

Start Date: 2019-02-01 09:05:45
End Date:
Status: Closed

Outage No: 209933 - Fibre services in the FTTH: Vumatel fibre break - Arklow road area may be inaccessible due to an outage. Logged on : 01-Feb 09:04 - Closed

Fibre services in the FTTH: Vumatel fibre break - Arklow road area may be inaccessible due to an outage. Logged on : 01-Feb 09:04

Start Date: 2019-02-01 09:04:10
End Date:
Status: Closed

Outage No: 209895 - Fibre services in the FTTH:Vuma Aerial:Coconut Grove (Craighall Park) area may be inaccessible due to an outage. Logged on : 31-Jan 17:49 - Closed

Fibre services in the FTTH:Vuma Aerial:Coconut Grove (Craighall Park) area may be inaccessible due to an outage. Logged on : 31-Jan 17:49

Start Date: 2019-01-31 17:49:04
End Date:
Status: Closed

Outage No: 209363 - Fibre services in the FTTH: Vumatel fibre Outage - Heldekruin area may be inaccessible due to an outage. Logged on : 25-Jan 18:50 - Closed

Fibre services in the FTTH: Vumatel fibre Outage - Heldekruin area may be inaccessible due to an outage. Logged on : 25-Jan 18:50

Start Date: 2019-01-25 18:50:19
End Date:
Status: Closed

Outage No: 209241 - Fibre services in the FTTH:Vumatel:Bromhof VT-BR-B035 area may be inaccessible due to an outage. Logged on : 24-Jan 15:02 - Closed

Fibre services in the FTTH:Vumatel:Bromhof VT-BR-B035 area may be inaccessible due to an outage. Logged on : 24-Jan 15:02

Start Date: 2019-01-24 15:02:04
End Date:
Status: Closed

Outage No: 209170 - Fibre services in the FTTH:Vuma Aerial:Honeydew Manor area may be inaccessible due to an outage. Logged on : 23-Jan 11:25 - Closed

Fibre services in the FTTH:Vuma Aerial:Honeydew Manor area may be inaccessible due to an outage. Logged on : 23-Jan 11:25

Start Date: 2019-01-23 11:25:09
End Date:
Status: Closed

Outage No: 209080 - Fibre services in the FTTH:Vuma:Glenhazel North area may be inaccessible due to an outage. Logged on : 22-Jan 07:36 - Closed

Fibre services in the FTTH:Vuma:Glenhazel North area may be inaccessible due to an outage. Logged on : 22-Jan 07:36

Start Date: 2019-01-22 07:36:19
End Date:
Status: Closed

Outage No: 208694 - Fibre services in the FTTH:Vumatel:Rivonia AG1 area may be inaccessible due to an outage. Logged on : 17-Jan 08:48 - Closed

Fibre services in the FTTH:Vumatel:Rivonia AG1 area may be inaccessible due to an outage. Logged on : 17-Jan 08:48

Start Date: 2019-01-17 08:48:39
End Date:
Status: Closed

Outage No: 207992 - Fibre services in the FTTH:Vumatel:Oranjezicht Cape Town area may be inaccessible due to an outage. Logged on : 09-Jan 13:35 - Closed

Fibre services in the FTTH:Vumatel:Oranjezicht Cape Town area may be inaccessible due to an outage. Logged on : 09-Jan 13:35

Start Date: 2019-01-09 13:35:19
End Date:
Status: Closed

Outage No: 207980 - Fibre services in the FTTH:Vuma Aerial:Zinbali Sovereign Road Strubensvallei area may be inaccessible due to an outage. Logged on : 09-Jan 09:48 - Closed

Fibre services in the FTTH:Vuma Aerial:Zinbali Sovereign Road Strubensvallei area may be inaccessible due to an outage. Logged on : 09-Jan 09:48

Start Date: 2019-01-09 09:48:14
End Date:
Status: Closed

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This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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