Network Status Home

Network Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Loadshedding Information

Please note that ADSL outage detection is extremely challenging while Eskom loadshedding is taking place.  As much as we are able to, this list only reflects areas with genuine ADSL problems and excludes areas temporarily affected by loadshedding.  

 

 

Outage No: 47426 - ADSL outage affecting rst2 - ndov (d18) (031764, 031767) detected on 27-Apr at 17:34

ADSL services in the rst2 - ndov (d18) (031764, 031767) area may be inaccessible due to an outage. Logged on : 27-Apr 17:34

Start Date: 2015-04-27 17:34:30
End Date:
Status: Open

Outage No: 47418 - ADSL outage affecting queenswood (012333, 012403, 512333), queenswood, waveley (012333, 012403, 512333) detected on 27-Apr at 10:32

ADSL services in the queenswood (012333, 012403, 512333), queenswood, waveley (012333, 012403, 512333) area may be inaccessible due to an outage. Logged on : 27-Apr 10:32

Start Date: 2015-04-27 10:32:35
End Date:
Status: Open

Outage No: 47413 - ADSL outage affecting eastridge imax_1 (021397) detected on 27-Apr at 09:53

ADSL services in the eastridge imax_1 (021397) area may be inaccessible due to an outage. Logged on : 27-Apr 09:53

Start Date: 2015-04-27 09:53:35
End Date:
Status: Open

Outage No: 47327 - ADSL outage affecting marblehall (013261) detected on 25-Apr at 09:46 - Closed

ADSL services in the marblehall (013261) area may be inaccessible due to an outage. Logged on : 25-Apr 09:46

Start Date: 2015-04-25 09:46:45
End Date:
Status: Closed

Outage No: 47304 - ADSL outage affecting benmore gardens msan 05 (013665) detected on 25-Apr at 09:29 - Closed

ADSL services in the benmore gardens msan 05 (013665) area may be inaccessible due to an outage. Logged on : 25-Apr 09:29

Start Date: 2015-04-25 09:29:50
End Date:
Status: Closed

Outage No: 47298 - ADSL outage affecting erica2 imax (021952-021953) detected on 24-Apr at 19:34 - Closed

ADSL services in the erica2 imax (021952-021953) area may be inaccessible due to an outage. Logged on : 24-Apr 19:34

Start Date: 2015-04-24 19:34:35
End Date:
Status: Closed

Outage No: 47297 - ADSL outage affecting verwoerdburgstad 4 (012643, 012663) detected on 24-Apr at 18:52 - Closed

ADSL services in the verwoerdburgstad 4 (012643, 012663) area may be inaccessible due to an outage. Logged on : 24-Apr 18:52

Start Date: 2015-04-24 18:52:36
End Date:
Status: Closed

Outage No: 47295 - ADSL outage affecting kensington 1 (011615-011616, 011622) detected on 24-Apr at 17:49 - Closed

ADSL services in the kensington 1 (011615-011616, 011622) area may be inaccessible due to an outage. Logged on : 24-Apr 17:49

Start Date: 2015-04-24 17:49:10
End Date:
Status: Closed

Outage No: 47294 - ADSL outage affecting erasmia msan 01 (012370) detected on 24-Apr at 17:38 - Closed

ADSL services in the erasmia msan 01 (012370) area may be inaccessible due to an outage. Logged on : 24-Apr 17:38

Start Date: 2015-04-24 17:38:30
End Date:
Status: Closed

Outage No: 47292 - ADSL outage affecting erasmia imax (012370) detected on 24-Apr at 17:38 - Closed

ADSL services in the erasmia imax (012370) area may be inaccessible due to an outage. Logged on : 24-Apr 17:38

Start Date: 2015-04-24 17:38:25
End Date:
Status: Closed

Outage No: 47290 - ADSL outage affecting queenswood (012333, 012403, 512333), sunnyside 2 (012341, 012440), rietfontein 2 (012330-012331), rietfontein (012330-012331), les marais 2 (012335), weskop (012327), rustenburg 4 (014592, 014594), riviera 2 (012329), queenswood imax (012333), riviera (012329), les marais (012335), riviera 3 imax (012329), carletonville 2 (018786-018788), rst3 - sava (012803), cornerforum 2 (012322), safari tuine (014533), rustenburg (014592, 014597), stilfontein imax 2 (018484), safari tuine 2 (014533), sunnyside (012341, 012440), cullinan (012734), rayton (012734), garankuwa imax g3 (012700), rustenburg imax (014592, 014597), eldoraigne 6 imax (012654, 012660), rst2 - ghpb(a3a37) (014592, 014594), karino imax (013747), phokeng (014566), rst1 - tsfd (014537), pilansberg (014552), celtisdal 2 (012658), rst3 - ghpe(z1) (014592, 014594, 014597), garankuwa imax g14, rex (014537), bosbokrand (013799), riamar park imax, ngodwana 2 (013734), eastdene imax (013243), mkhuhlu imax (013708), rst4 - ghpf(z3) (014592, 014594, 014597), bodirelo (014558), refilwe (012732), groot marico imax1 (014503), rst22 - usro (014511), pretoria 2 (012323), pretoria (012321, 012323), queenswood 2 (012333), cornerforum 1 (012320, 012322), rustenburg 2 (014592, 014594, 014597, 514592), rst1 - besu, bellville north isam 7, bellville north isam 8, beacon bay 2, fochville msan 1 tfcv-27_xfcv+a03_co (018771) detected on 24-Apr at 17:37 - Closed

