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The day the Internet fought Electronic Arts – and won

by Stephanie Duchenne (Panda McBearface)  Posted Thursday, January 24, 2013 11:54:28 AM

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Beta testing for the new (and eagerly awaited in some circles) SimCity began on Monday this week and it seems that a bunch of gamers ended up angry with its developers, EA games. This time, the anger of the Internet produced constructive results as opposed to a span of randomised trolling. You probably want to know why everyone got so mad and it’s all to do with the End User Licence Agreement (EULA) attached to the game:

"If you know about a Bug or have heard about a Bug and fail to report the Bug to EA, we reserve the right to treat you no differently from someone who abuses the Bug. You acknowledge that EA reserve the right to lock anyone caught abusing a Bug out of all EA products."

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Cruel and unusual punishers.

Seems a bit overzealous if you ask me, especially considering that it’s more than likely that the standard of any investigation into a matter related to that sort of thing will probably be somewhat lacking. And what if you failed to report a Bug due to a rampant house fire and then suffered an Origin-wide account ban? Sis. A lot of players took issue with the general unfairness of the statement which EA ended up changing in their favour (!). According to Forbes, they released the following statement:

"The clause in the EA Beta Agreement for the SimCity beta was intended to prohibit players from using known exploits to their advantage. However, the language as included is too broad. EA has never taken away access to a player’s games for failing to report a bug. We are now updating the Beta Agreement to remove this point."

And that’s how you win the Internet folks! Or at least, you score points (Woot!). We now await a new EULA on the part of EA.

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Stephanie's Twitter | MWEB GameZone

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Please note that the opinions expressed in this article are those of the author and not MWEB Connect (Pty) Ltd



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