Network Status Home

Network Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Loadshedding Information

Please note that ADSL outage detection is extremely challenging while Eskom loadshedding is taking place.  As much as we are able to, this list only reflects areas with genuine ADSL problems and excludes areas temporarily affected by loadshedding.  

 

 

Outage No: 60725 - ADSL outage affecting kraaifontein 3 imax (021987-021988) detected on 26-May at 10:26 - Closed

ADSL services in the kraaifontein 3 imax (021987-021988) area may be inaccessible due to an outage. Logged on : 26-May 10:26

Start Date: 2015-05-26 10:26:00
End Date:
Status: Closed

Outage No: 60631 - ADSL outage affecting standerton imax (017712, 017719) detected on 25-May at 18:30 - Closed

ADSL services in the standerton imax (017712, 017719) area may be inaccessible due to an outage. Logged on : 25-May 18:30

Start Date: 2015-05-25 18:30:45
End Date:
Status: Closed

Outage No: 60550 - ADSL outage affecting henlopark l1a6 (021987-021988) detected on 25-May at 16:36 - Closed

ADSL services in the henlopark l1a6 (021987-021988) area may be inaccessible due to an outage. Logged on : 25-May 16:36

Start Date: 2015-05-25 16:36:05
End Date:
Status: Closed

Outage No: 56258 - ADSL outage affecting Kuilsriver (021903, 021906) detected on 20-May at 07:46 - Closed

ADSL services in the Kuilsriver (021903, 021906) area may be inaccessible due to an outage. Logged on : 20-May 07:46

Start Date: 2015-05-20 07:46:15
End Date:
Status: Closed

Outage No: 56244 - ADSL outage affecting aasvoelkop msan 13 (011431, 011476, 011478, 011678) detected on 20-May at 07:25 - Closed

ADSL services in the aasvoelkop msan 13 (011431, 011476, 011478, 011678) area may be inaccessible due to an outage. Logged on : 20-May 07:25

Start Date: 2015-05-20 07:25:20
End Date:
Status: Closed

Outage No: 53475 - ADSL outage affecting rst1 - krlk(l3) (021903, 021906) detected on 15-May at 07:37 - Closed

ADSL services in the rst1 - krlk(l3) (021903, 021906) area may be inaccessible due to an outage. Logged on : 15-May 07:37

Start Date: 2015-05-15 07:37:05
End Date:
Status: Closed

Outage No: 53072 - ADSL outage affecting rst2 - nftg(b18) (031765) detected on 14-May at 14:00 - Closed

ADSL services in the rst2 - nftg(b18) (031765) area may be inaccessible due to an outage. Logged on : 14-May 14:00

Start Date: 2015-05-14 14:00:41
End Date:
Status: Closed

Outage No: 53071 - ADSL outage affecting benmore gardens msan 05 (013665) detected on 14-May at 14:00 - Closed

ADSL services in the benmore gardens msan 05 (013665) area may be inaccessible due to an outage. Logged on : 14-May 14:00

Start Date: 2015-05-14 14:00:30
End Date:
Status: Closed

Outage No: 53070 - ADSL outage affecting ballito (032586, 032946) detected on 14-May at 13:18 - Closed

ADSL services in the ballito (032586, 032946) area may be inaccessible due to an outage. Logged on : 14-May 13:18

Start Date: 2015-05-14 13:18:25
End Date:
Status: Closed

Outage No: 53068 - ADSL outage affecting stanger 2 (032551-032552) detected on 14-May at 12:21 - Closed

ADSL services in the stanger 2 (032551-032552) area may be inaccessible due to an outage. Logged on : 14-May 12:21

Start Date: 2015-05-14 12:21:30
End Date:
Status: Closed

Outage No: 53067 - ADSL outage affecting stanger imax (032551-032552) detected on 14-May at 12:21 - Closed

ADSL services in the stanger imax (032551-032552) area may be inaccessible due to an outage. Logged on : 14-May 12:21

Start Date: 2015-05-14 12:21:15
End Date:
Status: Closed

Outage No: 53066 - ADSL outage affecting white river shelter (013750-013751) detected on 14-May at 12:12 - Closed

ADSL services in the white river shelter (013750-013751) area may be inaccessible due to an outage. Logged on : 14-May 12:12

Start Date: 2015-05-14 12:12:55
End Date:
Status: Closed

Outage No: 48443 - ADSL outage affecting summer strand c13 isam 1 (041583) detected on 05-May at 12:11 - Closed

ADSL services in the summer strand c13 isam 1 (041583) area may be inaccessible due to an outage. Logged on : 05-May 12:11

Start Date: 2015-05-05 12:11:05
End Date:
Status: Closed

Outage No: 48429 - ADSL outage affecting erasmusrand g7a6 msan 1 (012347) detected on 05-May at 10:28 - Closed

ADSL services in the erasmusrand g7a6 msan 1 (012347) area may be inaccessible due to an outage. Logged on : 05-May 10:28

Start Date: 2015-05-05 10:28:50
End Date:
Status: Closed

Outage No: 48419 - ADSL outage affecting houghton 2 (011483, 011728) detected on 05-May at 09:34 - Closed

ADSL services in the houghton 2 (011483, 011728) area may be inaccessible due to an outage. Logged on : 05-May 09:34

Start Date: 2015-05-05 09:34:15
End Date:
Status: Closed

Outage No: 48207 - ADSL outage affecting krugersdorp 2 (011660, 011665, 011953) detected on 04-May at 13:27 - Closed