ADSL services in the queenswood (012333, 012403, 512333), sunnyside 2 (012341, 012440), rietfontein 2 (012330-012331), rietfontein (012330-012331), les marais 2 (012335), weskop (012327), rustenburg 4 (014592, 014594), riviera 2 (012329), queenswood imax (012333), riviera (012329), les marais (012335), riviera 3 imax (012329), carletonville 2 (018786-018788), rst3 - sava (012803), cornerforum 2 (012322), safari tuine (014533), rustenburg (014592, 014597), stilfontein imax 2 (018484), safari tuine 2 (014533), sunnyside (012341, 012440), cullinan (012734), rayton (012734), garankuwa imax g3 (012700), rustenburg imax (014592, 014597), eldoraigne 6 imax (012654, 012660), rst2 - ghpb(a3a37) (014592, 014594), karino imax (013747), phokeng (014566), rst1 - tsfd (014537), pilansberg (014552), celtisdal 2 (012658), rst3 - ghpe(z1) (014592, 014594, 014597), garankuwa imax g14, rex (014537), bosbokrand (013799), riamar park imax, ngodwana 2 (013734), eastdene imax (013243), mkhuhlu imax (013708), rst4 - ghpf(z3) (014592, 014594, 014597), bodirelo (014558), refilwe (012732), groot marico imax1 (014503), rst22 - usro (014511), pretoria 2 (012323), pretoria (012321, 012323), queenswood 2 (012333), cornerforum 1 (012320, 012322), rustenburg 2 (014592, 014594, 014597, 514592), rst1 - besu, bellville north isam 7, bellville north isam 8, beacon bay 2, fochville msan 1 tfcv-27_xfcv+a03_co (018771) area may be inaccessible due to an outage. Logged on : 24-Apr 17:37

Start Date: 2015-04-24 17:37:30
End Date:
Status: Closed

Outage No: 47293 - ADSL outage affecting laudium 2 (012374) detected on 24-Apr at 17:36 - Closed

ADSL services in the laudium 2 (012374) area may be inaccessible due to an outage. Logged on : 24-Apr 17:36

Start Date: 2015-04-24 17:36:51
End Date:
Status: Closed

Outage No: 47281 - ADSL outage affecting marblehall (013261) detected on 24-Apr at 16:13 - Closed

ADSL services in the marblehall (013261) area may be inaccessible due to an outage. Logged on : 24-Apr 16:13

Start Date: 2015-04-24 16:13:25
End Date:
Status: Closed

Outage No: 47272 - ADSL outage affecting rst1 - cwfu(f18a3) (012667) detected on 24-Apr at 12:23 - Closed

ADSL services in the rst1 - cwfu(f18a3) (012667) area may be inaccessible due to an outage. Logged on : 24-Apr 12:23

Start Date: 2015-04-24 12:23:55
End Date:
Status: Closed

Outage No: 47258 - ADSL outage affecting rst1 - nash (d16) (031764, 031767) detected on 24-Apr at 08:34 - Closed

ADSL services in the rst1 - nash (d16) (031764, 031767) area may be inaccessible due to an outage. Logged on : 24-Apr 08:34

Start Date: 2015-04-24 08:34:00
End Date:
Status: Closed

Outage No: 47257 - ADSL outage affecting rst2 - neve(a28a4) (031764, 031767) detected on 24-Apr at 08:33 - Closed

ADSL services in the rst2 - neve(a28a4) (031764, 031767) area may be inaccessible due to an outage. Logged on : 24-Apr 08:33

Start Date: 2015-04-24 08:33:55
End Date:
Status: Closed

Outage No: 46857 - ADSL outage affecting bromhof 4 (011791-011793, 511791) detected on 23-Apr at 12:24 - Closed

ADSL services in the bromhof 4 (011791-011793, 511791) area may be inaccessible due to an outage. Logged on : 23-Apr 12:24

Start Date: 2015-04-23 12:24:06
End Date:
Status: Closed

Outage No: 46521 - ADSL outage affecting rst7 - wumc(g6) (012207) detected on 22-Apr at 14:12 - Closed

ADSL services in the rst7 - wumc(g6) (012207) area may be inaccessible due to an outage. Logged on : 22-Apr 14:12

Start Date: 2015-04-22 14:12:15
End Date:
Status: Closed

Outage No: 46520 - ADSL outage affecting trichardt msan 01 (017638) detected on 22-Apr at 13:27 - Closed

