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About those MWEB Dota 2 server issues

SA DOTA 2 server issues.jpg

Yes, we have seen your angry tweets, and Facebook laments over the MWEB Dota 2 servers. We understand your frustration, and believe me when I say this; we share it on a much higher level. So, here's a quick update on what is happening and what we're doing to resolve the issues. Firstly, though, allow me to once again remind you that:

Servers for Steam games like Dota 2 and Counter-Strike: Global Offensive are hosted by MWEB GameZone but managed by Valve.

The fact that we don't manage the servers for Dota 2 means that unlike the 50+ servers we host for other PC games, we have very limited control. We teamed up with Valve to provide a platform for South African PC gamers to at least play Dota 2. I want you to know that we are doing everything in our power to aid Valve in making the experience as enjoyable as possible.

According to Valve, one of the servers hosting Dota 2 instances in South Africa needs a reload. We are busy with the reload process, and will hand it back to Valve to do their part of the configuration. We are hopeful that the server will be back before the weekend.

MWEB GameZone provides the following for Dota 2 South Africa:

  • Bandwidth
  • Power
  • Rack space

Please also note we are not the only hosts of Dota 2 in the country as Internet Solutions also host a few servers.

Thank you for your patience.

MWEB GameZone: Twitter | Facebook

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