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Network Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

Loadshedding Information

Please note that ADSL outage detection is extremely challenging while Eskom loadshedding is taking place.  As much as we are able to, this list only reflects areas with genuine ADSL problems and excludes areas temporarily affected by loadshedding.  

 

 

Outage No: 33701 - ADSL outage affecting de doorns (023356) detected on 06-Mar at 14:14

ADSL services in the de doorns (023356) area may be inaccessible due to an outage. Logged on : 06-Mar 14:14

Start Date: 2015-03-06 14:14:20
End Date:
Status: Open

Outage No: 33691 - ADSL outage affecting fourways sdc d7a2 msan1 (011465, 011467, 011705) detected on 06-Mar at 14:14

ADSL services in the fourways sdc d7a2 msan1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 06-Mar 14:14

Start Date: 2015-03-06 14:14:15
End Date:
Status: Open

Outage No: 33689 - ADSL outage affecting kensington 4 (011615-011616, 011622, 511615) detected on 06-Mar at 10:48

ADSL services in the kensington 4 (011615-011616, 011622, 511615) area may be inaccessible due to an outage. Logged on : 06-Mar 10:48

Start Date: 2015-03-06 10:48:25
End Date:
Status: Open

Outage No: 33656 - ADSL outage affecting fourways tvdu msan 1 (011465, 011467, 011705) detected on 06-Mar at 10:48

ADSL services in the fourways tvdu msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 06-Mar 10:48

Start Date: 2015-03-06 10:48:05
End Date:
Status: Open

Outage No: 33650 - ADSL outage affecting erasmusrand b3 msan (012347) detected on 06-Mar at 08:10

ADSL services in the erasmusrand b3 msan (012347) area may be inaccessible due to an outage. Logged on : 06-Mar 08:10

Start Date: 2015-03-06 08:10:10
End Date:
Status: Open

Outage No: 33649 - ADSL outage affecting riversdale (028713) detected on 06-Mar at 08:10

ADSL services in the riversdale (028713) area may be inaccessible due to an outage. Logged on : 06-Mar 08:10

Start Date: 2015-03-06 08:10:01
End Date:
Status: Open

Outage No: 33674 - ADSL outage affecting leeusig 4 (021422-021424, 021426, 521422) detected on 06-Mar at 07:16

ADSL services in the leeusig 4 (021422-021424, 021426, 521422) area may be inaccessible due to an outage. Logged on : 06-Mar 07:16

Start Date: 2015-03-06 07:16:05
End Date:
Status: Open

Outage No: 33671 - ADSL outage affecting leeusig 6 (021422-021424, 021426) detected on 06-Mar at 07:15

ADSL services in the leeusig 6 (021422-021424, 021426) area may be inaccessible due to an outage. Logged on : 06-Mar 07:15

Start Date: 2015-03-06 07:15:40
End Date:
Status: Open

Outage No: 33668 - ADSL outage affecting rooihuiskraal k16a1 msan (012655, 012661) detected on 06-Mar at 07:14

ADSL services in the rooihuiskraal k16a1 msan (012655, 012661) area may be inaccessible due to an outage. Logged on : 06-Mar 07:14

Start Date: 2015-03-06 07:14:50
End Date:
Status: Open

Outage No: 33664 - ADSL outage affecting sandton city msan 1 (011326, 011783-011784, 011791, 011883-011884) detected on 06-Mar at 07:13

ADSL services in the sandton city msan 1 (011326, 011783-011784, 011791, 011883-011884) area may be inaccessible due to an outage. Logged on : 06-Mar 07:13

Start Date: 2015-03-06 07:13:35
End Date:
Status: Open

Outage No: 33657 - ADSL outage affecting woodlands sdc e16 msan 1 (011326, 011781, 011787, 011789, 011886) detected on 06-Mar at 07:12

ADSL services in the woodlands sdc e16 msan 1 (011326, 011781, 011787, 011789, 011886) area may be inaccessible due to an outage. Logged on : 06-Mar 07:12

Start Date: 2015-03-06 07:12:50
End Date:
Status: Open

Outage No: 33644 - ADSL outage affecting foreshore 1 (021418-021419, 021421, 021425) detected on 05-Mar at 20:12

ADSL services in the foreshore 1 (021418-021419, 021421, 021425) area may be inaccessible due to an outage. Logged on : 05-Mar 20:12

Start Date: 2015-03-05 20:12:30
End Date:
Status: Open

Outage No: 33641 - ADSL outage affecting erasmusrand d20 msan (012347) detected on 05-Mar at 20:12

ADSL services in the erasmusrand d20 msan (012347) area may be inaccessible due to an outage. Logged on : 05-Mar 20:12

Start Date: 2015-03-05 20:12:11
End Date:
Status: Open

Outage No: 33638 - ADSL outage affecting erasmusrand c6 msan (012347) detected on 05-Mar at 18:18

ADSL services in the erasmusrand c6 msan (012347) area may be inaccessible due to an outage. Logged on : 05-Mar 18:18

Start Date: 2015-03-05 18:18:41
End Date:
Status: Open

Outage No: 33639 - ADSL outage affecting erasmusrand d13 msan (012347, 012360) detected on 05-Mar at 18:18

ADSL services in the erasmusrand d13 msan (012347, 012360) area may be inaccessible due to an outage. Logged on : 05-Mar 18:18

Start Date: 2015-03-05 18:18:31
End Date:
Status: Open

Outage No: 33608 - Telkom ADSL planned maintenance in lyttelton msan d6 (012644, 012664) maintenance logged on 05-Mar at 07:27

Telkom ADSL planned maintenance may disrupt services in lyttelton msan d6 (012644, 012664) maintenance logged on 05-Mar at 07:27