ADSL services in the trichardt msan 01 (017638) area may be inaccessible due to an outage. Logged on : 22-Apr 13:27

Start Date: 2015-04-22 13:27:30
End Date:
Status: Closed

Outage No: 46514 - ADSL outage affecting westville c12a1 isam 1 (031266-031267) detected on 22-Apr at 12:27 - Closed

ADSL services in the westville c12a1 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 22-Apr 12:27

Start Date: 2015-04-22 12:27:51
End Date:
Status: Closed

Outage No: 46513 - ADSL outage affecting westville c9 isam 1 (031266-031267) detected on 22-Apr at 12:27 - Closed

ADSL services in the westville c9 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 22-Apr 12:27

Start Date: 2015-04-22 12:27:45
End Date:
Status: Closed

Outage No: 46506 - ADSL outage affecting polo pony (031768) detected on 22-Apr at 11:03 - Closed

ADSL services in the polo pony (031768) area may be inaccessible due to an outage. Logged on : 22-Apr 11:03

Start Date: 2015-04-22 11:03:35
End Date:
Status: Closed

Outage No: 46503 - ADSL outage affecting bellville 2 (021917, 021945-021946, 021948-021949) detected on 22-Apr at 10:51 - Closed

ADSL services in the bellville 2 (021917, 021945-021946, 021948-021949) area may be inaccessible due to an outage. Logged on : 22-Apr 10:51

Start Date: 2015-04-22 10:51:35
End Date:
Status: Closed

Outage No: 46501 - ADSL outage affecting swartkop sdc a12u msan (012666) detected on 22-Apr at 10:45 - Closed

ADSL services in the swartkop sdc a12u msan (012666) area may be inaccessible due to an outage. Logged on : 22-Apr 10:45

Start Date: 2015-04-22 10:45:06
End Date:
Status: Closed

Outage No: 46477 - ADSL outage affecting rst1 - hwdk(d11a9) (012656) detected on 22-Apr at 07:41 - Closed

ADSL services in the rst1 - hwdk(d11a9) (012656) area may be inaccessible due to an outage. Logged on : 22-Apr 07:41

Start Date: 2015-04-22 07:41:35
End Date:
Status: Closed

Outage No: 46466 - ADSL outage affecting benmore gardens sdc d19 msan 1 (011326, 011783-011784, 011883-011884) detected on 22-Apr at 07:40 - Closed

ADSL services in the benmore gardens sdc d19 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 22-Apr 07:40

Start Date: 2015-04-22 07:40:55
End Date:
Status: Closed

Outage No: 46377 - ADSL outage affecting polo pony (031768) detected on 22-Apr at 07:28 - Closed

ADSL services in the polo pony (031768) area may be inaccessible due to an outage. Logged on : 22-Apr 07:28

Start Date: 2015-04-22 07:28:31
End Date:
Status: Closed

Outage No: 46221 - ADSL outage affecting annadale imax (015293) detected on 21-Apr at 14:25 - Closed

ADSL services in the annadale imax (015293) area may be inaccessible due to an outage. Logged on : 21-Apr 14:25

Start Date: 2015-04-21 14:25:26
End Date:
Status: Closed

Outage No: 46217 - ADSL outage affecting walmer a12 isam 1 (041581) detected on 21-Apr at 13:11 - Closed

ADSL services in the walmer a12 isam 1 (041581) area may be inaccessible due to an outage. Logged on : 21-Apr 13:11

Start Date: 2015-04-21 13:11:00
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 17784 - MTN Data Service intermittant outage affecting all areas detected on 08-Dec at 16:40 - Closed

MTN Data Service services in the all areas area may be intermittantly inaccessible due to an outage. Logged on : 08-Dec 16:40

Start Date: 2014-12-08 16:40:10
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 38030 - ${outageApi.getAffectedServices()} outage affecting iBurst authentication detected on 05-Apr at 17:35

iBurst authentication problematic. It is being investigated.

Start Date: 2015-04-05 17:35:55
End Date:
Status: Open

Outage No: 38393 - ${outageApi.getAffectedServices()} outage affecting leeusig (021 422 423 426) detected on 08-Apr at 09:10 - Closed

${outageApi.getAffectedServices()} services in the leeusig (021 422 423 426) area may be inaccessible due to an outage. Logged on : 08-Apr 09:10

Start Date: 2015-04-08 09:10:35
End Date:
Status: Closed

Outage No: 35918 - Email delays affecting all members - Closed

Email delays affecting all members

Start Date: 2015-03-24 15:06:05
End Date:
Status: Closed

Outage No: 46491 - Mobile Gateways outage affecting Mobile gateways (test please ignore) resolved on 22-Apr at 08:07 - Closed

Mobile Gateways services in the Mobile gateways (test please ignore) area may be inaccessible due to an outage. Logged on : 22-Apr 08:04 Closed on : 22-Apr 08:07

Start Date: 2015-04-22 08:04:10
End Date: 2015-04-22 08:07:20
Status: Closed

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