Our Fon Enabled router from Technicolor is MWEB's easiest to use router yet. Follow this quick setup guide and you'll be online in no time.
Get everything unpacked, connect up all the cables and power up your new Fon Router. Your main PC that you use for the Internet will need to be powered on as well.
We suggest that you connect an Ethernet cable to the router for the first time setup, however more advanced users should be able to follow the guide in the packaging to connect to the default wifi configuration.
If you're looking for more detailed help with first unboxing and plugging in all the cables you may want to try our first time user guide.
If your PC has previously connected to another router or network, you might need to check the network settings. Make sure the network adapter on your PC has it's TCP/IP address set to automatically assigned.
Turn on the router and your PC, if it isn't already on.
The router will now automatically connect to the Internet and configure itself with your MWEB username and password.
Once this is done the router will also check to see if it has the latest version of the onboard software. If it doesn't it will upgrade itself automatically and then restart. (you'll see the blue upgrade light come on if this happens). Don't interrupt the upgrade process, or it might cause problems!
Once the router restarts again your Internet connection will be ready to use!
First time online
If you made it through and everything went according to plan you should now be ready to surf.
Open up the web browser on your PC This is usually Internet Explorer, but it might also be Firefox or Chrome (or Safari if you have a Mac).
If this is your first time ever using your MWEB account you should get a page asking you to accept MWEB's terms and conditions. You will need to do this before you can proceed onto the Internet.
If for some reason something went wrong with the automatic setup you may also get another type of page coming up in your web browser. IF you just get an error saying the page cannot be displayed, or something along those lines it means that your Internet connection is not working properly. There could be a number of reasons for this and we suggest that you contact the call centre for assistance.