Company Overview

Every day, over 320,000 customers choose MWEB to connect their lives to the Internet. Since first introducing the Internet to South Africa way back in 1997, today we offer a full range of ADSL, Fibre, 3G, LTE and WiFi solutions for the home and small business.

We constantly focus on delivering a superior Internet experience for our customers, making it easier for them to connect. We were the first to introduce Uncapped ADSL in 2010, and in 2013 we led the way again by giving customers exclusive access to Fon – the world’s largest WiFi network of over 13 million hotspots.

All our customers have access to a wide range of innovative value-added services including email and website hosting. Our website, MWEB.co.za, provides customers with instant access to their email and the ability to manage their account. Together with the latest news, sport and entertainment, our website is one of the most popular amongst South African Internet users.

Gamers benefit from a dedicated support team, prioritised gaming traffic on our network, and access to the largest gaming servers in the country, as well as our GameZone community where they can connect with other Gamers.

Small Business customers on specific small business access products, get their Internet usage prioritised, and our dedicated team are able to provide advice and guidance across a range of services, from setting up your own website, to securing multiple email accounts to leading Internet security software.

Our Help Desk provides all our customers with easy access to expert support (we don’t do jargon!) available through our website, call centre, retail stores as well as on Facebook and Twitter. We’re really happy to have been voted best ISP in the 2014 Ask Africa Orange customer service survey.

MWEB is part of the Multichoice South Africa Holdings Company, a subsidiary of Naspers.