Start Date: 2015-03-05 07:27:10
End Date:
Status: Open

Outage No: 33607 - Telkom ADSL planned maintenance in rooihuiskraal k14b1 msan (012655, 012661) Maintenance logged on 05-Mar at 07:25

Telkom ADSL planned maintenance may disrupt services in rooihuiskraal k14b1 msan (012655, 012661) Maintenance logged on 05-Mar at 07:25

Start Date: 2015-03-05 07:25:41
End Date:
Status: Open

Outage No: 33606 - Telkom ADSL planned maintenance in lynnwood glen a28 msan (012348, 012361, 012365) Maintenance logged on 05-Mar at 07:24

Telkom ADSL planned maintenance may disrupt services in lynnwood glen a28 msan (012348, 012361, 012365) Maintenance logged on 05-Mar at 07:24

Start Date: 2015-03-05 07:24:45
End Date:
Status: Open

Outage No: 33605 - Telkom ADSL planned maintenance in erasmusrand d3a4 msan (012347) Maintenance logged on 05-Mar at 07:23

Telkom ADSL planned maintenance may disrupt services in erasmusrand d3a4 msan (012347) Maintenance logged on 05-Mar at 07:23

Start Date: 2015-03-05 07:23:40
End Date:
Status: Open

Outage No: 33604 - Telkom ADSL planned maintenance in brakfontein msan 2 (012657) Maintenance logged on 05-Mar at 07:22

Telkom ADSL planned maintenance may disrupt services in brakfontein msan 2 (012657) Maintenance logged on 05-Mar at 07:22

Start Date: 2015-03-05 07:22:20
End Date:
Status: Open

Outage No: 33683 - ADSL outage affecting giyani (015812) detected on 06-Mar at 10:48 - Closed

ADSL services in the giyani (015812) area may be inaccessible due to an outage. Logged on : 06-Mar 10:48

Start Date: 2015-03-06 10:48:11
End Date:
Status: Closed

Outage No: 33655 - ADSL outage affecting randburg sdc p11 msan1 (011285, 011326, 011781, 011787, 011886) detected on 06-Mar at 08:09 - Closed

ADSL services in the randburg sdc p11 msan1 (011285, 011326, 011781, 011787, 011886) area may be inaccessible due to an outage. Logged on : 06-Mar 08:09

Start Date: 2015-03-06 08:09:50
End Date:
Status: Closed

Outage No: 33680 - ADSL outage affecting fourways sdc j7a3 msan 1 (011465, 011467, 011705) detected on 06-Mar at 07:13 - Closed

ADSL services in the fourways sdc j7a3 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 06-Mar 07:13

Start Date: 2015-03-06 07:13:45
End Date:
Status: Closed

Outage No: 33662 - ADSL outage affecting fourways m1a msan 1 (011465, 011467, 011705) detected on 06-Mar at 07:13 - Closed

ADSL services in the fourways m1a msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 06-Mar 07:13

Start Date: 2015-03-06 07:13:25
End Date:
Status: Closed

Outage No: 33660 - ADSL outage affecting fourways sdc d7a2 msan1 (011465, 011467, 011705) detected on 06-Mar at 07:13 - Closed

ADSL services in the fourways sdc d7a2 msan1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 06-Mar 07:13

Start Date: 2015-03-06 07:13:16
End Date:
Status: Closed

Outage No: 33659 - ADSL outage affecting fourways sdc d7 msan 1 (011465, 011467, 011705) detected on 06-Mar at 07:13 - Closed

ADSL services in the fourways sdc d7 msan 1 (011465, 011467, 011705) area may be inaccessible due to an outage. Logged on : 06-Mar 07:13

Start Date: 2015-03-06 07:13:10
End Date:
Status: Closed

Outage No: 33636 - ADSL outage affecting kengies l4 msan (011465, 011467) detected on 05-Mar at 16:27 - Closed

ADSL services in the kengies l4 msan (011465, 011467) area may be inaccessible due to an outage. Logged on : 05-Mar 16:27

Start Date: 2015-03-05 16:27:00
End Date:
Status: Closed

Outage No: 33633 - ADSL outage affecting hartenbos (044692, 044695) detected on 05-Mar at 15:53 - Closed

ADSL services in the hartenbos (044692, 044695) area may be inaccessible due to an outage. Logged on : 05-Mar 15:53

Start Date: 2015-03-05 15:53:35
End Date:
Status: Closed

Outage No: 33626 - ADSL outage affecting benmore gardens c6a6 msan 1 (011326, 011783-011784, 011883-011884) detected on 05-Mar at 13:31 - Closed

ADSL services in the benmore gardens c6a6 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 05-Mar 13:31

Start Date: 2015-03-05 13:31:50
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 17784 - MTN Data Service intermittant outage affecting all areas detected on 08-Dec at 16:40 - Closed

MTN Data Service services in the all areas area may be intermittantly inaccessible due to an outage. Logged on : 08-Dec 16:40

Start Date: 2014-12-08 16:40:10
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

Outage No: 33491 - MWEB Mailbox outage affecting Email services countrywide resolved on 04-Mar at 10:13 - Closed

MWEB Mailbox services in the Email services countrywide area may be inaccessible due to an outage. Logged on : 03-Mar 13:34 Closed on : 04-Mar 10:13

Start Date: 2015-03-03 13:34:30
End Date: 2015-03-04 10:13:25
Status: Closed

Outage No: 33493 - MWEB Mailbox outage affecting Email services countrywide resolved on 03-Mar at 13:35 - Closed

MWEB Mailbox services in the Email services countrywide area may be inaccessible due to an outage. Logged on : 03-Mar 13:33 Closed on : 03-Mar 13:35

Start Date: 2015-03-03 13:33:25
End Date: 2015-03-03 13:35:08
Status: Closed

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