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Windows 10 update issues strike yet again

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Windows 10 has come a long way and since its release, and the upcoming Creator’s Update sounds fantastic. However, arguably the biggest issue some users still have with Microsoft’s latest Operating System (OS) is automatic system updates.  Examples of the aforementioned issue are that of a live Counter-Strike: Global Offensive stream and a weather report being interrupted.

The latest Windows 10 automatic update debacle, as reported by Forbes, comes in the form of a driver called “Microsoft - WPD - 2/22/2016 12:00:00 AM - 5.2.5326.4762”. Those who’s OS installed the driver reported an issue that their connected cellphones or other mobile devices aren’t being detected by Windows 10 anymore.

Microsoft admitted to the problem in a post on their “answers” page, stating that:

“An incorrect device driver was released for Windows 10, on March 8, 2017, that affected a small group of users with connected phones or portable devices.  After installation, these devices are not detected properly by Windows 10, but are affected in no other way.  We removed the driver from Windows Update the same day, but if the driver had already installed, you may still be having this issue.” - Source

Microsoft does plan on giving users more control over updates in the upcoming Creator’s Update expected to release in April. With the aforementioned update, disruptive system reboots will soon be a thing of the past, but that is little consolation for those who are being affected by the driver issue right now. Thankfully, there are two ways to fix your system if you are affected.

Fixing the driver issue

For those who think they might have been affected, Microsoft offers advice on how to fix the driver update issue. First off, you must check if Windows 10 did, in fact, install the update by checking the update history. Microsoft explains:

“From Start, choose Settings, then Update and Security, Windows Update, and then select Update History. This driver will be listed as Microsoft – WPD – 2/22/2016 12:00:00 AM - 5.2.5326.4762."

Microsoft has offered two methods for fixing the driver issue, with the first one (below) being by far the easiest. 

  • “Press Windows Key + R to bring up Run.
  • In Run, type rstrui and then press OK.
  • If a system restore point is available, it will show in System Restore.  Follow the steps to restore your system to a point prior to the March 8 install of this driver.”

The second way of fixing the driver issue is more complexed and I suggest only experienced users try it if the first method did not work. You can read about the second method provided by Microsoft here, but please be careful and follow the instructions to the letter if you do try it.

Have you or anyone you know been affected by the latest Windows 10 update issue? Let us know in the comment section below.

Sources: Microsoft, Forbes

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