ADSL services in the krugersdorp 2 (011660, 011665, 011953) area may be inaccessible due to an outage. Logged on : 04-May 13:27

Start Date: 2015-05-04 13:27:26
End Date:
Status: Closed

Outage No: 47715 - ADSL outage affecting strydom park msan 2 (011791-011793) detected on 30-Apr at 07:49 - Closed

ADSL services in the strydom park msan 2 (011791-011793) area may be inaccessible due to an outage. Logged on : 30-Apr 07:49

Start Date: 2015-04-30 07:49:41
End Date:
Status: Closed

Outage No: 60724 - ADSL outage affecting kensington imax 4 (011615-011616, 011622) resolved on 26-May at 12:48 - Closed

ADSL services in the kensington imax 4 (011615-011616, 011622) area may be inaccessible due to an outage. Logged on : 26-May 10:25 Closed on : 26-May 12:48

Start Date: 2015-05-26 10:25:20
End Date: 2015-05-26 12:49:01
Status: Closed

Outage No: 60723 - ADSL outage affecting durban north g11a2 isam 01 (031563-031564, 031573) resolved on 26-May at 13:23 - Closed

ADSL services in the durban north g11a2 isam 01 (031563-031564, 031573) area may be inaccessible due to an outage. Logged on : 26-May 10:24 Closed on : 26-May 13:23

Start Date: 2015-05-26 10:24:15
End Date: 2015-05-26 13:23:51
Status: Closed

Outage No: 60722 - ADSL outage affecting kuleka (035787) resolved on 26-May at 09:37 - Closed

ADSL services in the kuleka (035787) area may be inaccessible due to an outage. Logged on : 26-May 08:46 Closed on : 26-May 09:37

Start Date: 2015-05-26 08:46:45
End Date: 2015-05-26 09:37:35
Status: Closed

Outage No: 60553 - ADSL outage affecting bromhof 3 (011791-011793, 511792) resolved on 25-May at 19:59 - Closed

ADSL services in the bromhof 3 (011791-011793, 511792) area may be inaccessible due to an outage. Logged on : 25-May 18:02 Closed on : 25-May 19:59

Start Date: 2015-05-25 18:02:56
End Date: 2015-05-25 19:59:06
Status: Closed

Outage No: 60552 - ADSL outage affecting piet retief (017826) resolved on 25-May at 21:44 - Closed

ADSL services in the piet retief (017826) area may be inaccessible due to an outage. Logged on : 25-May 17:23 Closed on : 25-May 21:44

Start Date: 2015-05-25 17:23:00
End Date: 2015-05-25 21:44:45
Status: Closed

Outage No: 60551 - ADSL outage affecting kleinbron t4a1 (021981-021982) resolved on 26-May at 08:15 - Closed

ADSL services in the kleinbron t4a1 (021981-021982) area may be inaccessible due to an outage. Logged on : 25-May 16:45 Closed on : 26-May 08:15

Start Date: 2015-05-25 16:45:20
End Date: 2015-05-26 08:15:15
Status: Closed

Outage No: 60538 - ADSL outage affecting kensington imax 4 (011615-011616, 011622) resolved on 25-May at 17:22 - Closed

ADSL services in the kensington imax 4 (011615-011616, 011622) area may be inaccessible due to an outage. Logged on : 25-May 15:54 Closed on : 25-May 17:22

Start Date: 2015-05-25 15:54:01
End Date: 2015-05-25 17:22:20
Status: Closed

Outage No: 60520 - ADSL outage affecting rst1 - cwfu(f18a3) (012667) resolved on 25-May at 10:29 - Closed

ADSL services in the rst1 - cwfu(f18a3) (012667) area may be inaccessible due to an outage. Logged on : 25-May 10:01 Closed on : 25-May 10:29

Start Date: 2015-05-25 10:01:10
End Date: 2015-05-25 10:29:10
Status: Closed

Outage No: 60527 - ADSL outage affecting robertson (023626) resolved on 25-May at 13:33 - Closed

ADSL services in the robertson (023626) area may be inaccessible due to an outage. Logged on : 25-May 09:11 Closed on : 25-May 13:33

Start Date: 2015-05-25 09:11:55
End Date: 2015-05-25 13:34:02
Status: Closed

Outage No: 60245 - ADSL outage affecting fourways sdc d12 msan 1 (011465, 011467, 011705) resolved on 24-May at 17:54 - Closed

ADSL services in the fourways sdc d12 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 24-May 10:58 Closed on : 24-May 17:54

Start Date: 2015-05-24 10:58:05
End Date: 2015-05-24 17:54:50
Status: Closed

Outage No: 60015 - ADSL outage affecting darling (022492) resolved on 25-May at 09:05 - Closed

ADSL services in the darling (022492) area may be inaccessible due to an outage. Logged on : 24-May 10:02 Closed on : 25-May 09:05

Start Date: 2015-05-24 10:02:30
End Date: 2015-05-25 09:05:20
Status: Closed

Outage No: 59285 - ADSL outage affecting yzerfontein (022451) resolved on 24-May at 09:55 - Closed

ADSL services in the yzerfontein (022451) area may be inaccessible due to an outage. Logged on : 23-May 16:02 Closed on : 24-May 09:55

Start Date: 2015-05-23 16:02:35
End Date: 2015-05-24 09:55:51
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 56272 - .......... - Closed

..........

Start Date: 2015-05-20 10:14:25
End Date: 2015-05-21 11:01:45
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 60532 - .......... - Closed

..........

Start Date: 2015-05-25 09:29:31
End Date: 2015-05-26 07:27:40
Status: Closed

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This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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